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United Airlines Drags Passenger off Plane Because Overbooked [VIDEO]



 
 
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  #1  
Old April 13th, 2017, 02:57 PM posted to alt.politics.republicans,rec.travel.air
Bert[_2_]
external usenet poster
 
Posts: 45
Default United Airlines Drags Passenger off Plane Because Overbooked [VIDEO]

In "Kenzo"
wrote:

Aren't you supposed to deny boarding for an overbooked passenger, not
drag them off the plane?


The flight was not overbooked. No one was denied boarding. Every
passenger seated on the plane had a legitimate boarding pass and a seat
assignment.

UAL decided that it was more important to seat four of its employees
than the already-seated passengers.

[Newsgroups adjusted, followups set.]

--
St. Paul, MN
  #2  
Old April 13th, 2017, 05:50 PM posted to rec.travel.air
nospam[_2_]
external usenet poster
 
Posts: 126
Default United Airlines Drags Passenger off Plane Because Overbooked [VIDEO]

In article , Bert
wrote:

Aren't you supposed to deny boarding for an overbooked passenger, not
drag them off the plane?


The flight was not overbooked. No one was denied boarding. Every
passenger seated on the plane had a legitimate boarding pass and a seat
assignment.


they can still remove people after they've been seated. technically the
boarding process is not complete until the flight is closed.

however, the common meaning of 'boarding' to a layperson would be when
their boarding pass is scanned, they walk onto the plane, stow their
bag and sit down.

it's ambiguous and lawyers love ambiguity.

UAL decided that it was more important to seat four of its employees
than the already-seated passengers.


it's a standard legitimate business decision. inconvenience 4 people or
70 people (which will cause a ripple effect, so likely more than 70).
it's one or the other. every business makes similar decisions at some
point or another.

united *can* deny boarding in that situation, but like everything, it
has to be in compliance with the rules. it wasn't, and that's just the
beginning of the ****ups.

the cops (who were just airport cops, not chicago police) had no legal
authority to be there, let alone drag him off. no crime had been
committed and he was not disruptive. it was simply a contractual
dispute. all three cops have been suspended.

at today's press conference, it was revealed that he suffered a
concussion, broken nose, sinus injuries, lost two teeth and will need
reconstructive surgery. it was also revealed that the law firm is being
inundated with additional horror stories from other passengers.

it's not going to end well for united, the gate agent in charge of the
flight or the cops. and then there's the court of public opinion, which
has already overwhelmingly decided against united. to say they all are
****ed is an understatement.
  #3  
Old April 13th, 2017, 06:33 PM posted to rec.travel.air
Bert[_2_]
external usenet poster
 
Posts: 45
Default United Airlines Drags Passenger off Plane Because Overbooked [VIDEO]

In nospam
wrote:

it's a standard legitimate business decision.


It's "legitimate" only because they say it is. It's "standard" only
because they claim it's legitimate.

--
St. Paul, MN
  #4  
Old April 13th, 2017, 07:18 PM posted to rec.travel.air
nospam[_2_]
external usenet poster
 
Posts: 126
Default United Airlines Drags Passenger off Plane Because Overbooked [VIDEO]

In article , Bert
wrote:


it's a standard legitimate business decision.


It's "legitimate" only because they say it is. It's "standard" only
because they claim it's legitimate.


not at all.

it's legitimate because there's absolutely nothing wrong with it and
reduces their costs which are reflected in lower prices to the
consumer.

as i said, every company (not just airlines) makes similar decisions at
one time or another.

unless a company has unlimited resources (which no company does), they
*must* prioritize what they do. that's reality.

in this particular case, the problem was how it was handled. lots of
****ups to go around.

in retrospect, it would have been cheaper to just keep upping the
offers until people volunteered. one person said they'd leave for $1600
and the gate agent laughed. now it's going to cost united and chicago
many, many orders of magnitude more.
  #5  
Old April 14th, 2017, 01:24 AM posted to rec.travel.air
Nil
external usenet poster
 
Posts: 4
Default United Airlines Drags Passenger off Plane Because Overbooked [VIDEO]

On 13 Apr 2017, nospam wrote in
rec.travel.air:

it's not going to end well for united, the gate agent in charge of
the flight or the cops. and then there's the court of public
opinion, which has already overwhelmingly decided against united.
to say they all are ****ed is an understatement.


I can't say that I'm sorry for United (I don't suppose many are.) Of
all the airlines, United has ****ed me under the most while caring the
least. I've been aware of their callous corporate attitude toward their
customers (me) for many years.
  #6  
Old April 14th, 2017, 02:29 PM posted to rec.travel.air
Bert[_2_]
external usenet poster
 
Posts: 45
Default United Airlines Drags Passenger off Plane Because Overbooked [VIDEO]

In nospam
wrote:

it's legitimate because there's absolutely nothing wrong with it


Which explains why UAL is falling all over itself to apoligize,
including reimbursing the ticket costs to everyone on the flight.

Also, all the "officers" involved in the assault have been suspended.

--
St. Paul, MN
  #7  
Old April 14th, 2017, 04:09 PM posted to rec.travel.air
nospam[_2_]
external usenet poster
 
Posts: 126
Default United Airlines Drags Passenger off Plane Because Overbooked [VIDEO]

In article , Bert
wrote:

it's legitimate because there's absolutely nothing wrong with it


Which explains why UAL is falling all over itself to apoligize,


no it doesn't at all. bumping isn't the issue.

the issue is how united handled this particular instance.

they've apologized because they ****ed up big time and know they're
going to be sued. they violated their own contract of carriage as well
as department of transportation regulations, among numerous other
things. there is even evidence that the gate agent falsified her
report.

including reimbursing the ticket costs to everyone on the flight.


with a waiver that the passenger will not sue united.

Also, all the "officers" involved in the assault have been suspended.


because they violated their own rules and procedures, including wearing
a jacket that says 'police' when they are not allowed to do that. *big*
oops. they also used physical violence on someone who committed no
crime, was not disruptive and posed no risk. the doctor simply had a
contractual dispute with united, which is not a police matter at all.
 




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