In message , at 07:26:05 on
Thu, 28 May 2009, Graham Harrison
remarked:
My guess? It's more profitable to see who shows up at the airport then
attempt to bill them higher rates (and otherwise resell the seat) then
to attempt to contact people and identify whether a transaction is
fraudulent or not.

I don't know why easyJet are working the way they do. Other airlines
have been known to allow the passengers to check in and then allow the
passengers to travel on the basis that by questioning (with the
cooperation of the police) the passenger they can determine who the
fraudster intermediary was.

The immediate problem is the stone wall they throw up when there isn't
an intermediary, and there didn't seem to be any reason why the ticket
was cancelled. On Watchdog they described how Customer Services said the
passenger should contact the Fraud Prevention team, then refused to give
any contact details!
--
Roland Perry