Stan de SD wrote:

DL seems to have this idea that nobody would ever wish to SLEEP while
traveling with them.


It is a question of airline philosophy. An airline whose core operations
are trans pacific flights will have a core personality/philosophy that
includes dealing properly with long ahuls and overnight flights and this
transcends to all their operations.

But an airline whose core operations are domestic or relatively
short/medium haul flight will not see its few true long haul influence
service levels for the rest of the airline.


It is also a battle of marketing. If you run some overnight flight with
"lights out" to let people sleep, some people will bitch that there was
no movie/service and that they couldn't sleep. And that looks bad
despite being the right thing to do.

Remember that some people are not used to overnight flighst and cannot
sleep on aircraft, so they need to be kept entertained. (But there are
still ways to show a movie with the lights out, still ways to serve
meal/drinks right after takeoff to allow the most shut eye afterwards.
But it is a question of the service managers setting such policies and
ensuring crews are aware of them.