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#1
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When airlines cancel empty flights and lie about it
I went ahead and complained to the FAA, to spike United Airlines'
complaint statistic. Experienced this ruse in a small Midwestern airport. How many others here have experienced lying claims of mechanical problems until, several hours later, some clerk brightly pronounces, HEY, we found out you angry people can all fit on the last flight of the night? WHY do they insult our intelligence like this? Will there ever be a way to make airlines stop pulling this money-saving, passenger-killing crap? |
#2
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When airlines cancel empty flights and lie about it
United or United Express? Or UAx / Air Wisconsin to be more specific?
I've had so many problems with United Express / Air Wisconsin lately that I won't even fly with them anymore as their ORD operations in terminal 2 leave a lot to be desired. I've done the Terminal 2 concourse F "dance" one too many times, have had flights cancelled without valid reason (lack of pax), and my last 12 of 12 flights have been severely delayed and/or cancelled. I guess they don't call it the F concourse for nothing Mainline UA, OTOH, has been decent lately, other than delays because of ORD wx. I primarily fly NWA and partners, but decided to give UA / UA express a chance recently for a few trips -- needless to say they've all been disasters because of UAx / AWAC operations at ORD. Initially, I blamed it on "ORD", but it seems AA Eagle manages to get their ORD-SDF flights out timely on a regular basis.. Steve "abdul rahim" wrote in message om... I went ahead and complained to the FAA, to spike United Airlines' complaint statistic. Experienced this ruse in a small Midwestern airport. How many others here have experienced lying claims of mechanical problems until, several hours later, some clerk brightly pronounces, HEY, we found out you angry people can all fit on the last flight of the night? WHY do they insult our intelligence like this? Will there ever be a way to make airlines stop pulling this money-saving, passenger-killing crap? |
#3
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When airlines cancel empty flights and lie about it
wow, air wisconsin must suck if you pulled that out of thin air. yeah,
it was they. how does one force them up to clean up their act? i don't travel often enough to make a personal boycott matter. |
#4
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When airlines cancel empty flights and lie about it
abdul rahim wrote:
wow, air wisconsin must suck if you pulled that out of thin air. yeah, it was they. how does one force them up to clean up their act? i don't travel often enough to make a personal boycott matter. Drive to a larger city to fly out of? I used to drive from Grand Forks to MSP to get a decent choice of airlines because of NWA...funny thing is that even if the service quality hasn't really increased on NWA, the other airlines are making NWA look like one of the better choices as service quality seems to keep going downhill on many of the other airlines. It appears Air Wisconsin is starting to feel the problem if they are canceling flights due to lack of pax. Next time write a thank you note to air wisconsin, after returning on a competitor airline, and state how pleasant it is to finally find an airline that doesn't cancel flight for ridiculous reasons. |
#5
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When airlines cancel empty flights and lie about it
United or United Express? Or UAx / Air Wisconsin to be more
specific? I've had so many problems with United Express / Air Wisconsin lately that I won't even fly with them anymore as their ORD operations in terminal 2 leave a lot to be desired. I don't fly them either. It's a joke. I fly NW, but when I have friends coming in on UA to MSN I sit comfortably at home checking the website as the delays increase from 30 to 40 to 90 minutes, etc. If you look at the arrivals board at the airport the UA arrivals are lit up in red with flights that are well delayed, but are still arriving EARLIER than the flight from Chicago that was scheduled to leave two hours BEFORE them. It's practically a scam. Though it's not always entirely UEx's fault--it's also that ORD is so congested that you sit on tarmac for at least 40 minutes and are in the air for 20 minutes even if the flight is on time. But if they have strong winds, ORD cuts down to one runway, and then all flights are backed up all day. But the number of "mechanicals" United Express seems to have is also pretty substantial. |
#6
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When airlines cancel empty flights and lie about it
"Douglas W. Hoyt" wrote in message ... I don't fly them either. It's a joke. I fly NW, but when I have friends coming in on UA to MSN I sit comfortably at home checking the website as the delays increase from 30 to 40 to 90 minutes, etc. If you look at the arrivals board at the airport the UA arrivals are lit up in red with flights that are well delayed, but are still arriving EARLIER than the flight from Chicago that was scheduled to leave two hours BEFORE them. It's practically a scam. Though it's not always entirely UEx's fault--it's also that ORD is so congested that you sit on tarmac for at least 40 minutes and are in the air for 20 minutes even if the flight is on time. But if they have strong winds, ORD cuts down to one runway, and then all flights are backed up all day. But the number of "mechanicals" United Express seems to have is also pretty substantial. While wx and winds at ORD can wreck havoc, I think a lot of the blame goes onto UAx. I fly NWA as well, but took a series of trips on UAx/UAL after getting a status match. The UAx bit is such a headache, I can't deal with it and won't. When they say "you have a choice", that's damn right, I do, and UAx / AWAC won't be seeing it. I'll fly SDF-DTW-ORD on NW mainline before flying the UAx / AWAC non-stop to ORD if ORD is my final destination. It seems to be a daily occurance for UAx / AWAC --- delayed 20, 40, 60, 90, messed up departure/arrival boards, etc. On the other hand, I've found AA Eagle operates some competive routes such as to SDF -- AA Eagle can have a near pefect schedule on a day when everything on UAx / AWAC is either delayed 1 hr + or cancelled. Plus AWAC ops over in terminal F are a complete disaster and customer service non-existant. On my last trip I voiced my 2 cents to the AWAC agent at the gate about the delays and how I almost killed myself rushing from one gate to another because of inaccurate information --- the UAx / AWAC employee tells get lost and threatens to call CPD. I've seen them call CPD on other pax for nothing other than being upset after being screwed around with things such as invol bumps and then getting screwed with compensation (or lack thereof). After my recent stint with them, I just can't see how they stay in business, let alone how other passengers deal with it (or put up with it). NWA may not be perfect, but flying them is a walk in the park and usually a relaxing experience (plus they operate mainline a/c here and I get my free EUAs to FC)... Even if I have to use Mesaba or Pinnacle (NW Airlink), I find them reliable and typically service oriented. Mesaba also operates RJ-85s, which are similar to the UAx BAe-146's, but Mesaba has a 69 seat layout with a first class section -- nice planes... Steve |
#7
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When airlines cancel empty flights and lie about it
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