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Cunard Refunds 100%
Hi Everyone,
I have some "embedded reporters" vbg on board the QM2. I have received word that Cunard has decided to refund 100% of their cruise & air fare. In addition, Cunard President Carol Marlow will meet the ship in Rio to apologize for the missed ports. If you have missed any of my news' postings, they are available on my web site. Best regards, Ray LIGHTHOUSE TRAVEL 800-719-9917 or 805-566-3905 http://www.lighthousetravel.com |
#2
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Cunard Refunds 100%
"Ray Goldenberg" wrote I have some "embedded reporters" vbg on board the QM2. I have received word that Cunard has decided to refund 100% of their cruise & air fare. In addition, Cunard President Carol Marlow will meet the ship in Rio to apologize for the missed ports. I am sure that won't be enough for some people. After all, Cunard "screwed things up" and destroyed some people's "vacation of a lifetime" and no amount of money will ever be compensation for having to endure this cruise from Hell. I think that Carol Marlow should sacrifice her first-born child on the pier in Rio to prove how contrite she is. In addition, publicly hanging the ship's Captain would make a bold corporate statement showing that Cunard will go to any lengths to appease customer resentment. Cunard should then supply each and every passenger with their own personal psychologist in order to help them get over the trauma of being held captive on board a luxury ship when missing these ports. Who knows what consequences will develop later as a result of this horrendous happenstance? Perhaps Cunard should fund a study on Post-Traumatic Cruise Syndrome so these poor unfortunate souls do not go berserk 20 years from now and do something silly like trying to make Pina Coladas in their bedpans at the Twin Pines Rest Home. Finally, I think Cunard ought to organize the passengers and hire them a lawyer so they can file a class-action suit against Carnival Corp. -- George Leppla http://www.countryside-travel.com Cruise Specials BLOG http://www.countryside-travel.com/3834677_6105.htm May 20, 2006, Caribbean Princess - http://cruisemaster.com/caribprin.htm October 29, 2006 - SLEAZY 4! http://cruisemaster.com/sleazy4.htm |
#3
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Cunard Refunds 100%
George Leppla wrote:
"Ray Goldenberg" wrote I have some "embedded reporters" vbg on board the QM2. I have received word that Cunard has decided to refund 100% of their cruise & air fare. In addition, Cunard President Carol Marlow will meet the ship in Rio to apologize for the missed ports. I am sure that won't be enough for some people. After all, Cunard "screwed things up" and destroyed some people's "vacation of a lifetime" and no amount of money will ever be compensation for having to endure this cruise from Hell. I think that Carol Marlow should sacrifice her first-born child on the pier in Rio to prove how contrite she is. In addition, publicly hanging the ship's Captain would make a bold corporate statement showing that Cunard will go to any lengths to appease customer resentment. Cunard should then supply each and every passenger with their own personal psychologist in order to help them get over the trauma of being held captive on board a luxury ship when missing these ports. Who knows what consequences will develop later as a result of this horrendous happenstance? Perhaps Cunard should fund a study on Post-Traumatic Cruise Syndrome so these poor unfortunate souls do not go berserk 20 years from now and do something silly like trying to make Pina Coladas in their bedpans at the Twin Pines Rest Home. Finally, I think Cunard ought to organize the passengers and hire them a lawyer so they can file a class-action suit against Carnival Corp. Don't hold back. Tell us how you really feel, George :-) BTW, I agree. Marsha/Ohio |
#4
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Cunard Refunds 100%
"Marsha" wrote in message
... George Leppla wrote: Finally, I think Cunard ought to organize the passengers and hire them a lawyer so they can file a class-action suit against Carnival Corp. Don't hold back. Tell us how you really feel, George :-) BTW, I agree. Marsha/Ohio What this incident and the discussion here proves that there IS a reason for all of these cruises. It is sort of like "chocolate and vanilla". Tom likes ports, and I like sea days. There is no way I would have booked the cruise in question, but had I been tortured into it, since we travel with a "Service Dog", and since she would NOT have been allowed off of the ship in either St. Kitts or Barbados, we would have stayed by the pool and baked and been thrilled with a 50% refund. Now that Ray has posted that the refund is now 100%, hey, back that ship up to Fort Lauderdale and we are there. -- DG in Cherry Hill, NJ |
#5
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Cunard Refunds 100%
That's absurd. The only thing that will accomplish is everyone will expect
unreasonable compensation for any itinerary deviation, regardless of the reason. Which will only result in higher prices. -- Greg "Ray Goldenberg" wrote in message ... Hi Everyone, I have some "embedded reporters" vbg on board the QM2. I have received word that Cunard has decided to refund 100% of their cruise & air fare. In addition, Cunard President Carol Marlow will meet the ship in Rio to apologize for the missed ports. If you have missed any of my news' postings, they are available on my web site. Best regards, Ray LIGHTHOUSE TRAVEL 800-719-9917 or 805-566-3905 http://www.lighthousetravel.com |
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Cunard Refunds 100%
Gregory C. Read wrote:
That's absurd. The only thing that will accomplish is everyone will expect unreasonable compensation for any itinerary deviation, regardless of the reason. Which will only result in higher prices. Passenger aboard the ship e mailed this to the BBC: "I am currently on board the Liner Queen Mary 2. I think it is about time someone commended Commodore Warwick, his Officers and Crew for a superb job. This is also difficult for them. I have seen many negative reports in the media and feel it is all very biased. I have been reading these stories with interest as I am in the middle of the 'action' so to speak. Am I the only one to notice that most of the stories seem to come from the same person? This is the same person that is trying to persuade passengers to stage a 'sit-in'. I believe that he is sailing beyond Rio so maybe he is just trying to make the ship late again so he can get 50% off the second part of the Cruise. Who cares if we are at sea for the whole time? The ship is better than any port we could stop at. This whole issue is becoming tiresome and I wish this small group, and believe me they are the minority, would stop trying to ruin everyone else's cruise. They themselves have done more damage to our enjoyment than anything else. One poor woman was asked to sit somewhere else because she dared to argue against all their negativity. My only regret here is that I have to sail with these 'cheap' passengers." http://news.bbc.co.uk/2/hi/americas/4651322.stm How B |
#7
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Cunard Refunds 100%
The only thing that will accomplish is everyone will expect
unreasonable compensation for any itinerary deviation, regardless of the reason. Which will only result in higher prices. Then the cruise sheeple will actually have to travel and enjoy a location rather than being cooped up in a kennel sized room on a ship with 2000 rude and stupid Americans. |
#8
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Cunard Refunds 100%
In article , Gregory C.
Read wrote: That's absurd. The only thing that will accomplish is everyone will expect unreasonable compensation for any itinerary deviation, regardless of the reason. Which will only result in higher prices. It is great that they are doing the right thing. In this instance the compensation is reasonable. It was more than an itinerary deviation, it changed the whole character of the cruise. -- Charles |
#9
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Cunard Refunds 100%
In article , George Leppla
wrote: Finally, I think Cunard ought to organize the passengers and hire them a lawyer so they can file a class-action suit against Carnival Corp. Are you sour about this because you don't agree they should make things right with the passengers or because their giving a 100% refund is what Tom believes? Your sure like to rant against him. -- Charles |
#10
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Cunard Refunds 100%
"Charles" wrote Are you sour about this because you don't agree they should make things right with the passengers or because their giving a 100% refund is what Tom believes? Your sure like to rant against him. I'm not sour about anything. Cunard made a decision that I don't agree with. I guess that if I looked at it solely as a TA I would love the decision to give 100% refunds. It makes the business look better and that is never bad for my business. Funny.... I disagree with Cunard and I am "sour". If I agreed with them and said "Rah Rah Cunard"... someone would say I am an "industry shill". I am having enough trouble trying to become a full-time travel whore. vbg Looking at is as a pragmatic adult... I fail to see the negligence that people are talking about or the damages to anyone's vacation to the extent that a 100% refund is justified. What is next... refunds for missing ports due to weather? As far as Tom is concerned, he doesn't have a dog in this fight. This is exactly the kind of cruise that he would never book but he uses phrases like "ruining the vacation of a lifetime" etc. Tom likes to stir the pot and unfortunately, his knee-jerk "anti-everything that is Carnival Corp" attitude colors everything he writes. He is becoming the next Adam Frix. If Mickey Arison walked on water, Tom would yell.... "See, I told you he can't swim!" -- George Leppla http://www.countryside-travel.com Cruise Specials BLOG http://www.countryside-travel.com/3834677_6105.htm May 20, 2006, Caribbean Princess - http://cruisemaster.com/caribprin.htm October 29, 2006 - SLEAZY 4! http://cruisemaster.com/sleazy4.htm |
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