On Apr 17, 11:20*am, PeterL wrote:
On Apr 16, 3:55*pm, wrote:





Hi guys,
Alitalia lost one of my bags four months ago while traveling from
Boston to Cairo. I filed a claim when it was lost.
I have been trying to contact them for the last four months but they
never answer their phones. The only response I got back was by email
saying that they will settle my claim after 100 days from the day my
bag was lost.
Now it's 120 days, and I received nothing. The bag is worth more than
1000 dollars.
Also I have travel insurance but they are refusing to give me anything
until Alitalia settles the claim.

I decided to go to the small claim court in Boston, but I need to list
the defendant's name, what should I write?

Thanks

Try one of those consumer problem solvers. *Maybe your newspaper has
one. *Check one of those travel magazines.

BTW you are not going to get anywhere near $1,000 for one loss bag.
What kind of bag is it and why is it that expensive? *Maybe that's why
it go stolen. *Check your ticket to see the limits they put on loss
bags.- Hide quoted text -

- Show quoted text -

I published an article in the consumers affairs. And filed many
complaints.
The bag had a lot of new clothing for my kids, gifts for the family in
Cairo and our camcorder.
Everything was brand new except the camcorder was like two years old
but rarely used.

I bought travel insurance before the trip but they are refusing to pay
anything until the airlines give me any kind of settlement.

They lost our bag, and they have insurance that covers their a??es,
why are they pushing me to drop my rights?!