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NWA in-flight service is not so Welcoming!



 
 
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  #1  
Old February 22nd, 2004, 03:36 PM
Larry
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Default NWA in-flight service is not so Welcoming!

I look at flying on a whole different perspective. Just as if I were riding
a bus or train, my objective is to get from point A to point B in the time
frame that suits my needs with comfortable seating in a safe aircraft that
has good ontime performance. I could give a rip about food on any flight of
less than 5 hrs....thats what a good restaurant is for....not the airline.
All I ask of the flight attendents is that they act professional towards me
as they do their job...nothing more..nothing less. Sad thing is, there are
too many jerks that make their jobs tougher and their attitudes sour (which
is then time for them to get out of the cabin)


From: "stephen voss"
Subject: NWA in-flight service is not so Welcoming!
Date: Saturday, February 21, 2004 11:09 PM


I hope you're being sarcastic.

Some of the people posting in this thread don't seem to understand
that the primary job of flight attendants is safety, not eye candy.
Criticism of bad service is legitimate; criticism of the employment of
"grandmothers" is something I consider odious. People don't all of a
sudden become unqualified and undeserving of a job when they reach 50.

Michael


No the primary job of the the flight attendant is attending to their
passengers needs...which includes but should NOT be limited to safety.

The idea that one must give up good service for safety is a false choice
forced on us by an industry that is forced to value seniority over
competency and job performance.

Both young and old flight attendants can be warm and helpful and kind
or bitter and burnt out.



  #2  
Old February 22nd, 2004, 04:56 PM
Binyamin Dissen
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Default NWA in-flight service is not so Welcoming!

On Sun, 22 Feb 2004 15:36:39 GMT "Larry" wrote:

:I look at flying on a whole different perspective. Just as if I were riding
:a bus or train, my objective is to get from point A to point B in the time
:frame that suits my needs with comfortable seating in a safe aircraft that
:has good ontime performance. I could give a rip about food on any flight of
:less than 5 hrs....thats what a good restaurant is for....not the airline.
:All I ask of the flight attendents is that they act professional towards me
:as they do their job...nothing more..nothing less.

Exactly.

Too many people still expect commercial flying to be an "experience".

It isn't.

It is simply transport.

--
Binyamin Dissen
http://www.dissensoftware.com
 




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