Continental dis-honoring upgrade
On Tue, 27 Jul 2004 19:58:04 -0500, "Bob Chipeska"
wrote:
wrote in message
.. .
After waiting more than a day and a half without a response, just
before going to bed at Monday evening, I wrote a stronger email backed
by the promise of legal action and publicity if they did not honor
their voucher.
So what were your monetary damages?
That's up to a Court to decide. They may yet get that opportunity.
If you pay someone to perform a service (which I performed) with the
promise of a service, and then refuse to honor that promise (which
they did), that is a broken contract. Danages may include not only the
price of the same trip if taken in First Class, less the cost of the
regular fare, plus actual and punative damages.
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