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Carnival Cruise Becomes Vacation Nightmare
http://consumerist.com/2011/08/carni...tion-nightmare
..html Jennifer and her husband went on a cruise for their vacation last month, but it wasn't all that relaxing. They ended up less healthy and more stressed at the end of the vacation than at the beginning. It began with an asthma attack-inducing smoke-filled stateroom, and somehow actually got worse from there. Worse how? There was the food poisoning, accidentally being double charged for everything, and a ship employee who was almost comically insensitive to the fact that Jennifer uses a wheelchair. ³My husband and I went on a three day cruise in July with Carnival Cruise lines, and it ended up being hell. * The room we'd been assigned was so smoke-filled that smoke came out when we opened the door. We're both asthmatics and had to use our inhalers to keep from having an asthma attack. It was so bad that we spoke to Guest Services onboard AND called their 800 number while still in port, and we were told they would be doing nothing until we sailed. The 800 number told us we weren't allowed to leave the ship. * We did a special meal that was offered to 12 people, tops, called The Chef's Table. It was on the last night, which we then spent puking our guts up from food poisoning. We had to hightail it to the port's ER after we got off the ship. * On the Sensation, which is gigantic, there is one tiny area where children are not allowed. There are postings that it's 21 and up all over. Parents ignored this. The attendant in the area said he couldn't do a thing about it. I went to find someone else, who eyerolled me and said "I'm busy. Get someone else." * I'm disabled, and need a wheelchair. We mentioned this when we booked. We filled out a form for them over it. Yet they sat us at dinner in a spot where I'd have to climb stairs. * Their dining room hostess also decided that I somehow didn't need the wheelchair, and questioned me one night. "Why are you in that? You look too young to be in that. I think I saw you without it earlier. So do you really need it or what? Are you okay? Your face looks REALLY BAD. Seriously. You look terrible." And on. And on. It was formal night, and I had made a special effort to look pretty; this girl's speech put me in tears. * The ship itself is VERY wheelchair inaccessible. There are steel bands all over that are very hard to wheel over, which means you have to run over them at speed and risk getting ejected from your chair. It's also impossible to navigate any room with tables in it, as they're too narrow to get through. I did a lot more getting out of my wheelchair than I should have, which left me in considerable pain. * On top of ALL that, Carnival doublecharged us for EVERYTHING. We got off the ship and found out that our bank account had been wiped out by it, and we were in the negative. It took a week for all the false charges to go away. I used the channels that Carnival asked me to. We asked for a partial refund for all our troubles, and said that we'd accept a credit for a future fare; if they'd work with us, we'd give them one more chance. They rejected me. Big time. And they pretty much told me I was lying about the food poisoning. We got a "thanks for complaining, now go away". We were treated like ****, and I do NOT want to go away. |
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Carnival Cruise Becomes Vacation Nightmare
On 8/18/2011 5:58 PM, Ray Goldenberg wrote:
http://consumerist.com/2011/08/carni...tion-nightmare .html * On top of ALL that, Carnival doublecharged us for EVERYTHING. We got off the ship and found out that our bank account had been wiped out by it, and we were in the negative. It took a week for all the false charges to go away. This sounds to me like they used a debit card and do not understand the difference between a hold and a charge. And while some of the things sound reasonable, it sounds like they complained about an awful lot of stuff which makes me wonder what was real and what was exaggerated. Also, Consumerist often seems to publish complaints that seem dubious at best. Bill |
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Carnival Cruise Becomes Vacation Nightmare
On Thu, 18 Aug 2011 21:00:37 -0400, Bill
wrote: This sounds to me like they used a debit card and do not understand the difference between a hold and a charge. And while some of the things sound reasonable, it sounds like they complained about an awful lot of stuff which makes me wonder what was real and what was exaggerated. Possibly... but on the other hand, my one Carnival cruise, while not quite this bad, was truly horrible. -- We are becoming a country that believes the rich have earned their money but the well educated have not earned their intellectual superiority. This leads to a nation that idolizes Kardashians. Joel Stein, TIME, 8/23/10 |
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Carnival Cruise Becomes Vacation Nightmare
On 8/19/2011 7:45 PM, Patricia Martin Steward wrote:
On Thu, 18 Aug 2011 21:00:37 -0400, wrote: This sounds to me like they used a debit card and do not understand the difference between a hold and a charge. And while some of the things sound reasonable, it sounds like they complained about an awful lot of stuff which makes me wonder what was real and what was exaggerated. Possibly... but on the other hand, my one Carnival cruise, while not quite this bad, was truly horrible. But let's look at some of her comments. She calls the Sensation "huge", yet it has a capacity of just over 2000. She claims to have had problems with her table in the dining room, yet never says anything about talking to the Maitre'd, which anyone with half a brain would have done rather than just talking to the "hostess" and apparently never getting it resolved. If the special dinner they had caused their food poisoning, why didn't the other 10 people at their table also have it? And as for the charges, I see she said "It took a week for all the false charges to go away." which to me indicates a hold. Otherwise, she would have said that it was a credit that was applied. Bill |
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Carnival Cruise Becomes Vacation Nightmare
BTW I went to the Consumerist site and there are other people pointing
out that she used a debit card and that it was stupid to do. The poster also responds at one point and complains that the cruise fare was also double charged, so clearly this person does not understand how debit cards work (and maybe there is something wrong with her account since when the actual charge hits, the hold should go away). Bill |
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Carnival Cruise Becomes Vacation Nightmare
"Bill" wrote in message ... BTW I went to the Consumerist site and there are other people pointing out that she used a debit card and that it was stupid to do. The poster also responds at one point and complains that the cruise fare was also double charged, so clearly this person does not understand how debit cards work (and maybe there is something wrong with her account since when the actual charge hits, the hold should go away). Bill As you so very well pointed out, all people are ignorant except you and me. Sunny-----Oh Boa, why does Bill give a ****? He doesn't know his ass from a hole in the ground. Boa, you and I know the difference, we are in a hole |
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Carnival Cruise Becomes Vacation Nightmare
On Sun, 21 Aug 2011 08:39:27 -0500, Villa Deauville wrote:
"Bill" wrote in message ... BTW I went to the Consumerist site and there are other people pointing out that she used a debit card and that it was stupid to do. The poster also responds at one point and complains that the cruise fare was also double charged, so clearly this person does not understand how debit cards work (and maybe there is something wrong with her account since when the actual charge hits, the hold should go away). Bill As you so very well pointed out, all people are ignorant except you and me. Sunny-----Oh Boa, why does Bill give a ****? He doesn't know his ass from a hole in the ground. Boa, you and I know the difference, we are in a hole Sunset, you disgust me. Just because dead Jews can no longer own an American Express like all the rest of the rich America (like my good friend Bill), you STRIKE OUT like the snake around youer neck. Jean--If You don't Have A Credit Card, Jesus Thinks You Are Scum |
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Carnival Cruise Becomes Vacation Nightmare
On Sun, 21 Aug 2011 13:23:33 -0400, Jean O'Boyle wrote:
On Sun, 21 Aug 2011 08:39:27 -0500, Villa Deauville wrote: "Bill" wrote in message ... BTW I went to the Consumerist site and there are other people pointing out that she used a debit card and that it was stupid to do. The poster also responds at one point and complains that the cruise fare was also double charged, so clearly this person does not understand how debit cards work (and maybe there is something wrong with her account since when the actual charge hits, the hold should go away). Bill As you so very well pointed out, all people are ignorant except you and me. Sunny-----Oh Boa, why does Bill give a ****? He doesn't know his ass from a hole in the ground. Boa, you and I know the difference, we are in a hole Sunset, you disgust me. Just because dead Jews can no longer own an American Express like all the rest of the rich America (like my good friend Bill), you STRIKE OUT like the snake around youer neck. Jean--If You don't Have A Credit Card, Jesus Thinks You Are Scum Excellent post, Jean! I use Kevin's credit card, let's see them collect on that! -- sue |
#9
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Carnival Cruise Becomes Vacation Nightmare
On Sun, 21 Aug 2011 13:34:07 -0400, CupCaked wrote:
On Sun, 21 Aug 2011 13:29:25 -0400, Sue Mullen wrote: On Sun, 21 Aug 2011 13:23:33 -0400, Jean O'Boyle wrote: On Sun, 21 Aug 2011 08:39:27 -0500, Villa Deauville wrote: "Bill" wrote in message ... BTW I went to the Consumerist site and there are other people pointing out that she used a debit card and that it was stupid to do. The poster also responds at one point and complains that the cruise fare was also double charged, so clearly this person does not understand how debit cards work (and maybe there is something wrong with her account since when the actual charge hits, the hold should go away). Bill As you so very well pointed out, all people are ignorant except you and me. Sunny-----Oh Boa, why does Bill give a ****? He doesn't know his ass from a hole in the ground. Boa, you and I know the difference, we are in a hole Sunset, you disgust me. Just because dead Jews can no longer own an American Express like all the rest of the rich America (like my good friend Bill), you STRIKE OUT like the snake around youer neck. Jean--If You don't Have A Credit Card, Jesus Thinks You Are Scum Excellent post, Jean! I use Kevin's credit card, let's see them collect on that! Look at this pair of RTC whores go at it. Well over 1/3rd of Americans don't own a credit card so they get to sit on their asses while ********s like you two get to cruise? Supercilious bitches. That reminds me of the time Mrs. Nonny joined the Tea Baggers Party and I told her, "I'll teabag you!" Nonny --hopes the grandgirls weren't watching |
#10
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Carnival Cruise Becomes Vacation Nightmare
On Sun, 21 Aug 2011 14:16:59 -0400, Nonnymus wrote:
On Sun, 21 Aug 2011 13:34:07 -0400, CupCaked wrote: On Sun, 21 Aug 2011 13:29:25 -0400, Sue Mullen wrote: On Sun, 21 Aug 2011 13:23:33 -0400, Jean O'Boyle wrote: On Sun, 21 Aug 2011 08:39:27 -0500, Villa Deauville wrote: "Bill" wrote in message ... BTW I went to the Consumerist site and there are other people pointing out that she used a debit card and that it was stupid to do. The poster also responds at one point and complains that the cruise fare was also double charged, so clearly this person does not understand how debit cards work (and maybe there is something wrong with her account since when the actual charge hits, the hold should go away). Bill As you so very well pointed out, all people are ignorant except you and me. Sunny-----Oh Boa, why does Bill give a ****? He doesn't know his ass from a hole in the ground. Boa, you and I know the difference, we are in a hole Sunset, you disgust me. Just because dead Jews can no longer own an American Express like all the rest of the rich America (like my good friend Bill), you STRIKE OUT like the snake around youer neck. Jean--If You don't Have A Credit Card, Jesus Thinks You Are Scum Excellent post, Jean! I use Kevin's credit card, let's see them collect on that! Look at this pair of RTC whores go at it. Well over 1/3rd of Americans don't own a credit card so they get to sit on their asses while ********s like you two get to cruise? Supercilious bitches. That reminds me of the time Mrs. Nonny joined the Tea Baggers Party and I told her, "I'll teabag you!" Nonny --hopes the grandgirls weren't watching Oh Noony Nonny, you make me laugh at the thought! http://img.chan4chan.com/img/2009-02...5058151044.jpg -- Diana Balls Austin, TX |
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