I think it depends on personal preference and a good TA. We decided to go
on a cruise at the last minute. I called my favorite TA, bada boom we're
booked. No muss, no fuss. Was it the best deal? I might have spent a few
hours (probably a lot of hours) trying to save a few bucks but I would
rather give my business to an individual that I know rather than a faceless
dot com or corporation. But, having said that, if I had a similar
experience as what you related, I might feel different.

Phil ......is lazy but got a good deal and a 3 cat upgrade anyway. Thanks,
favorite TA.;)

This is not a slight on TA's. They do valuable work but I ask a legitimate
question to the group - why should experienced cruisers, people like me,
bother?