Well, of course, now that you have sent them your bank information, they can
empty your account. You may lose a lot more than your trip cost.


wrote in message
oups.com...
I didn't make my Safari trip in Kenya 4 days prior to departure. Safari
operator cancelled the trip because other people in the shared package
called off. They can't find another group for me from other agent and I
refused to pay additional $1000 to have a private tour.

The worst thing is I might have risk to get 100% refund. Need some
help/advise how I could get my $$ back (US$2000+). All the contact is
via email confirmation and the company didn't mentioned a word of
cancellation fee before I wired the $$ to its bank acct.

Below is the recent emails I had with the safari operator ('Wildwatch
Safaris), a certified agent in Kenya. I can't believe it would end up
with this, no vacation and might lose $$.

Eunice
--------------------------------------------------------------------------------
Hi xxx,

My bank account info as below:
xxxxxxxxxxxx
Please confirm it would be 100% refund ($2157) since your company
cancelled the safari trip in Kenya in last minutes (Sept. 20) when
original departure is on Sept. 24.

Please also understand I've already absorb loss of more than US$180 and
lots of time I invested: 1)US 40 cancellation fee for INTL flight 2)
Medical shot $60 3) $30 Intl bank wire fees 3)$50 packing preparation
4) lots of my time for my travel planning 5)destroy for my vacation in
China National Holiday (Oct 1-7). Too short to plan other trip and
fight tickets from China to everywhere are pretty much sold out.

For our communication in the last few weeks, I doubled check with you
several times whether departure date is ok. Your feedback is yes and
never mentioned about cancellation fees. If cancellation is from my
side, I could understand (but % is still unclear). However, it's your
company who made the call to cancel the trip, I should be one to ask
for reimburse of my other loss. Today, I only ask for 100% refund.

Appreciate your company could feedback the firm answer and refund the
$$ to my bank account ASAP.

Thanks,
Eunice
--------------------------------------------------------------------------------
Sent: 2006?9?21? 23:50
To: 'Wildwatch Safaris'
Subject: Apologies

xxx,

Any feedback for below? Will I get 100% refund since your company
cancel the trip.

Thanks,
Eunice
------------------------------------------------------------
Sent: 2006?9?20? 21:46
To: 'Wildwatch Safaris'
Subject: Apologies

xxx,

Thanks for the note. I will send you my bank account details tomorrow.

Just want to double check with you that it would be full amount of
refund as USD 2,157

Thanks,
Eunice
--------------------------------------------------------------------------------
From: Wildwatch Safaris ]
Sent: 2006?9?20? 20:53
To: Chou, Eunice
Subject: Apologies

Hello Eunice
We are very so because we have not found any group to match your
safari.We are forced to cancel the safari.Please do send us the banking
details so that we can make a refund

xxx
------------------------------------------------------------------
Wildwatch Safaris Ltd.