ANZ stuff up their customers all the time. That is why they rate so low in
the surveys. You must have been lucky to have had no problems up to now.


I would like to make people aware that ANZ (New Zealand) is a bank that
misleads their customers. If BEN BELL is reading this, I hope you
understand how serious this matter is.



A while ago on the ANZ website, on the 'Pay Anyone' section, there was a
text box that (as it stated at the time) what was entered in that text
box would appear on your next monthly statement. This was not the case,
as there was an error with that text box that ANZ knew about but did not
have the decency to let their customers know of the error.



This matter has caurse me to loss information that I requested to
appear on my statements, yet it seems that after dealing with the
Banking Ombudsman, they do not want to take responsibility for this
error. The Ombudsman has declined my request for money to paid to me
for compensation, therefore I will be seeking other means of dealing
with this.



I have been a customer of ANZ (formerly Postbank) for all my banking
life, and yet this is how I am treated.



The bottom line is that ANZ lies. I am going to stand my ground. This
case is far from over.


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