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Old April 13th, 2017, 05:50 PM posted to rec.travel.air
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Default United Airlines Drags Passenger off Plane Because Overbooked [VIDEO]

In article , Bert
wrote:

Aren't you supposed to deny boarding for an overbooked passenger, not
drag them off the plane?


The flight was not overbooked. No one was denied boarding. Every
passenger seated on the plane had a legitimate boarding pass and a seat
assignment.


they can still remove people after they've been seated. technically the
boarding process is not complete until the flight is closed.

however, the common meaning of 'boarding' to a layperson would be when
their boarding pass is scanned, they walk onto the plane, stow their
bag and sit down.

it's ambiguous and lawyers love ambiguity.

UAL decided that it was more important to seat four of its employees
than the already-seated passengers.


it's a standard legitimate business decision. inconvenience 4 people or
70 people (which will cause a ripple effect, so likely more than 70).
it's one or the other. every business makes similar decisions at some
point or another.

united *can* deny boarding in that situation, but like everything, it
has to be in compliance with the rules. it wasn't, and that's just the
beginning of the ****ups.

the cops (who were just airport cops, not chicago police) had no legal
authority to be there, let alone drag him off. no crime had been
committed and he was not disruptive. it was simply a contractual
dispute. all three cops have been suspended.

at today's press conference, it was revealed that he suffered a
concussion, broken nose, sinus injuries, lost two teeth and will need
reconstructive surgery. it was also revealed that the law firm is being
inundated with additional horror stories from other passengers.

it's not going to end well for united, the gate agent in charge of the
flight or the cops. and then there's the court of public opinion, which
has already overwhelmingly decided against united. to say they all are
****ed is an understatement.