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Old March 17th, 2004, 11:31 AM
~~ Ray ~~
external usenet poster
 
Posts: n/a
Default Message for Travelocity Customer Service (if it exists)

the pages loads up ok, and seems to be working fine.

Not an employee of travelocity by the way.

--

Ray -
www.PaperPencils.co.uk
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"mtravelkay" wrote in message
...


Bernard T. Higonnet wrote:
Hello,

I am posting this here because I have not been able to find a way to
communicate with Travelocity. There is a link labelled "Customer Care"
which points to http://svc.travelocity.com/custsvc/0...LOCITY,00.html
but the server informs me this page does not exist!!!

I spent 15 minutes trying to change my profile (credit card and address)

but
was unable to do so because, though the form provides for any number of
countries of residence, it appears to understand only United States. As I
now reside elsewhere I was unable to change my profile.

If I am unable to provide Travelocity with my billing address, I will be
unable to use my credit card, and if I am unable to use my credit card, I
will be unable to buy tickets...

Though I understand the difficulty of providing good service at low

prices,
it gets to be frustrating to use a site (good at it otherwise may be)

which
provides exclusively for one-way communication. In the age of the Internet
and globalization, providing an 800 number is not enough.


Check the numbers here; (or just call +1 (210) 477-1089)
http://travelocity.custhelp.com/cgi-...nduser/std_adp.
php?p_faqid=194

Or use the form here
http://travelocity.custhelp.com/cgi-...duser/cci/trav
form.php

Remember, Google is your friend.... Nomen loves it..........