If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Message for Travelocity Customer Service (if it exists)
Hello,
I am posting this here because I have not been able to find a way to communicate with Travelocity. There is a link labelled "Customer Care" which points to http://svc.travelocity.com/custsvc/0...LOCITY,00.html but the server informs me this page does not exist!!! I spent 15 minutes trying to change my profile (credit card and address) but was unable to do so because, though the form provides for any number of countries of residence, it appears to understand only United States. As I now reside elsewhere I was unable to change my profile. If I am unable to provide Travelocity with my billing address, I will be unable to use my credit card, and if I am unable to use my credit card, I will be unable to buy tickets... Though I understand the difficulty of providing good service at low prices, it gets to be frustrating to use a site (good at it otherwise may be) which provides exclusively for one-way communication. In the age of the Internet and globalization, providing an 800 number is not enough. Bernard Higonnet |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
JBU to start KSMF-KIAD service | A Guy Called Tyketto | Air travel | 0 | March 12th, 2004 07:50 AM |
United Reinstates Nonstop Service Between Chicago and Honolulu | james_anatidae | Air travel | 0 | February 23rd, 2004 08:16 PM |
Customer Service | EMZ | Air travel | 15 | February 9th, 2004 11:51 AM |
Canada's Westjet to Start Scheduled service to USA in the Fall | Geoff Glave | Air travel | 0 | February 5th, 2004 03:55 AM |
Customer Service | EMZ | Africa | 0 | February 4th, 2004 11:50 AM |