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#21
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I flew from LA to Birmingham, Alabama to attend a special event. After I went
out to get something to eat I could not get back in the room because the electronic lock malfuntioned. The attitude at the desk was that I was a senile old lady who did not know how to use a keycard. It took them half an hour to come up with me to check it out. Then they did nothing but insert the key card over and over again. After two hours I had to leave in shorts and a t shirt and without my camera for the event. When I got back hours later they had got someone to remove the door and told me the manager would make it up to me for the inconvenience. The next day I tried and tried to get hold of the manager but he was never available. Finally after I threatened to sue them I got that night free. This was a Comfort Inn. |
#22
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I flew from LA to Birmingham, Alabama to attend a special event. After I went
out to get something to eat I could not get back in the room because the electronic lock malfuntioned. The attitude at the desk was that I was a senile old lady who did not know how to use a keycard. It took them half an hour to come up with me to check it out. Then they did nothing but insert the key card over and over again. After two hours I had to leave in shorts and a t shirt and without my camera for the event. When I got back hours later they had got someone to remove the door and told me the manager would make it up to me for the inconvenience. The next day I tried and tried to get hold of the manager but he was never available. Finally after I threatened to sue them I got that night free. This was a Comfort Inn. |
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