Sancho Panza wrote:

On 6/21/2012 7:02 PM, James Robinson wrote:
Sancho wrote:

On 6/21/2012 4:22 PM, James Robinson wrote:

Sancho wrote:

Sancho said:

That is analogous to the question surrounding the event that got
JetBlue its most publicity--sitting on the tarmac for seven hours
when they might have parked at a gate and discharged the
passengers.

Not really, since the times JetBlue has stranded passengers at JFK
and Bradley, it wasn't the pilot's choice, but from the lack of
support on the ground. In this case, it was entirely up to the
pilot do decide what action he to take.

That has been strongly denied by the Port Authority.

Again, I doubt the pilot had much say in the matter. More likely
ground support.

It is preposterous for anyone to think that no available gate was
available at JFK for seven hours from the scores the airport has. It
is part of an anti-passenger attitude that the airline exhibits all
too frequently.

Yet JetBlue is consistently rated as one of the best airlines in
North America:

http://www.msnbc.msn.com/id/42979432...ps/t/southwest
-jetblue-top-rated-survey/#.T-Ol5JGuV9U

15,000 readers of Consumers Reports certainly represent a certain
segment of the market, one that is definitively not necessarily
representative of the much larger airline passenger cohort. The big
wow factor was "JetBlue received the highest marks for its in-flight
entertainment system. The carrier features seatback TV screens that
play a wide range of live programming," which other airlines have been
instituting, all following the lead of Virgin from years ago. It is
indicative of that market segment that performance and service were
not cited.

You seem to be the only one with a hate on for JetBlue. JD Power ranked
them highest on their surveys for something like 8 years, and Skytrax
ranks them highest of all US airlines. The only north American airline
that comes close is Canada's Porter.

You don't think that things like generous seat pitch, newer aircraft,
free baggage check, good on-time performance and good customer service
wouldn't have more influence on ranking than on-board entertainment?

http://www.airlinequality.com/StarRanking/4star.htm
http://airlines.findthebest.com/
http://www.inquisitr.com/253907/jetb...year-in-a-row/