Siena

On Dec 14, 2:27 am, wrote:
For Your Holidays in Siena seewww.sienahospitality.com

First posted, probably in 1989, under the
Subject: Siena: Hotel Arcobaleno -- CAVEAT!!!

This follows the fourth notice in four months to the

HOTEL ARCOBALENO, Siena, Italy

to credit my account the US$101.99 stolen from us by mis-representing
what we would be charged for our stay. They were told that failure to
return the improper charge would result in the world being told what
they did to us via the Internet and the World Wide Web.

We were paying too much for a hotel. I sent my girlfriend into the
Arcobaleno to ask about its price. She was told 130,000 lira, 20,000
lira less than we were paying. While registering, I confirmed the
130,000 lira price (current charge is 140,000-250,000 lira for a
double).
We stayed there two nights.
Upon checking out, I was handed a bill for 460,000 lira, 200,000
lira (US$101.99) more than we had been told we'd have to, and agreed
to, pay. This was rather disturbing as the Arcobaleno was lesser in
every way, including breakfast, than where we had been staying.
Of course we complained in English and ersatz Italian to no
avail. I asked to speak to the owner. The young man claimed he was.
He then called the clerk (presumably at home) who registered
us.
Although her English is imperfect, it's quite good. She became
extremely abusive calling me "a liar" and the both of us
"bull****ters".
On the receipt I wrote "PROTEST" and notified the credit card
company on our return. It was a long, involved, and frustrating
process that resulted in having to pay the mis-represented amount.

I believe the owner and clerk at the Hotel Arcobaleno in Siena to be
dishonest, mis-representative crooks and urge you to not patronize
them. In a lifetime of travel, spending thousands of nights in hotels,
this is the first time anything like this has ever happened to me. I
hope it's the last and that it never happens to you.

--

The Arcobaleno provided us with two (count 'em, 2) hangers, too little
light to read, and a far less comprehensive breakfast than our first
night's 150,000 lira hotel. When I asked for an additional bar of tiny
soap, I was reluctantly given one that had been crushed and crumbled
into uselessness.

has not responded to our demand to be
credited. They have had four notices, over four months, that this
would be posted.


From: Jenn (jenn@*.*)
Newsgroups: rec.travel.air, rec.travel.asia, rec.travel.europe

We avoided a particular hotel in Siena that had ripped off a traveler
here -- posting about rip offs is a real service.

Following up to wrote:

First posted, probably in 1989, under the
Subject: Siena: Hotel Arcobaleno -- CAVEAT!!!

probably different ownership after nearly 20 years.
--
Mike
Remove clothing to email

On Fri, 14 Dec 2007 12:55:40 +0000, Mike......
wrote:

Following up to wrote:

First posted, probably in 1989, under the
Subject: Siena: Hotel Arcobaleno -- CAVEAT!!!

probably different ownership after nearly 20 years.

I had a problem with the Westin St. Francis in San Francisco in 1985
but somehow it never occurred to me to post about it now.

wrote:

On Dec 14, 2:27 am, wrote:

For Your Holidays in Siena seewww.sienahospitality.com


First posted, probably in 1989, under the
Subject: Siena: Hotel Arcobaleno -- CAVEAT!!!

This follows the fourth notice in four months to the

HOTEL ARCOBALENO, Siena, Italy

to credit my account the US$101.99 stolen from us by mis-representing
what we would be charged for our stay. They were told that failure to
return the improper charge would result in the world being told what
they did to us via the Internet and the World Wide Web.

We were paying too much for a hotel. I sent my girlfriend into the
Arcobaleno to ask about its price. She was told 130,000 lira, 20,000
lira less than we were paying. While registering, I confirmed the
130,000 lira price (current charge is 140,000-250,000 lira for a
double).
We stayed there two nights.
Upon checking out, I was handed a bill for 460,000 lira, 200,000
lira (US$101.99) more than we had been told we'd have to, and agreed
to, pay. This was rather disturbing as the Arcobaleno was lesser in

If you had a reservation stating a lower rate, why did you pay the
higher rate? If they are charging your credit card, surely you can
provide the CC company with a copy of your reservation when you dispute
the charge. If you ara paying with cash, then simploy don't give them
the cash. In any case, I don't plan on staying there.

Brian wrote:

On Fri, 14 Dec 2007 12:55:40 +0000, Mike......
wrote:


Following up to wrote:


First posted, probably in 1989, under the
Subject: Siena: Hotel Arcobaleno -- CAVEAT!!!

probably different ownership after nearly 20 years.


I had a problem with the Westin St. Francis in San Francisco in 1985
but somehow it never occurred to me to post about it now.


Did that Brolin guy hit on you?

wrote in message
...
On Dec 14, 2:27 am, wrote:
For Your Holidays in Siena seewww.sienahospitality.com

First posted, probably in 1989,

I wonder if there's any reception staff from then still working there?

Come to think of it...

Is there a European hotel that hasn't changed hands since 1989?

--
William Black


I've seen things you people wouldn't believe.
Barbeques on fire by the chalets past the castle headland
I watched the gift shops glitter in the darkness off the Newborough gate
All these moments will be lost in time, like icecream on the beach
Time for tea.

On Dec 14, 10:36 pm, "Mr. Travel" wrote:
wrote:
We were paying too much for a hotel. I sent my girlfriend into the
Arcobaleno to ask about its price.

If you had a reservation stating a lower rate, why did you pay the
higher rate? If they are charging your credit card, surely you can
provide the CC company with a copy of your reservation when you dispute
the charge. If you ara paying with cash, then simploy don't give them
the cash. In any case, I don't plan on staying there.

Didn't have a reservation.

It might have different ownership now but I'm still mad about being
lied to.

Following up to "William Black" wrote:

Is there a European hotel that hasn't changed hands since 1989?

of the small places i stay rerguarly i think one is certainly still in
same hands, the paradors still belong to the spanish govt, but now as
the "single shareholder". I would bet the Eperanza in Mallorca
probably still is in the same family business.
--
Mike
Remove clothing to email

wrote in message
...
On Dec 14, 10:36 pm, "Mr. Travel" wrote:
wrote:
We were paying too much for a hotel. I sent my girlfriend into the
Arcobaleno to ask about its price.

If you had a reservation stating a lower rate, why did you pay the
higher rate? If they are charging your credit card, surely you can
provide the CC company with a copy of your reservation when you dispute
the charge. If you ara paying with cash, then simploy don't give them
the cash. In any case, I don't plan on staying there.

Didn't have a reservation.

It might have different ownership now but I'm still mad about being
lied to.

You got ripped off for $100 eighteen years ago and you're still upset about
it.

Get a life...

--
William Black


I've seen things you people wouldn't believe.
Barbeques on fire by the chalets past the castle headland
I watched the gift shops glitter in the darkness off the Newborough gate
All these moments will be lost in time, like icecream on the beach
Time for tea.

"Mike......" wrote in message
...
Following up to "William Black" wrote:

Is there a European hotel that hasn't changed hands since 1989?

of the small places i stay rerguarly i think one is certainly still in
same hands,

I don't doubt that there are seaside guesthouses that haven't changed hands
in half a century.

the paradors still belong to the spanish govt, but now as
the "single shareholder".

And I don't think the Salvation Army has sold any hostels either.


I would bet the Eperanza in Mallorca
probably still is in the same family business.

But you're not actually sure...

--
William Black


I've seen things you people wouldn't believe.
Barbeques on fire by the chalets past the castle headland
I watched the gift shops glitter in the darkness off the Newborough gate
All these moments will be lost in time, like icecream on the beach
Time for tea.