Chanchao wrote:

On 19 Sep 2003 10:40:22 -0700, (Robert Sawatsky)
wrote some stuff about " Passengers tell of Concorde horror", to which I
would like to add the following:


While BA probably doesn't legally owe them anything, it is certainly
bad public relations to brush-off people who've specially planned for
these last few historic flights with just FF miles.


Seems like it just made it all the more memorable. They could consider giving
them T-shirts saying "I was in a Concorde incident and survived!"

\It would have to specify which incident.