SP Cook wrote:

Jenn wrote in message

Every time I`ve rented a car from Budget the car I "reserved" is never there
and they give me something else for the same price. I don`t think many cars
just sit around, they rent them to who is there at the time!!


Maybe the computer reservation system knows that most customers accept
better cars than booked.

Well, not all customers want bigger or more fuel consuming cars.


That is the rental car system.

The company knows that it can offer varrious sized cars and most
customers appreciate being bumped up. This is why you should always
reserve the smallest car offered, because you have a 40% chance of
being bumped up at no charge.

If this bothers you, just open up the special requests comment box
when you make a reservation and enter "I am an enviro-wacko and
actually like small **** box cars and will not accept an upgrade", and
you will be taken care of.

Well of course I've never rented a car in Europe (I'm timid enough about
driving in strange cities in my own country, where I know the laws and
speak the language fluently). However, I actually PREFER smaller cars
(I only wish the cute little two-seaters one sees in European cities
were available here). Here in the U.S. I've always been given what I
made a reservation for. (Once or twice they've tried to "upgrade" me,
but when I held out for what I'd reserved, I got it.)