If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Dragoman
The trip does not sound as if it was 'as advertised' nor was it value for
money. I was disgusted & dissatisfied with Dragoman's refusal to accept that the whole trip was a disappointing fiasco due to the incompetence & unprofessional attitude of Dragoman's reps 'on the ground', trying always to lay blame elsewhere instead of taking the justified criticisms on board, apologising profusely, and putting matters right. If they can't ACCEPT their mistakes, they can't LEARN from them. I'm glad I wasn't on that trip, I shall never travel with them, & Im grateful they have so much competition that I'll never need to. |
#2
|
|||
|
|||
Dragoman
BRIT MAID 1942 wrote:
The trip does not sound as if it was 'as advertised' nor was it value for money. I was disgusted & dissatisfied with Dragoman's refusal to accept that the whole trip was a disappointing fiasco due to the incompetence & unprofessional attitude of Dragoman's reps 'on the ground', trying always to lay blame elsewhere instead of taking the justified criticisms on board, apologising profusely, and putting matters right. If they can't ACCEPT their mistakes, they can't LEARN from them. I'm glad I wasn't on that trip, I shall never travel with them, & Im grateful they have so much competition that I'll never need to. There are two sides to every story. miguel -- Hit The Road! Photos and tales from around the world: http://travel.u.nu |
Thread Tools | |
Display Modes | |
|
|