"Tim C." wrote...
Following up to Mxsmanic :

mrtravel writes:

Apparently she relied on Ryanair's info the second time, after already
have suffered through many hours of questioning because of "thier"
mistake the first time. Would you?

She might not have known where else to turn. Did Ryanair suggest
other sources of information besides itself?

She's Australian.

What more need you say.......

She would at least have been aware of the existence of an
embassy. Travel agents in the UK can also be helpful.
Or even her husband. She isn't alone in the big bad world.

Well, he was an Italian...in Italy, providing just the sort of technical and
spousal support for which Italian men are justly world renowned.....Little
or none.

Let's face it. If ever a transaction had been concluded by the halt, the
lame and the blind, this was it. Ryanair, an Oztrine Mum and, who's your
Da, an Italian.....

TMO