nobody wrote:

James Robinson wrote:
Are you implying that dealing with the lowest bidder is somehow wrong?

The problem wasn't the "outsourcing" per say. It was the lack of quality
assurance and proper controls to ensure that everything went by the
book. And that is why Valuejet was grouded since the FAA discovered tons
of paperwork irregularities while investigating the crash. And that is
100% the responsability of the airline.

Yes, ultimately that was probably the core problem with SabreTech. They
didn't provide adequate training, and were casual with paperwork. Overall,
it was indicative of a loose organizational structure.