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  #62  
Old October 30th, 2003, 12:10 AM
Sue and Kevin Mullen
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Default Bad experience with Lori Cunningham/Skyscraper Tours



Diva wrote:

Lori,

Since you know that Margaret and her husband are very upset about
what has happened between them and you, and that they are so upset as
to put the information on a website -- and this is not good for YOUR
business -- why are you welcoming a phone call from them? Why aren't
you initiating the phone communication to discuss the matter? It is
your business and it was your original mistake. And even if you don't
see it that way, I would think that as a responsible business person
you would wish to do just about anything to keep the customer
satisfied, which would include YOU making the phone call to settle
the matter, not Margaret. ?????

June

"Lori Cunningham" wrote in message
... I welcome a phone call
from you now - and have always been willing to discuss the situation.


June,

If you had read the complete thread, you would of seen this post from
Barry on 10/27 @ 7:18pm. He states that they did call the Fines!

From Barry Cunningham:
We called the Fines earlier today and received an email from them that
all needs to be in writing via email. They do not wish to communicate
over the phone.

Barry Cunningham
http://www.skyscrpertours.com

sue