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#1
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NCL CEO = Jerk
I watched the show the other night Undercover Boss and the CEO Of NCL
Kevin Shehan was highlighted. IMO, waste of time. http://www.tv.com/undercover-boss/sh...8/summary.html I'm not a big fan of this show anyway, it's the same shtick rinsed, washed repeated. CEO can't do any of his employees jobs, has no clue how things work operationally, employees call him a klutz off camera and at the end of the show gives big rewards to those employees who managed him. Shehan was awful. His "disguise" was terrible so bad he got recognized. He was on POA and Epic, POA was at dock but on the epic he took a "room similar to the crew" which was a crock, he had one of the new single units. UB is thinly disguised advertising for the brand. As if no one thought this through, Shehan's rewards were pathetic. He gave a waitress who had worked 7 years f0r NCL a promo to Senior Waitress and a marriage to her lesbian lover...on the ship. Another guy who was an Entertainment Director got to fill an Asst CD position...which was open. Yet another young lady who was on deck director of several activities (rock climb, etc) got the "opportunity" to go to NCL management school. No job, training only. If there is any doubt that NCL is floundering from the standpoint of client service, all one has to do is to look to the top and see this goofus. -- Ari Silverstein, C.T.A; C.T.A.S, FREE Cruise Travel Advisory Services I never have nor ever will solicit or accept a booking. http://www.cruisecompare.co.uk/ USA site due 1Q 2011. |
#2
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NCL CEO = Jerk
On Fri, 7 Jan 2011 17:07:14 -0500, Ari Silverstein, C.T.A. wrote:
I watched the show the other night Undercover Boss and the CEO Of NCL Kevin Shehan was highlighted. IMO, waste of time. http://www.tv.com/undercover-boss/sh...8/summary.html I'm not a big fan of this show anyway, it's the same shtick rinsed, washed repeated. CEO can't do any of his employees jobs, has no clue how things work operationally, employees call him a klutz off camera and at the end of the show gives big rewards to those employees who managed him. Shehan was awful. His "disguise" was terrible so bad he got recognized. He was on POA and Epic, POA was at dock but on the epic he took a "room similar to the crew" which was a crock, he had one of the new single units. UB is thinly disguised advertising for the brand. As if no one thought this through, Shehan's rewards were pathetic. He gave a waitress who had worked 7 years f0r NCL a promo to Senior Waitress and a marriage to her lesbian lover...on the ship. Another guy who was an Entertainment Director got to fill an Asst CD position...which was open. Yet another young lady who was on deck director of several activities (rock climb, etc) got the "opportunity" to go to NCL management school. No job, training only. If there is any doubt that NCL is floundering from the standpoint of client service, all one has to do is to look to the top and see this goofus. http://www.travel-plan-idea.com/archives/005224.html -- Ari Silverstein, C.T.A; C.T.A.S, FREE Cruise Travel Advisory Services I never have nor ever will solicit or accept a booking. http://www.cruisecompare.co.uk/ USA site due 1Q 2011. |
#3
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NCL CEO = Jerk
"Ari Silverstein, C.T.A." wrote in message
... I watched the show the other night Undercover Boss and the CEO Of NCL Kevin Shehan was highlighted. IMO, waste of time. http://www.tv.com/undercover-boss/sh...8/summary.html I'm not a big fan of this show anyway, it's the same shtick rinsed, washed repeated. CEO can't do any of his employees jobs, has no clue how things work operationally, employees call him a klutz off camera and at the end of the show gives big rewards to those employees who managed him. Shehan was awful. His "disguise" was terrible so bad he got recognized. He was on POA and Epic, POA was at dock but on the epic he took a "room similar to the crew" which was a crock, he had one of the new single units. UB is thinly disguised advertising for the brand. As if no one thought this through, Shehan's rewards were pathetic. He gave a waitress who had worked 7 years f0r NCL a promo to Senior Waitress and a marriage to her lesbian lover...on the ship. Another guy who was an Entertainment Director got to fill an Asst CD position...which was open. Yet another young lady who was on deck director of several activities (rock climb, etc) got the "opportunity" to go to NCL management school. No job, training only. If there is any doubt that NCL is floundering from the standpoint of client service, all one has to do is to look to the top and see this goofus. -- Ari Silverstein, C.T.A; C.T.A.S, FREE Cruise Travel Advisory Services I never have nor ever will solicit or accept a booking. http://www.cruisecompare.co.uk/ USA site due 1Q 2011. The previous one wasn't any better. Colin Veach (if I spelled it correctly.) |
#4
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NCL
If you think that the staff was unaware that the film crew was shooting
and recording everything they were told to do and say then you are naive. The producers tell everyone what to do and say for entertainment purposes, otherwise the program is boring, just watching people do their work. It is hard to believe that it took a television program to get a CEO to know some of his own people and what they actually did! There was a CEO who turned around several cruise lines by working along with his crew many years ago, and he didn't need a disguise to demonstrate the importance of the most routine details in serving the needs of cruise passengers. Kevin is a good guy, even if he is not a great CEO. He is just another accountant that is leading many cruise lines today. Inspector Gadget |
#5
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NCL
On Fri, 7 Jan 2011 20:46:01 -0800, Gadget World wrote:
If you think that the staff was unaware that the film crew was shooting and recording everything they were told to do and say then you are naive. The producers tell everyone what to do and say for entertainment purposes, otherwise the program is boring, just watching people do their work. It is hard to believe that it took a television program to get a CEO to know some of his own people and what they actually did! Gadget, what's surprising to me is that NCL would allow CEO Sheehan-Doofus to be accurately portrayed as such a divested and distant monarch that he had no clue how any of the entertainment, maintenance and operational activities were delivered, performed and assigned. The only conclusion I can come from this is: 1) The advertisement was worth the embarrassment. 2) Most people expect ivory castled corporate officers. There was a CEO who turned around several cruise lines by working along with his crew many years ago, and he didn't need a disguise to demonstrate the importance of the most routine details in serving the needs of cruise passengers. Kevin is a good guy, even if he is not a great CEO. He is just another accountant that is leading many cruise lines today. Accountant! The exact impression I got; he looks, acts and sees problems as numbers. Jerk. -- Ari Silverstein, C.T.A; C.T.A.S, FREE Cruise Travel Advisory Services I never have nor ever will solicit or accept a booking. http://www.cruisecompare.co.uk/ USA site due 1Q 2011. |
#6
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NCL CEO = Jerk
On Fri, 7 Jan 2011 18:07:54 -0500, "Ari Silverstein, C.T.A."
wrote: On Fri, 7 Jan 2011 17:07:14 -0500, Ari Silverstein, C.T.A. wrote: I watched the show the other night Undercover Boss and the CEO Of NCL Kevin Shehan was highlighted. IMO, waste of time. http://www.tv.com/undercover-boss/sh...8/summary.html I'm not a big fan of this show anyway, it's the same shtick rinsed, washed repeated. CEO can't do any of his employees jobs, has no clue how things work operationally, employees call him a klutz off camera and at the end of the show gives big rewards to those employees who managed him. Shehan was awful. His "disguise" was terrible so bad he got recognized. He was on POA and Epic, POA was at dock but on the epic he took a "room similar to the crew" which was a crock, he had one of the new single units. UB is thinly disguised advertising for the brand. As if no one thought this through, Shehan's rewards were pathetic. He gave a waitress who had worked 7 years f0r NCL a promo to Senior Waitress and a marriage to her lesbian lover...on the ship. Another guy who was an Entertainment Director got to fill an Asst CD position...which was open. Yet another young lady who was on deck director of several activities (rock climb, etc) got the "opportunity" to go to NCL management school. No job, training only. If there is any doubt that NCL is floundering from the standpoint of client service, all one has to do is to look to the top and see this goofus. http://www.travel-plan-idea.com/archives/005224.html None of the undercover bosses ever makes a policy change that helps ALL or a GROUP of employees. An employee can be working right alongside one of the chosen employees and get nothing helpful to their difficult job. Thumper |
#7
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NCL CEO = Jerk
saw the episode of undercover boss with man from N.C.L. what a farce,he
did not do any jobs what so ever. That show should be taken off the boob tube cruise lover(~~~~~) .. |
#8
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NCL CEO = Jerk
On Sat, 08 Jan 2011 15:55:43 -0500, Thumper wrote:
On Fri, 7 Jan 2011 18:07:54 -0500, "Ari Silverstein, C.T.A." wrote: On Fri, 7 Jan 2011 17:07:14 -0500, Ari Silverstein, C.T.A. wrote: I watched the show the other night Undercover Boss and the CEO Of NCL Kevin Shehan was highlighted. IMO, waste of time. http://www.tv.com/undercover-boss/sh...8/summary.html I'm not a big fan of this show anyway, it's the same shtick rinsed, washed repeated. CEO can't do any of his employees jobs, has no clue how things work operationally, employees call him a klutz off camera and at the end of the show gives big rewards to those employees who managed him. Shehan was awful. His "disguise" was terrible so bad he got recognized. He was on POA and Epic, POA was at dock but on the epic he took a "room similar to the crew" which was a crock, he had one of the new single units. UB is thinly disguised advertising for the brand. As if no one thought this through, Shehan's rewards were pathetic. He gave a waitress who had worked 7 years f0r NCL a promo to Senior Waitress and a marriage to her lesbian lover...on the ship. Another guy who was an Entertainment Director got to fill an Asst CD position...which was open. Yet another young lady who was on deck director of several activities (rock climb, etc) got the "opportunity" to go to NCL management school. No job, training only. If there is any doubt that NCL is floundering from the standpoint of client service, all one has to do is to look to the top and see this goofus. http://www.travel-plan-idea.com/archives/005224.html None of the undercover bosses ever makes a policy change that helps ALL or a GROUP of employees. An employee can be working right alongside one of the chosen employees and get nothing helpful to their difficult job. Thumper +1 -- Ari Silverstein, C.T.A; C.T.A.S, FREE Cruise Travel Advisory Services I never have nor ever will solicit or accept a booking. http://www.cruisecompare.co.uk/ USA site due 1Q 2011. |
#9
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NCL CEO = Jerk
On 1/8/2011 3:55 PM, Thumper wrote:
None of the undercover bosses ever makes a policy change that helps ALL or a GROUP of employees. An employee can be working right alongside one of the chosen employees and get nothing helpful to their difficult job. Thumper Dunno, it seems like they killed the "ice skating" that presumably more than just the employee (who got a promotion for no obvious reason) hated having to put together. Of course, they realized that the time being spent by employees setting it up and breaking it down could be better spent on other stuff. They didn't have any customers in the dining complain about the food and show what the server said about it (and the CEO's response). That would have been amusing. Bill |
#10
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NCL CEO = Jerk
On Sat, 08 Jan 2011 20:01:49 -0500, Bill wrote:
On 1/8/2011 3:55 PM, Thumper wrote: None of the undercover bosses ever makes a policy change that helps ALL or a GROUP of employees. An employee can be working right alongside one of the chosen employees and get nothing helpful to their difficult job. Thumper Dunno, it seems like they killed the "ice skating" that presumably more than just the employee (who got a promotion for no obvious reason) hated having to put together. Of course, they realized that the time being spent by employees setting it up and breaking it down could be better spent on other stuff. The CEO saw one day and if he made his decision on that, he's the doofus I think he is. They didn't have any customers in the dining complain about the food and show what the server said about it (and the CEO's response). That would have been amusing. Bill lol -- Ari Silverstein, C.T.A; C.T.A.S, FREE Cruise Travel Advisory Services I never have nor ever will solicit or accept a booking. http://www.cruisecompare.co.uk/ USA site due 1Q 2011. |
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