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Old April 15th, 2004, 01:56 PM
gman99
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Default Reserved rental cars (was: Lufthansa Complaint)

Ulf Kutzner wrote:
Eradicator schrieb:

Every time I`ve rented a car from Budget the car I "reserved" is never
there and they give me something else for the same price. I don`t think
many cars just sit around, they rent them to who is there at the time!!


Maybe the computer reservation system knows that most customers accept
better cars than booked.

Well, not all customers want bigger or more fuel consuming cars.

Regards & X-post, ULF


Most rental car companies estimate what they'll have, they cna have
hundreds of cars in their fleet but when a customer shoes up there may not
be one in the class they ordered. Many also try the upsell...well...for a
few dollars a day more you can have AC or a CD player or cruise control. I
rent every weekend, get the cheap 10 dollar a day from Enterprise...cheaper
than buying and insuring a car (MUCH cheaper).