Miguel Cruz wrote in message ...
ilko wrote:
We spoke to the Dominican Republic embassy in London after that and
they confirmed we need a visa.

That's all there is to it. It doesn't matter what random web sites say. Why
would you sue the travel agency? They told you that it was your
responsibility to ensure you had your visa lined up.

miguel


Please have a look at this (not) RANDOM web site:
http://dominicanrepublic.embassyhome..._london_uk.htm

It's official site and follow the link for the entry requirements.
Then find Bulgaria in the list.

Secondly if you have read the message carefully you should have found
that NOBODY from the travel agency neither made as aware nor guided
for this obviously new visa requirements. The agent should have the
same information booklet as the staff at the airport check-in as they
are from the same company.

From: Cruising Chrissy )
Subject: Bad experience with the Dominican republic visa
requirements


On 11 Mar 2004 19:38:53 -0800, (ilko) wrote:

Now I'm thinking to sue the travel company but it will cost a lot of
nerves.

You're delirious.

Sorry for the long story it is difficult to explain the matter just
with a few sentences.

Write a book.



I don't know anybody who would not be delirious in such a situation.
Have you ever been in a similar situation, dear Cruising Chrissy ?
And how would you feel or react ?
About the book - nobody made you to read the whole post - it's your
choice and if only these two sentences ring the bell in your mind...
What can I say

For information:


Question 22: Must I tell the consumer anything before he buys his
holiday?

Answer: Yes. Before a contract is concluded the consumer must be
provided in writing or in some other appropriate form (which could
include communication over the telephone or projection on a visual
display unit) the following information:

general information about passport and visa requirements which apply
to the nationals of the member State(s) concerned who purchase the
package in question, including information about the length of time it
is likely to take to obtain the appropriate passports and visas;
information about health formalities required for the journey and the
stay; and
the arrangements for security for the money paid over and (where
applicable) for the repatriation of the consumer in the event of
insolvency.
(See regulation 7.)

http://www2.dti.gov.uk/ccp/topics1/guide/packtravel.htm

(Department of Trade and Industry in UK)

And just a few words from ABTA ( The Association of British Travel
Agents ) which member is MyTravel.

ABTA CODE OF CONDUCT:
.......
1.6 Passports, Visa and Health Requirements

(i) .....
(ii) Before a contract is made, Members shall advise their Clients of
passport and visa requirements for the journey to be undertaken where
it is reasonably practicable for the Members to obtain this
information. In other cases, Members shall offer Clients reasonable
assistance in obtaining such information.

(iii) .....