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Old April 14th, 2017, 04:09 PM posted to rec.travel.air
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Default United Airlines Drags Passenger off Plane Because Overbooked [VIDEO]

In article , Bert
wrote:

it's legitimate because there's absolutely nothing wrong with it


Which explains why UAL is falling all over itself to apoligize,


no it doesn't at all. bumping isn't the issue.

the issue is how united handled this particular instance.

they've apologized because they ****ed up big time and know they're
going to be sued. they violated their own contract of carriage as well
as department of transportation regulations, among numerous other
things. there is even evidence that the gate agent falsified her
report.

including reimbursing the ticket costs to everyone on the flight.


with a waiver that the passenger will not sue united.

Also, all the "officers" involved in the assault have been suspended.


because they violated their own rules and procedures, including wearing
a jacket that says 'police' when they are not allowed to do that. *big*
oops. they also used physical violence on someone who committed no
crime, was not disruptive and posed no risk. the doctor simply had a
contractual dispute with united, which is not a police matter at all.