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Old September 14th, 2004, 04:52 PM
jenn
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Roger B. wrote:
"Chris the Liberal" wrote...

1. About TWO HOURS after I had checked in, the "servant" finally
came to check the "convenience chest" -- i.e. one filled w drinks, etc.
He commented that it appeared I had used a few which he was going
to charge me for. I HAD JUST ARRIVED; THE ASSHEADS had
not restocked the chest before I checked into the room. I raised hell
and did not have to pay.

2. An hour later, fire sirens went off. I called the desk; they did
not know what it was, did not know how to turn it off, blasted thru
the hotel for nearly an hour.

3. Stopped at restaurant and since there were no patrons, asked if
they were open. They said YES. However, the item (forget now
what) they served is one that is always served hot was in fact cold.


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It sounds like this hotel had a number of screw-up. But things like
this can happen at anywhere. I doubt that its unique to Radisson.
False alarms have happened to me at both a Marriott and Hilton. I'd
rather wake to a false alarm than have an alarm disabled to help /you/
sleep. Had you never sent an item back to the kitchen before?

If I ruled out chains on the basis of minor irritations, I'd have to
forego some fine hotels. The attitude that screw-up are normal and
even to be expected may help you live a less stressful life. Try to
say, "That's okay. These things happen," once in a while. [Roger]




I stayed at a conference hotel in Providence a few years ago where the
fire alarms went off EVERY NIGHT several times -- huge claxon in the
room could not be ignored -- and then after half an hour another huge
claxon and PA announcement of all clear. They awoke us at 1 am - 4 am
etc etc EVERY NIGHT for several days. The first time I walked 21
flights down to the street -- but after awhile I would look to see if
the firetrucks were unloading hose -- I figured if they weren't, it was
another false alarm.

ONCE okay -- it happens but night after night? And with no compensation
for hotel guests?