Reserved rental cars (was: Lufthansa Complaint)

Eradicator schrieb:

Every time I`ve rented a car from Budget the car I "reserved" is never there
and they give me something else for the same price. I don`t think many cars
just sit around, they rent them to who is there at the time!!

Maybe the computer reservation system knows that most customers accept
better cars than booked.

Well, not all customers want bigger or more fuel consuming cars.

Regards & X-post, ULF