"John" wrote


Let me explain it to you.

I have purchased a ticket.

I then check EVERY day (maybe several times a day)) for a lower fare
for that airline.

When I immediately contact the airline I am told there are no seats
available for that price on the flight I am taking.

what a coincidence!!

I wonder how many seats they had on that plane at the lower price?
one? two?


What exactly are the FINE details for using the travel voucher?

Where is the description on the UAL site that details the "find a
lower fare--get a travel voucher?

No, you are talking about something else entirely. Obviously an airline
isn't going to give you a blanket guarantee that if you "find a lower fare"
you get a travel voucher. The guarantee is regarding the fare for the
ticket that you already purchased. If you purchased a fare basis code V
fare and the price for that V fare you paid was $250, but then the price of
that same V fare goes down to $220, you can contact UA and get a travel
voucher for the difference. If you do not understand what I am saying, you
can call UA res and ask them to explain it to you, and you can see whether
it's anything you can use, if it's something you want to look into. The
reason I brought it up in the first place is because in my experience, a lot
of customers aren't aware they've got that option, and if it can save
someone money, I'd like to see them be able to save that money.

United res that you call on the phone and the UAL website are two different
things, run by two different entities. Questions about the website need to
go to their tech support. United res isn't even connected to the internet,
isn't trained in anything having to do with the website, and can't see
anything that goes on on the internet. Sorry I can't help you there.