Woman Sues Airline For Humiliation Over Her Weight

"anonymous" wrote in message
m...


If you'd watched Airline the other night you would have seen that their
policy is exactly what I stated. The person selling the ticket or
checking
in the passenger has no way of knowing if the flight will be full or
not.

?? I observed a WN flight a couple of weeks ago with about 20 people.
Are you saying that the person at the gate had no reason to expect that
another 100+ people weren't going to show up without reservations for a
7AM Saturday morning flight?

Ok, so when did you buy your ticket? I would guess that most of us don't
buy an airplane ticket the morning of the flight. So how is the reservation
agent or the website supposed to know if the flight is going to be full a
week or two before the flight? If you're to fat and have to buy an extra
ticket you better buy it in advance cause they ain't going to let just your
left ass cheek on the plane.

And, for arguments sake, it's very possible that 50 or 100 people could show
up for a flight without a reservation. Sometimes SW has flights departing
to the same destination within 30 or 45 minutes of each other. Anyone with
a full fare would probably hop over to the earlier flight, I know I do it
all the time. And in your example, let say for some reason 100 people
without reservations did show up. Would you volunteer to be the one to get
bumped because the gate agent decided to give your seat to a fat person that
needed it? I doubt it.

Bottom line is look at it from SWA's point of view. They have to have a
policy on when to make the person by another ticket for their other ass
cheek. So they can keep it simple and make the policy that the person has
to by the ticket no matter what, and then refund it if not needed. Or they
can make it complicated and say the gate agent can use their discretion on
when it's required and risk getting burned if that seat turns out to be
needed by another passenger.

Matt

Matt wrote:
"anonymous" wrote in message
m...


If you'd watched Airline the other night you would have seen that their
policy is exactly what I stated. The person selling the ticket or

checking

in the passenger has no way of knowing if the flight will be full or

not.

?? I observed a WN flight a couple of weeks ago with about 20 people.
Are you saying that the person at the gate had no reason to expect that
another 100+ people weren't going to show up without reservations for a
7AM Saturday morning flight?


Ok, so when did you buy your ticket? I would guess that most of us don't
buy an airplane ticket the morning of the flight. So how is the reservation
agent or the website supposed to know if the flight is going to be full a
week or two before the flight?

You said "or the person checking in the passenger". The reservation
agent isn't going to know the size of the passenger in most cases, so
they will not know if they are too big to sit in the seat or if they
would be subject to the charged.


If you're to fat and have to buy an extra
ticket you better buy it in advance cause they ain't going to let just your
left ass cheek on the plane.

If you are large enough and fly more than once, you will generally know
if you are too big to sit in a seat comfortably and/or without using
part of the space reserved by another passenger.

And, for arguments sake, it's very possible that 50 or 100 people could show
up for a flight without a reservation

Possible, but not likely, unless there is a flight delay or
cancellation. I was referring to times when it is obvious the flight is
probably not going to fill up. In such cases there is no point in the
agent going through the extra work to create a ticket that is going to
be refunded. In case you have missed it, on lightly booked flights,
airlines have been known to relax carry on restrictions also.

.. Sometimes SW has flights departing
to the same destination within 30 or 45 minutes of each other. Anyone with
a full fare would probably hop over to the earlier flight, I know I do it
all the time. And in your example, let say for some reason 100 people
without reservations did show up. Would you volunteer to be the one to get
bumped because the gate agent decided to give your seat to a fat person that
needed it? I doubt it.

Bottom line is look at it from SWA's point of view. They have to have a
policy on when to make the person by another ticket for their other ass
cheek. So they can keep it simple and make the policy that the person has
to by the ticket no matter what, and then refund it if not needed. Or they
can make it complicated and say the gate agent can use their discretion on
when it's required and risk getting burned if that seat turns out to be
needed by another passenger.

If by some chance the plane did fill in such circumstances, they would
have the passenger buy the extra ticket. You realize that WN flights
sometime depart within 30 minutes of arrival. So, it's not like you are
going to get 50-100 extra people in that 30 minutes, especially on the
7AM departure I described.

Do you know what they (WN) normally do when the plane is probably not
likely to fill, or are you guessing.

Matt wrote:
"anonymous" wrote in message
m...


If you'd watched Airline the other night you would have seen that their
policy is exactly what I stated. The person selling the ticket or

checking

in the passenger has no way of knowing if the flight will be full or

not.

?? I observed a WN flight a couple of weeks ago with about 20 people.
Are you saying that the person at the gate had no reason to expect that
another 100+ people weren't going to show up without reservations for a
7AM Saturday morning flight?


Ok, so when did you buy your ticket? I would guess that most of us don't
buy an airplane ticket the morning of the flight. So how is the reservation
agent or the website supposed to know if the flight is going to be full a
week or two before the flight?

You said "or the person checking in the passenger". The reservation
agent isn't going to know the size of the passenger in most cases, so
they will not know if they are too big to sit in the seat or if they
would be subject to the charged.


If you're to fat and have to buy an extra
ticket you better buy it in advance cause they ain't going to let just your
left ass cheek on the plane.

If you are large enough and fly more than once, you will generally know
if you are too big to sit in a seat comfortably and/or without using
part of the space reserved by another passenger.

And, for arguments sake, it's very possible that 50 or 100 people could show
up for a flight without a reservation

Possible, but not likely, unless there is a flight delay or
cancellation. I was referring to times when it is obvious the flight is
probably not going to fill up. In such cases there is no point in the
agent going through the extra work to create a ticket that is going to
be refunded. In case you have missed it, on lightly booked flights,
airlines have been known to relax carry on restrictions also.

.. Sometimes SW has flights departing
to the same destination within 30 or 45 minutes of each other. Anyone with
a full fare would probably hop over to the earlier flight, I know I do it
all the time. And in your example, let say for some reason 100 people
without reservations did show up. Would you volunteer to be the one to get
bumped because the gate agent decided to give your seat to a fat person that
needed it? I doubt it.

Bottom line is look at it from SWA's point of view. They have to have a
policy on when to make the person by another ticket for their other ass
cheek. So they can keep it simple and make the policy that the person has
to by the ticket no matter what, and then refund it if not needed. Or they
can make it complicated and say the gate agent can use their discretion on
when it's required and risk getting burned if that seat turns out to be
needed by another passenger.

If by some chance the plane did fill in such circumstances, they would
have the passenger buy the extra ticket. You realize that WN flights
sometime depart within 30 minutes of arrival. So, it's not like you are
going to get 50-100 extra people in that 30 minutes, especially on the
7AM departure I described.

Do you know what they (WN) normally do when the plane is probably not
likely to fill, or are you guessing.

"anonymous" wrote in message
. com...
Matt wrote:
"anonymous" wrote in message
m...


You said "or the person checking in the passenger". The reservation
agent isn't going to know the size of the passenger in most cases, so
they will not know if they are too big to sit in the seat or if they
would be subject to the charged.

Actually I said "the person selling the ticket or checking them in".


Possible, but not likely, unless there is a flight delay or
cancellation. I was referring to times when it is obvious the flight is
probably not going to fill up. In such cases there is no point in the
agent going through the extra work to create a ticket that is going to
be refunded. In case you have missed it, on lightly booked flights,
airlines have been known to relax carry on restrictions also.

The way Southwest operates I can completely understand why they would have
their policy that says the passenger has to buy a ticket even if it doesn't
look like the flight will be full. If for no other reason than to be
consistent. Also, this way you catch people on their outbound flight so
they are not surprised on their return.


Do you know what they (WN) normally do when the plane is probably not
likely to fill, or are you guessing.

I'm just going by what the customer service agent said on Airline the other
night. And that was even if the plane is not full they still have to buy
the second ticket, and if it ends up not being full it would be refunded.

Matt

"anonymous" wrote in message
. com...
Matt wrote:
"anonymous" wrote in message
m...


You said "or the person checking in the passenger". The reservation
agent isn't going to know the size of the passenger in most cases, so
they will not know if they are too big to sit in the seat or if they
would be subject to the charged.

Actually I said "the person selling the ticket or checking them in".


Possible, but not likely, unless there is a flight delay or
cancellation. I was referring to times when it is obvious the flight is
probably not going to fill up. In such cases there is no point in the
agent going through the extra work to create a ticket that is going to
be refunded. In case you have missed it, on lightly booked flights,
airlines have been known to relax carry on restrictions also.

The way Southwest operates I can completely understand why they would have
their policy that says the passenger has to buy a ticket even if it doesn't
look like the flight will be full. If for no other reason than to be
consistent. Also, this way you catch people on their outbound flight so
they are not surprised on their return.


Do you know what they (WN) normally do when the plane is probably not
likely to fill, or are you guessing.

I'm just going by what the customer service agent said on Airline the other
night. And that was even if the plane is not full they still have to buy
the second ticket, and if it ends up not being full it would be refunded.

Matt

Matt wrote:
"anonymous" wrote in message
. com...

Matt wrote:

"anonymous" wrote in message
.com...



You said "or the person checking in the passenger". The reservation
agent isn't going to know the size of the passenger in most cases, so
they will not know if they are too big to sit in the seat or if they
would be subject to the charged.


Actually I said "the person selling the ticket or checking them in".

And? I was commenting on the check in person. The situation is more
likely to be occur at check in since that is when they see the
passenger. Even so, the res agent might be able to determine how full a
flight is going to be. You said the the person selling the ticket or
checking them in is not going to know how full the flight is going to be.


The way Southwest operates I can completely understand why they would have
their policy that says the passenger has to buy a ticket even if it doesn't
look like the flight will be full. If for no other reason than to be
consistent. Also, this way you catch people on their outbound flight so
they are not surprised on their return.


Do you know what they (WN) normally do when the plane is probably not
likely to fill, or are you guessing.


I'm just going by what the customer service agent said on Airline the other
night. And that was even if the plane is not full they still have to buy
the second ticket, and if it ends up not being full it would be refunded.


Yes, I thought so that is where you got that impression, but that was
one instance, and the aircraft might have been full or nearly full as
many WN flights are. I was describing when I observed the policy not
being enforced on a lightly loaded flight, and this is similar to how
carry on limits aren't as tightly enforced on some carriers when a
flight is lightly loaded.

Matt wrote:
"anonymous" wrote in message
. com...

Matt wrote:

"anonymous" wrote in message
.com...



You said "or the person checking in the passenger". The reservation
agent isn't going to know the size of the passenger in most cases, so
they will not know if they are too big to sit in the seat or if they
would be subject to the charged.


Actually I said "the person selling the ticket or checking them in".

And? I was commenting on the check in person. The situation is more
likely to be occur at check in since that is when they see the
passenger. Even so, the res agent might be able to determine how full a
flight is going to be. You said the the person selling the ticket or
checking them in is not going to know how full the flight is going to be.


The way Southwest operates I can completely understand why they would have
their policy that says the passenger has to buy a ticket even if it doesn't
look like the flight will be full. If for no other reason than to be
consistent. Also, this way you catch people on their outbound flight so
they are not surprised on their return.


Do you know what they (WN) normally do when the plane is probably not
likely to fill, or are you guessing.


I'm just going by what the customer service agent said on Airline the other
night. And that was even if the plane is not full they still have to buy
the second ticket, and if it ends up not being full it would be refunded.


Yes, I thought so that is where you got that impression, but that was
one instance, and the aircraft might have been full or nearly full as
many WN flights are. I was describing when I observed the policy not
being enforced on a lightly loaded flight, and this is similar to how
carry on limits aren't as tightly enforced on some carriers when a
flight is lightly loaded.

"anonymous" wrote in message
m...

Do you know what they (WN) normally do when the plane is probably not
likely to fill, or are you guessing.


I'm just going by what the customer service agent said on Airline the
other
night. And that was even if the plane is not full they still have to
buy
the second ticket, and if it ends up not being full it would be
refunded.


Yes, I thought so that is where you got that impression, but that was
one instance, and the aircraft might have been full or nearly full as
many WN flights are. I was describing when I observed the policy not
being enforced on a lightly loaded flight, and this is similar to how
carry on limits aren't as tightly enforced on some carriers when a
flight is lightly loaded.

Actually, it is all spelled out very clearly here.

http://www.southwest.com/about_swa/p...onal_seat.html

Matt

"anonymous" wrote in message
m...

Do you know what they (WN) normally do when the plane is probably not
likely to fill, or are you guessing.


I'm just going by what the customer service agent said on Airline the
other
night. And that was even if the plane is not full they still have to
buy
the second ticket, and if it ends up not being full it would be
refunded.


Yes, I thought so that is where you got that impression, but that was
one instance, and the aircraft might have been full or nearly full as
many WN flights are. I was describing when I observed the policy not
being enforced on a lightly loaded flight, and this is similar to how
carry on limits aren't as tightly enforced on some carriers when a
flight is lightly loaded.

Actually, it is all spelled out very clearly here.

http://www.southwest.com/about_swa/p...onal_seat.html

Matt