If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Norwegian Gem Review Christmas 2007 and 2008 (LONG)
Christmas Cruise on Norwegian Gem 2007 AND 2008
Sailing Dates: December 22, 2007 (Cabin Number 8548) December 20, 2008 (Cabin Number 8048) Itinerary: Florida and Bahamas--both years Basis for Comparison: NCL: 13 Voyages Total (including these two) 3 on the Norwegian DAWN 7 on the Norwegian SPIRIT These 2 on the Norwegian GEM 1 for Peg on the M/S Sunward (1972) Celebrity Cruises: 14 Voyages Total Dolphin/Premier Cruises: 6 Voyages Total HAL: 1 Voyage Regal Cruises: 1 Voyage 15 Voyages on Older Ships for Peg traveling with her parents, 1958 to 1978 (including the NCL Sunward voyage). Note: The details of this review focus primarily on our more recent (2008) Christmas voyage on the Norwegian Gem, but (where appropriate) also notes features of our 2007 voyage, which was taken at Christmas time too. In 2007, only PegNDerek were aboard for the cruise, Peg's Aunt Martha Belle (AMB) having broken her shoulder on a trip to Venice in October of 2007 so that she was still recovering from shoulder replacement surgery and could not sail with us at that time. Flash-back: On September 10, 2008, I had arthroscopic surgery on my right knee to repair a damaged meniscus and remove a large cyst, which had been causing me extreme pain and difficulty in walking for over a year. As the anesthetist turned on the juice connected into my right hand for me to sleep through the operation, he said, "think of the most pleasant thing you have ever experienced", to which I responded with an unnecessarily loud yell "snorkeling at Stirrup Cay!!!". Flash forward: For the first time in the 6 years that we have done a holiday voyage with NCL on whatever ship they have running out of NYC, the weather was against us. True, we had bad weather on our voyage south on the Norwegian Dawn in 2004-40 to 45 foot seas were no fun at all, even on that magnificent vessel. But, in that case, the winds and waves lasted for only a part of one day. This year, the chilly air, high winds (sometimes in excess of 50 knots) and waves (only 25-35 feet this time) were with us right up until the last port, and were so bad that we missed Stirrup Cay altogether!! Argh!! All in all, it was not the most pleasant voyage we have ever had, but it was certainly the most restful-we had more time just to enjoy the ship and the comforts of our cabin than on any previous cruise!! Embarkation: Aunt Martha Belle, Derek and I boarded the Norwegian Gem at the Passenger Ship Terminal after a delicious lunch at the Lex Café on the early afternoon of December 20. AMB did her customary wheel chair routine to embark quickly without having to stand in line, which is impossible for her given her back troubles. Derek and I were not happy (and very puzzled) about not having our cabin listed on the express embarkation list, and had to stand in line for about 20 minutes before we got up to the counter, where the formalities were taken care of in very short order. Once on board, we went straight to our cabin and made ourselves at home in 8048, while AMB settled into 9106. The view from our respective balconies over the snow and ice blanketing NYC at that time was magnificent, especially realizing that we would all soon be far away from it!! Life Boat Drill: For the first time in our many years of cruising, we were instructed to carry our life jackets to our muster station, without even undoing the straps. At the station (the Crystal Atrium in our case-the Majenta Dining Room for AMB) we were checked off the list by cabin number and told to put the jackets on. The weather was too cold for a visit underneath the life boats (a special thank you to NCL from my runny nose!!), but we paid attention to all of the normal announcements and demonstrations that follow the "abandon ship" signal from the ship's whistle. But then we were firmly instructed to take our life jackets off and secure the straps before making our way back upstairs. Fabulous!! This is a new safety measure and one that we loudly applaud!! For the first time, we saw no one tripping over dangling straps or being pulled off balance with someone else stepping on your own trailing straps! We have no idea why this new safety measure has been started at some point in the months between our last voyage in July 2008 and the current one, but it was most likely an accident caused by unsecured life jacket straps. We hope that NCL will adopt the new boat drill procedure permanently, and on all of their ships! It is much better all around, especially from the "safety" point of view! Bar Service: As is our custom, Derek and I did a brief tour of the ship to re-acquaint ourselves with the lay out, and then headed for our favorite bar-the Magnum Champagne Bar in the ship's "Bar City"-which features not only a large seating area surrounding a piano, but also the smoking room-a small, glassed-in, room within a room that has comfortable couches and chairs arranged in small groups around coffee tables with large ashtrays. This is the only place on board where cigar smoking is allowed. Cigarettes can be smoked here, in your cabin, in the casino and in designated areas on the open decks. Derek and I spent many afternoons and evenings in the smoking room, and quickly became fast friends with Noel from Goa, India, our wonderful server. Similar to Dino, Richard and Ariel, who served us here on this same voyage last year, Noel quickly learned our drink orders and needed no further prompting on future visits. He gave us absolutely terrific service, and we tipped him separately and filled out a "S.T.Y.L.E." card (Service and Teamwork Lead to Excellence) on his behalf at the end of the voyage. We hope he got the extra half day off that he so richly deserves for the fabulous service that he rendered to us throughout our voyage! Dining: Thanks to an e-mail sent in advance of our voyage to Hotel Manager Prem and his Concierge, Irina, our DR reservations were all in place before we even got on board the ship! It is now a family custom to enjoy our first meal in Cagney's Steakhouse-our favorite restaurant on board any NCL ship! Server Jefh looked after us beautifully, and gave us great service later on in the voyage too. We had two other dinners in Cagney's as well (one unexpected when AMB realized that she did not want to eat dinner in the more health-conscious Majenta DR), and enjoyed a number of breakfasts and lunches here as well, thanks to the delights of NCL's F2 program. AMB preferred to have her early morning meal in the Garden Café, but enjoyed her lunches in Cagney's so much that she gave an extra tip and filled out a S.T.Y.L.E. card for Cagney's hostess, Crina, and her other favorite servers who looked after her so well! She especially enjoyed the delicious range of soups offered for Cagney's special passenger lunches. Other dinners along the way were enjoyed in Le Bistro (too many mushrooms on the menu for AMB and myself to partake of more than one meal here, but the scallops appetizer and the veal, pork and lamb entres were all excellent), and La Cucina (the Italian Restaurant-which was much too dark -please turn the lights up so we can at least read the menu!!). Our only meal in a non extra-tariff dining venue was in the Grand Pacific, where we were delighted to find server Adrianna who recognized us from last year's Christmas trip, and to enjoy a very good meal in such a large and beautifully decorated room. AMB does not care for Asian food, so Derek and I arranged for a special lunch in the Teppanyaki Room on our last sea day-delicious as always and prepared right in front of us with that special Benni-Hannah style flare! During our cruise in 2007, we enjoyed the Teppanyaki Room twice, once for dinner and once for lunch, the menu being the same in both instances, and just as terrific of an experience!! We also had dinner in Le Bistro with Captain Hilden and his senior officers (a real treat for Christmas Eve of that year), and in the Orchid Garden restaurant twice-delicious Asian Fusion food! Ports and Shore Excursions: As noted above, this is where the weather got the better of us throughout the voyage. The seas were relatively calm as we departed NYC on our way south, but became increasingly angry as the winds kept building on our first sea day. The ship's scan-display on our in-cabin TV kept repeating only 8-10 foot waves or 12-15 foot waves at the maximum (perhaps not to alarm any passengers who might be watching), but we knew better. Just venturing up to the Latitudes Party on the afternoon of December 21 was an adventure itself with the roll and rise of the vessel in at least 25-35 foot seas. Even Captain Frank commented on the "focus" it took to keep his own footing during the presentation of the officers when the bow made yet another unexpected "bump" over the big waves! AMB declined to even come to the party with us for fear of falling. Port Canaveral was exceptionally chilly at only about 50 degrees and still very windy. We initially got off to check on the conditions and see the situation with the buses for our visit to Cocoa Beach; I was worried that there would be nowhere for AMB to sit while we waited for the shuttle bus. Both Derek and I must have looked very comical dressed in our shorts with sweatshirts and heavy winter coats on top! We returned to the ship to fill AMB in on what we determined to be an impossible situation, but she would not be dissuaded!! We all got off again, and headed for the last bus to what turned out to be the local Holiday Inn resort, with its heated pool (still exceptionally chilly, especially once you got out of the water) and wonderful location right on the beach. It was just too chilly for a real swim with large breakers slamming onto the beach, but we all enjoyed the short walk over to at least see the ocean front. "Fun and Sun" hostess Nicole did a terrific job of keeping the children entertained with a wide variety of games, and even we joined in for the Trivia contest-yes, peppermint life savers were the first kind ever-produced in a roll, and Canada is now the world's largest country in area since the break up of the former USSR. Who knew that an elephant is the only animal in the world with 4 knees (no elbows)!! We were able to reach Mom from our cell phone on our return to the ship, and she sounded in great form, happy to hear the details of our voyage and talk to all of us for her 92nd birthday on December 24; we knew that our cell phone would not work from Nassau. On our 2007 visit to Port Canaveral, Derek and I took the Wildlife Safari by Boat, which was a total disappointment-little in the way of wildlife at all aside from birds, and the excursion took place in chilly and rainy weather, which made it seem all the more miserable. In future years, the Cocoa Beach trip would be fun to do again, especially if the weather permits a visit out to the beach and a swim in the ocean! As noted at the beginning of this review, Stirrup Cay was the main stop highly anticipated by all of us, especially Peg. But, the weather at the time of our arrival was clearly not in our favor. Huge waves crashing on Susan's Rock sent white spray shooting high into the air, and a single tender struggling to make passage behind the island were clearly visible as we slowed down off the Berry Islands group of the Bahamas. We were at breakfast in Cagney's when Captain Frank came on the PA system to talk to all of us. He announced that it was just too rough for the tenders, and with safety being a primary concern for him and for all, we would not be able to make our scheduled call at Stirrup Cay, but instead head slowly south for Nassau. Nassau had no berth for us at that time (our expected arrival being early the next morning), but he would keep us posted if a spot opened early for us. Unfortunately, many or even most of the other passengers did not hear this announcement, since many were still asleep and there is no way to hear announcements at all in your cabin, even if you are awake. This led to some very unhappy passengers grumbling loudly about a lack of communication from the ship's Captain and staff later on in our voyage. We did indeed make a slow and multiple curved s-shaped course heading south (clearly visible on the scan-display on our cabin TV), and as soon as a berth opened for us (at about 7 pm that evening with the departure of RCI's Monarch of the Seas from Nassau), Captain Frank made a very sharp turn (spilling more than one drink) and headed straight for it with all due speed!! This delighted the crew, who were able to enjoy a night at the Senor Frog disco for those who were off duty, and was also a benefit for sea-sick passengers who were able to enjoy a flat calm night tied to the pier. On our 2007 voyage, Stirrup Cay was an absolute highlight of the cruise (as it usually is), especially as we had the good company of the Master's two sons, Oscar and Walter Hilden, who joined us for an extensive snorkeling trip off the beach front. They were not too happy at Peg's using her "teacher voice" to subject them to an aerosol sun screen, especially on the backs of their legs, but they loved the chance to see all of the fish, and learn a bit about them from two highly experienced snorkelers like us! Christmas Eve in Nassau was not only still windy, but also rainy. AMB's planned excursion on an America's Cup sailing vessel had been cancelled even before she got on the ship, and there was no suitable substitute for her from the shore excursions desk, who had no clue as to how to arrange a golf cart or mini-bus for her to minimize the long walk just from the ship to the terminal. The mini-buses that run around the port facility at Nassau are under the port's direction and have no way to be contacted by the ship-very odd! She thought to try to get to the straw market, but the rain turned her back quickly! Derek and I set off for our highly anticipated Atholl Island snorkel trip. The waves en route were large for snorkeling, even in the protected area sandwiched between New Providence and Atholl Islands, but we were eager to at least give it a try based on many previous visits. My underwater camera began leaking almost as soon as I got in the water, and I summoned Derek to get back on the boat to try to fix it. His new mask was also leaking, so we switched gear back and forth, Derek wearing my mask (and still grumbling about leakage), while I swam to at least see the fish, dealing with Derek's mask. Both of us had trouble keeping our snorkels clear for breathing, with waves constantly smacking us in the head, giving Derek a royal headache on top of everything else. It was not a good trip, but we did see and photograph Nassau groupers and some gorgeous Blue Chromis among other species. Once back on the ship, we immediately headed for the ship's pool to check our equipment and find a way to stuff enough wads of Vaseline around Derek's moustache to prevent further leaking. Other passengers braving the ship's pool with its wonderful curvy slide (bright yellow in color) in the rain got a real giggle out of seeing two snorkelers in the water dealing with equipment troubles! We had no such problems back in 2007, although the fish population of the area was still "down" from being raided by locals anxious to capture exotic fish for sale to foreign aquariums. Fortunately, we noted the recovery of the fish population both on a voyage in the summer of 2008, and on this trip. We were also treated to a special "show" on the pier by Nassau's band in 2007, since it was the first call of the Norwegian Gem to this particular port. Christmas Day in Freeport was cloudy to begin with, but the sun soon came out-the only really sunny day that we had! AMB's Bird Walk was cancelled, making a perfect score of four out of four planned shore excursions ruined for her-the cancellation of Stirrup Cay, the cancelled America's Cup Sailing vessel in Nassau (cancelled before she even got on board), and now her Bird Walk cancelled, and even her changed plans to come with us on the Sea Safari trip also cancelled! We were absolutely crushed to loose the Sea Safari trip (our favorite from last year's voyage), but the snorkeling company owner explained that it was just to windy and rough for the snorkeling boat-the Captain would end up pulling more distressed snorkelers out of the water than those who might endure the trip, much less survive it!! The shore excursions staff were at a loss to try to help us (and not very friendly about it either), but eventually arranged to send us on the Junkaroo Beach Party trip. The cost was about the same, but the bus for the excursion had already departed, so another smaller bus was arranged to transport us and one other family that had also had excursion plans cancelled for the same reason. Once at the beach, we enjoyed a very nice large beach house with a big deck, bar and buffet facility, a gorgeous and very clean beach with a small pier projecting off of it, and a small local shopping area off to one side of the beach house. The water was freezing (Derek sensibly wore his wet suit for our swim) and the waves were high (good fun for me once we got past the breakers doing my "feet first over the waves" routine that Daddy taught me in Madras), but the sunshine felt fabulous and we were just happy to be in such a nice spot for Christmas Day. Snorkeling off the beach might have been possible, especially around the rocks that bracket the Junkaroo area, but it was too windy and wavy to even try! AMB found a pretty basket for her mail in the shopping area, and I found yet another Katengee shirt (this time on a black background) to add to my growing collection. Once back at the ship, many passengers were very upset that our time in Freeport had been cut short, and once again grumbled loudly about a lack of communication from NCL. We were all supposed to receive a letter at the pier explaining that the ship would have to slow down as we passed through the Wright Whales migratory channel off the Bahamas, so we would have to leave Freeport about 2 hours early in order to make our scheduled arrival time back in NYC-but none of us had received any such document, either at the pier, from NCL, or from any of our travel agents. Our visit here in 2007 was highlighted by our first time to snorkel on Rainbow Reef on the Sea Safari excursion (absolutely incredible from all points of view), and the attention of several fire boats all spraying water as fast as they could pump it, once again to welcome the Norwegian Gem to her first call at this port. In 2008, at least our final sea day was somewhat calmer on our way north, and the winds and waves both began to die down. Unfortunately, the sun remained hidden behind ever-thickening clouds as we passed along the coasts of the Carolinas and Virginia. Holiday Events on Board: The Norwegian Gem has a Chapel (and a very nice one too, adjacent to the Spinnaker Lounge), which is used every Sunday during regular voyages. It is too small to seat larger crowds, so the show lounge (Stardust) or the forward lounge (Spinnaker) were used on this voyage. In 2008, Christmas overlapped with Hannukah, and the ship had both a Protestant Chaplain on board and a Rabbi. Services were open to all passengers and crew and held at times that were convenient for all, including a midnight service on Christmas Eve. Most appropriately, both Christmas and Hannukah greetings were given at the top of each Ship's Daily. The ship was decorated with beautiful (fake) trees and other ornamental displays, including a "gingerbread house" prominently set just outside or just inside the entrance to each restaurant. A Menorah was also featured in the larger public areas. On both cruises, a special holiday caroling sing was held in the atrium for anyone who wanted to join in, with song word sheets provided for all. Santa hats were worn by officers, staff and crew on Christmas Eve and Christmas Day, and passengers could get one to wear too (if they wanted) by simply asking for one at the Guest Relations Desk. Santa arrived by Speedboat at Stirrup Cay in 2007, and off the port side of the ship in Freeport in 2008, bearing a special gift for each child on board-in both cases, a small coloring book and booklet of stickers, which delighted all of the kids!! In keeping with NCL's Freestyle theme, either Christmas or Hannukah could be as much (or as little) of a "religious" experience as one wanted! Terrific!! The Ship: Perhaps the fact that stands out to us the most is the quality of maintenance and care that has been taken with the Norwegian Gem by her officers, staff and crew-much the same as we have noted on multiple sailings on other NCL vessels. She had just come over from her christening and a few European sailings when we boarded on December 22, 2007-that cruise was her inaugural sailing out of any US port, which just happened to be the Christmas cruise out of NYC. When we embarked on December 20, 2008, she looked as if we had only gotten off the day before-still beautifully new and clean in every respect, and in every nook and cranny! NCL's maintenance program certainly gets a standing ovation in our book! Much has been made of two of the Gem's features that initially attracted an enormous amount of attention when she was a new-build: (1) The first is her Bliss Ultra Lounge and the infamous Bowling Alley at the stern of Deck 7. Unfortunately, the people who first described this room saw it only in day light, where (yes) it does look a bit like a New Orleans bordello gone haywire, with its weird "bed" set ups and bold and seemingly very odd, almost neon, color scheme. Seeing this room at night, when it is intended for the most use as a disco and night-club, is a whole different experience-a gorgeous room with private areas and colors that are surprisingly comfortable and luscious in the dark. It is rather like seeing the Las Vegas strip in the daylight (a nightmare of seemingly ugly neon tubes and bare wires) as contrasted to seeing it at night (with the lights on and shimmering beautifully, giving it an almost magical quality)! The Bowling Alley (two adjacent lanes) itself is great fun, and passengers really love the experience of trying to hit those strikes against the movement of the vessel on sea days! (2) The second is her "weird" furnishings, especially those in the Spinnaker Lounge (forward lounge on Deck 13) and those in the Atrium (Deck 7). Once again, those who focused on the "new and different" failed to note that these pieces take up only a small portion of each room, so that chairs shaped like silver bowling pins, bright yellow zig-zags, and dark green curly-cues are located only at the back of the Spinnaker lounge (where they function primarily as conversation pieces-we've never seen anyone ever actually sit on them!!), and those in the Atrium, are interspersed with more comfortable lounge chairs and banquettes. The only art work that is truly glaring, including to us, is the crystal "tree" in the atrium, which looks very much to us like the "Crystalline Entity" of Star Trek: The Next Generation fame! Set in an atrium, that is largely dark blue, with a bumpy purple ceiling (created presumably to resemble a large outcrop of Amethyst-Minerals being the theme of the Midships section of the vessel), and a large Wii wall on the forward side beyond the bar, this is definitely an oddity, but one that we rather appreciate-especially seeing it the second time around in 2008!! Overall, the Norwegian Gem is magnificently laid out, as are her sisters in NCL's Jewel Class. For us, it is akin to sailing on a larger version of the Norwegian Dawn, which we adore! Decks 4, 5, 8, 9, 10 and 11 are primarily given over to cabins, with the special Garden and Courtyard Villa cabins on Deck 14, and the Owner's Suites (2 of them on the Gem) on Deck 15, access to these decks limited to the midships elevator which must have the passenger's key card inserted into a special slot on the elevator panel in order for the elevator to understand that one wants to get up there! Only Deck 8 features the Blue Lagoon 24-hour restaurant and room service facility located mid-ships. We did not patronize it in 2007, but enjoyed a late lunch here in 2008, especially the small cheese-burgers, fries and Peg's favorite tomato soup which we have enjoyed on both the Dawn and the Spirit. One really only has to learn one's way around Decks 12 and 13 and Decks 6 and 7 in order to navigate the whole ship from a passenger's perspective! Deck 13 is easy to learn, since it features the Spinnaker Lounge forward, Cagney's Steakhouse and the Star Bar midships, and the Basketball/Tennis Courts at the stern, with the jogging track and deck lounge chairs circling the entire area. We found it odd, but interesting, that the forward section of Cagney's (adjacent to the Star Bar) was used for special passengers breakfasts and lunches in 2007, while the main section of the restaurant was used for the same purpose in 2008-must have been more of us travelling this past year! The Sky High Bar is also located on Deck 13 midships but forward of the swimming pools below-very popular for short order lunches, which we enjoyed several times on our 2007 sailing. Deck 12 is equally simple to navigate with the enormous spa area taking up virtually all of the space at the front half of the vessel, the Swimming pools midships, and the Garden Café (Lido) at the stern. We did not patronize the spa, but did take note of the Latitudes Members lounge on the starboard side of Deck 12 forward, which was indeed supplied with coffee, tea and snacks at virtually all times of the day or night. Flanking it on either side are a card/game room and a well-stocked library. Special features of the pool area include a huge bright yellow curly slide (very popular with children and adults alike on both voyages-despite the weather!), 4 heated whirlpools, of which two were for adults only off to the side of the (forward) adults only side of the pool complex, and not only lounge chairs but larger "bed" style couches, which were incredibly popular with passengers who wanted to stretch out and snooze next to the pool! Very comfy indeed!! The Garden Café (Lido) is exceptionally well laid out with numerous "islands" for each item offered at dining times (one for soup, one for salad, one for pasta, one for sandwiches, one for hot entres, one for desserts, etc… at lunch time, for example). NCL has very wisely changed the "style" of acquiring one's meal in the Lido area/Garden Café-there are no trays, and one finds one's cutlery neatly wrapped in a linen napkin in a special basket on each table, that also features salt, pepper and standard condiments (bottles of both Ketchup and Mustard) in a neat little basket. Nice touch!! There is also a large area for dining out doors behind the Garden Café, with a large bar located here too. Deck 7 is slightly more complicated. The balcony of the Stardust Theatre occupies the forward space, with the large and exceptionally well laid out shopping area behind it. The shopping area includes a central logo shop on the starboard side, surrounded by the duty free and specialty clothing, jewelry and watches areas-all easily flowing into each other. The Orchid Garden restaurant is located midships with the Teppanyaki Room behind it. NCL has obviously benefitted from including a Teppanyaki Room on its other vessels-in comparison to the ones on both the Dawn and the Spirit (which have only one cooking station surrounded by 9 chairs), the Gem has 4 cooking stations with seating for over 35 people!! Teppanyaki also has the highest per person extra tariff--$25 per person, but it is worth every penny in our estimation!! The Atrium is aft of the midships elevators (described briefly above), with the Photo Gallery on the Starboard side and the Art Gallery on the Port side behind the Atrium, with its Guest Relations, Restaurant Reservations, Shore Excursions and Future Cruise Booking Desks area. The Bliss Ultra-Lounge/Night-Club and Bowling Alley is at the stern-also described briefly above. Deck 6 is the last public deck that one has to be familiar with in order to get around the Norwegian Gem. Fortunately, NCL has made it easier to learn than on their other ships, mostly due to the way they have positioned and partitioned the central bar/lounge area of the vessel! Forward on this deck is the main level of the Stardust Theatre. As per our custom, we did not even enter the Theater beyond our appointed time for disembarkation, but we heard very good things about all of the shows from other passengers. Two new "all-ship events", the Monte Carlo Night and the "White Hot Party", which we first encountered on the Norwegian Spirit on back-to-back cruises this past summer, were heavily advertised (including all of the crew dressed in T-Shirts themed to each event) and were incredibly popular with everyone on board! Behind the lower level of the theatre is the large (but not overly obtrusive) casino. Midships features the Le Bistro Restaurant, the Smoking Room (described far above), and a series of Bars that are adjacent to each other reaching back to the last one-third of the ship (where the Majenta DR and main Grand Pacific DRs are located with a large Galley in between the two). "Bar Central" on the Norwegian Gem includes the piano bar-Champagne and Wine Bar outside Le Bistro, a Martini Bar, and a Sports Bar, the latter complete with three large screen TVs for watching various events. What surprised us is that the sound from one bar does not carry into those that are adjacent to it!! On our 2007 voyage, we were most surprised to see a guitar player in the Sports Bar, whose sounds did not interfere with the pianist in the Champagne and Wine Bar!! Not sure how NCL did this, but it is amazing!! It should be noted that finding one's way around any deck on the Norwegian Gem is exceptionally easy overall. The forward staircase and elevator area is decorated with numerous "fish" pictures ("F" for fish and "F" for forward); midships has Minerals as a theme ("M" for midships and "M" for minerals); the stern elevators and staircases show off "Ships" ("S" for…..you get the idea!!) including wonderful artistic paintings of the Queen Mary and (of course) the United States! Ship's Officers and Staff: Captain Frank Juliussen and Hotel Manager Prem Kainikarra were most gracious hosts throughout our voyage. This was our fourth time to sail with Captain Frank, and he was glad to see us, welcoming us warmly, posing with us for our ritual photograph, and thanking us gratefully for the Norwegian Coffee and herring that we brought for a Christmas treat for him and his fellow Scandanavian officers. For the first time in these four sailings, we did not have the pleasure of a dinner with him, but we certainly understand that he was an exceptionally busy man on this particular sailing, especially because of the weather. Last year, it was almost comical that we kept running into Captain Michael Hilden at every dining venue, and had dinner with him twice, enjoying an additional opportunity to host his sons for a terrific snorkeling adventure at Stirrup Cay. At one point, Captain Michael and I even purposefully hid our eyes from each other as we entered the Orchid Garden for yet another dinner where the Caldwell-Ott and Hilden families unintentionally crossed paths!! Hotel Manager Prem was the Assistant Hotel Manager to the amazing Klaus Lugamier last year, and we loudly applaud his promotion to Hotel Manager in his own right this year. Once again, a dining opportunity with him was not forthcoming, but he was also exceptionally busy with fussy and sea-sick passengers. He very kindly allowed a special visit to the Gem for Derek's birthday in late January last year, and we will always be most grateful to him for permission to come on board for just this one special visit, complete with a special lunch and birthday cake in Cagney's to boot! Chief Engineer Anders appeared to be happy to meet us, and acknowledged our greetings from his good friend Jeff Macklin, who hosted us so generously on our Christmas 2007 sailing, but we saw him only once. Staff Captain Matko from Croatia seemed mystified by the appearance of the Norwegian coffee, and our apologies to him that we knew nothing of Croatian holiday treats to please him, and paid no further attention to us at all. Concierge Irina was extremely pleasant to chat with, but still seemed to be very new at her job, entirely missing the point that she should use the daily breakfasts and lunches in Cagney's with special passengers to double check on arrangements and see to the needs of her charges. She did not make use of the Concierge desk just outside Cagney's at all. This was most glaring evident when our priority disembarkation packets were delivered a day late, and all of the more experienced special passengers like us were confused as to what to do. We went to the Guest Relations desk to enquire about special disembarkation, only to be told to pick out the luggage tags colored for whatever time we wanted to get off the ship. A very nice gesture that is now part of the F2 program for all passengers, but we were annoyed when we had completely filled out Lavender colored tags and even affixed them to our luggage when suddenly yellow (not gold) tags suddenly appeared in our cabin, and Irina came to disturb us during our last dinner in La Cucina to make sure that we understood how to use them! She is a very nice and appealing young lady, but needs to spend at least a day with Concierges Lisa Baker, Claudio Schultze or Humberto Abarca to more thoroughly understand what her role should be. There is no doubt that she has the potential to be as spectacular as her counterparts on other vessels. Captain Frank, Hotel Manager Prem, Staff Captain Matko and Chief Engineer Anders all hosted a Q&A in the Spinnaker Lounge on our last sea day. It was very brave of all of them to show up for this activity, given the stresses of this particular voyage. Most of the comments and questions were surprisingly complimentary, but (as anticipated) several of them were not, especially from one passenger who grumbled loudly about what she perceived as the lack of communication, especially for our missed call at Stirrup Cay and the shortened morning in Freeport. She clearly represented the views of any number of fellow passengers, although not us-we are far too experienced with these sorts of "problems" and far too big fans of NCL and freestyle cruising in general to have any real grumbles at all. Her question was answered very sensibly by Captain Frank and Hotel Manager Prem, who should be thoroughly commended for the way that they responded. She was also advised to write to NCL Corporate with her complaints, and I made sure she understood that she need not address her grumbles to any specific person-NCL seems to magically route the letters and reviews (such as this one) to the right person who invariably responds to all such communications. Disembarkation: Despite the opportunity to get off the ship later than we had planned, we took advantage of the priority disembarkation offered to us, and made our way to the Starbust Theatre at 9:30 on the morning of December 27. Amazing, but we were home and hugging our cats by 10 am!! This was (without any doubt what so ever) the easiest disembarkation we have ever experienced----in all the years of our many cruises since 1993! Our experience in 2007 was similar, but not quite as zippy!! We joined AMB for a delightful dinner at the Cornell Club that evening, and had another great lunch with her at Lex Café the next day before her flight back to Harrisonburg on Monday morning. Bravely, she drove to Alexandria on New Years' morning, and we all had a chance to chat with Mom, who (unfortunately) was not feeling up to par. But, telephone chats on Friday were much better, and Mom was totally thrilled to hear all of the comments about our voyage and the restful delights that we experienced! Given Derek's job situation (working only 2 days a week at present, although interviews for a new job are slowly materializing), we did not book a trip for next Christmas while on board the Gem this year. But, there is no doubt that AMB, Derek and I would adore to spend yet another Christmas cruise at sea, especially on the Norwegian Gem. She is just that-an absolute gem!! PegNDerek Caldwell-Ott www.pegndereksnorkeling.com "Scientists' say intelligent life sprang from the sea. Really intelligent life return to the sea every now and then" |
#2
|
|||
|
|||
Norwegian Gem Review Christmas 2007 and 2008 (LONG)
Thanks for the great review as always Peg. Sorry the weather wasn't any
better... sadly we had the same lousy weather in the Western Caribbean a few weeks earlier for our Viking sailing. We never even made it into the water in Cozumel, it was so cold and windy. And while we tender into Cayman, the ships were advised that the port would be closed the following day due to rough seas... so it seems like it was a bad season at times down in the Caribbean. --Tom "Peg Caldwell-Ott" wrote in message ... Christmas Cruise on Norwegian Gem 2007 AND 2008 Sailing Dates: December 22, 2007 (Cabin Number 8548) December 20, 2008 (Cabin Number 8048) Itinerary: Florida and Bahamas--both years Basis for Comparison: NCL: 13 Voyages Total (including these two) 3 on the Norwegian DAWN 7 on the Norwegian SPIRIT These 2 on the Norwegian GEM 1 for Peg on the M/S Sunward (1972) Celebrity Cruises: 14 Voyages Total Dolphin/Premier Cruises: 6 Voyages Total HAL: 1 Voyage Regal Cruises: 1 Voyage 15 Voyages on Older Ships for Peg traveling with her parents, 1958 to 1978 (including the NCL Sunward voyage). snip |
#3
|
|||
|
|||
Norwegian Gem Review Christmas 2007 and 2008 (LONG)
On Jan 23, 8:49*pm, Peg Caldwell-Ott wrote:
"snorkeling at Stirrup Cay!!!". Just a minor correction. The name of NCL's private island is Great Stirrup Cay not Stirrup Cay. Right next door is Little Stirrup Cay, also known as RCI's CocoCay. Weather the following week off the coast of Florida and the Bahamas was the same as yours until Maasdam approached Grand Turk. Then it turned crummy again when back north and anchored off of Half Moon Cay on the final day a week later. I was surprised that the Captain didn't cancel the port call. Warren |
#4
|
|||
|
|||
Norwegian Gem Review Christmas 2007 and 2008 (LONG)
Peg Caldwell-Ott wrote:
The Ship: (2) The second is her "weird" furnishings, especially those in the Spinnaker Lounge (forward lounge on Deck 13) and those in the Atrium (Deck 7). Once again, those who focused on the "new and different" failed to note that these pieces take up only a small portion of each room, so that chairs shaped like silver bowling pins, bright yellow zig-zags, and dark green curly-cues are located only at the back of the Spinnaker lounge (where they function primarily as conversation pieces-we've never seen anyone ever actually sit on them!!), and those in the Atrium, are interspersed with more comfortable lounge chairs and banquettes. The only art work that is truly glaring, including to us, is the crystal "tree" in the atrium, which looks very much to us like the "Crystalline Entity" of Star Trek: The Next Generation fame! Set in an atrium, that is largely dark blue, with a bumpy purple ceiling (created presumably to resemble a large outcrop of Amethyst-Minerals being the theme of the Midships section of the vessel), and a large Wii wall on the forward side beyond the bar, this is definitely an oddity, but one that we rather appreciate-especially seeing it the second time around in 2008!! On the Pearl there was a glass sculpture by Chihuly in the atrium. Was this what it was? |
#5
|
|||
|
|||
Norwegian Gem Review Christmas 2007 and 2008 (LONG)
Hi, Peg,
Your reviews are always a good read, this time doubly so because of the inclusion of tidbits about last year's cruise! I tend to speed read them to get to the snorkeling report--and after I post this, I'm off to look at your website to see if those new photos are up! What a bummer about the weather. We were in the Western Caribbean the same week--it was a chilly and rough start, but when we woke up Day 2 in Cozumel, everything was "back to normal," and the weather remained sunny and warm through our stops in Georgetown and MoBay. It was a little breezier than usual, but no excursions were cancelled, so snorkeling conditions couldn't have been impacted too much. (Sadly, we didn't snorkel this trip--there was no room in the car for the gear bag after we loaded our party of 5 and luggage!) I was happy to read about the special things NCL did to celebrate the holidays. We were on Carnival, and they did not do as much as NCL did on your cruise (or as NCL, RCI and Princess had done on our past holiday cruises with those lines). Thanks, Peg. Diana Ball Austin, TX |
#6
|
|||
|
|||
Norwegian Gem Review Christmas 2007 and 2008 (LONG)
We would not be surprised if the Norwegian Pearl also featured a weird sculpture in her atrium too--and perhaps by the same artist. Many cruise lines like to patronize a single artist to feature in a particular area, especially on sister ships, which the Pearl and the Gem are--both Jewel Class. Unfortunately, we did not make note of the artist's name for the Gem's "crystalline entity" style tree! However, we were surprsied that the piece really "grew" on us (literally!!) from one sailing to the next, separated by a year!! PegNDerek On Sat, 24 Jan 2009 09:49:29 -0500, Rosalie B. wrote: Peg Caldwell-Ott wrote: The Ship: (2) The second is her "weird" furnishings, especially those in the Spinnaker Lounge (forward lounge on Deck 13) and those in the Atrium (Deck 7). Once again, those who focused on the "new and different" failed to note that these pieces take up only a small portion of each room, so that chairs shaped like silver bowling pins, bright yellow zig-zags, and dark green curly-cues are located only at the back of the Spinnaker lounge (where they function primarily as conversation pieces-we've never seen anyone ever actually sit on them!!), and those in the Atrium, are interspersed with more comfortable lounge chairs and banquettes. The only art work that is truly glaring, including to us, is the crystal "tree" in the atrium, which looks very much to us like the "Crystalline Entity" of Star Trek: The Next Generation fame! Set in an atrium, that is largely dark blue, with a bumpy purple ceiling (created presumably to resemble a large outcrop of Amethyst-Minerals being the theme of the Midships section of the vessel), and a large Wii wall on the forward side beyond the bar, this is definitely an oddity, but one that we rather appreciate-especially seeing it the second time around in 2008!! On the Pearl there was a glass sculpture by Chihuly in the atrium. Was this what it was? |
#7
|
|||
|
|||
Norwegian Gem Review Christmas 2007 and 2008 (LONG)
Thanks for the compliments, Diana! I actually drafted most of a review in 2007, but was so busy with school activites (especially our yearbook, which is one of my jobs) that I never got a chance to finish and post it. I just took the salient parts of the 2007 review and merged them together with the more detailed report I wrote for family and friends in 2008. The paragraphs about the ship itself were mostly written in 2007. Aunt Martha Belle's shoulder problems in 2007 and my (now) 92 year old mother's on-going health issues have been of major concern to all of our family and friends, so I did a more through and detailed review of this year's experiences. I am happy to report that dear AMB's shoulder is much better, but she has slowed down a bit (as we noticed on this year's voyage) and is more cautious about what she does and does not participate in. She is now 77 yoa. Our snorkeling reports for the 2007 trip are indeed on our website www.pegndereksnorkeling.com --don't miss the report on Rainbow Reef off Freeport, which was an amazing trip! We highly recommend it to anyone who enjoys snorkeling, and the addition of a slide on the snorkeling boat was a fantastic treat for the children. We did not post a review of our back-to-back sailings on the Norwegian Spirit this summer (in July), but the snorkeling reports are on the website--especially for Cayo Levantado off the Dominican Republic. Snorkeling was not terrific given the limited area of the reef, but we did get some great Cushion Starfish shots and really enjoyed the beach!! On our 2008 voyage, the only snorkeling we did was at Atholl Reef and we had equipment troubles as described in the review. But we got some wonderful Blue Chromis shots that we will add to the website at some point soon. We also shot a number of Nassau Grouper pictures and our first images of a Cow Fish which I took at the same Atholl Island site this past summer--they also have yet to be added to the website. We are re-organizing our fish pictures into the REEF groups, now that we are both members and fish survey reporters for REEF. That task will be done within the next few weeks. Good friends of ours from school were on the Eurodam for the Christmas week, and had much the same experience with the weather as you did--and Tom too a couple weeks before. Guess that we cannot always be as lucky with the weather as we have been in the past--it does catch up with you! Hopefully we will be able to do a holiday voyage again in 2009, and may the weather gods be more on all of our sides!! VBG Bestest, Peg On Sat, 24 Jan 2009 08:01:39 -0800 (PST), D Ball wrote: Hi, Peg, Your reviews are always a good read, this time doubly so because of the inclusion of tidbits about last year's cruise! I tend to speed read them to get to the snorkeling report--and after I post this, I'm off to look at your website to see if those new photos are up! What a bummer about the weather. We were in the Western Caribbean the same week--it was a chilly and rough start, but when we woke up Day 2 in Cozumel, everything was "back to normal," and the weather remained sunny and warm through our stops in Georgetown and MoBay. It was a little breezier than usual, but no excursions were cancelled, so snorkeling conditions couldn't have been impacted too much. (Sadly, we didn't snorkel this trip--there was no room in the car for the gear bag after we loaded our party of 5 and luggage!) I was happy to read about the special things NCL did to celebrate the holidays. We were on Carnival, and they did not do as much as NCL did on your cruise (or as NCL, RCI and Princess had done on our past holiday cruises with those lines). Thanks, Peg. Diana Ball Austin, TX |
#8
|
|||
|
|||
Norwegian Gem Review Christmas 2007 and 2008 (LONG)
Peg Caldwell-Ott wrote:
We would not be surprised if the Norwegian Pearl also featured a weird sculpture in her atrium too--and perhaps by the same artist. Many cruise lines like to patronize a single artist to feature in a particular area, especially on sister ships, which the Pearl and the Gem are--both Jewel Class. Unfortunately, we did not make note of the artist's name for the Gem's "crystalline entity" style tree! However, we were surprsied that the piece really "grew" on us (literally!!) from one sailing to the next, separated by a year!! PegNDerek I think Jade had one too although I didn't take a picture of it and the Jade used to be one of those Hawaiian ships and maybe he did their atrium ceiling there. This was the sculpture in the Pearl atrium .. http://cache.virtualtourist.com/3829...-Road_Town.jpg I have also been to a Chihuly exhibition in Fairchild Gardens in Miami and found it quite interesting. These are some of his towers http://cache.virtualtourist.com/3277...ral_Gables.jpg http://cache.virtualtourist.com/3277...of_America.jpg http://cache.virtualtourist.com/3277...of_America.jpg http://cache.virtualtourist.com/3375...-Pinecrest.jpg - he's quite a famous artist in glass. This is an exhibition schedule http://www.chihuly.com/schedule.html This is a more whimsical one http://cache.virtualtourist.com/3277...ral_Gables.jpg On Sat, 24 Jan 2009 09:49:29 -0500, Rosalie B. wrote: Peg Caldwell-Ott wrote: The Ship: (2) The second is her "weird" furnishings, especially those in the Spinnaker Lounge (forward lounge on Deck 13) and those in the Atrium (Deck 7). Once again, those who focused on the "new and different" failed to note that these pieces take up only a small portion of each room, so that chairs shaped like silver bowling pins, bright yellow zig-zags, and dark green curly-cues are located only at the back of the Spinnaker lounge (where they function primarily as conversation pieces-we've never seen anyone ever actually sit on them!!), and those in the Atrium, are interspersed with more comfortable lounge chairs and banquettes. The only art work that is truly glaring, including to us, is the crystal "tree" in the atrium, which looks very much to us like the "Crystalline Entity" of Star Trek: The Next Generation fame! Set in an atrium, that is largely dark blue, with a bumpy purple ceiling (created presumably to resemble a large outcrop of Amethyst-Minerals being the theme of the Midships section of the vessel), and a large Wii wall on the forward side beyond the bar, this is definitely an oddity, but one that we rather appreciate-especially seeing it the second time around in 2008!! On the Pearl there was a glass sculpture by Chihuly in the atrium. Was this what it was? |
#9
|
|||
|
|||
Norwegian Gem Review Christmas 2007 and 2008 (LONG)
Thanks for a very extensive review. I have decided to print it out and
read it at leisure whilst soaking in the hot tub at my friends house. Reading long but interesting reports on even a new flat screen monitor can get rough on these 58 yo eyes. (I'm waiting for the day of my eye doctor appointment. I need new glasses). |
#10
|
|||
|
|||
Norwegian Gem Review Christmas 2007 and 2008 (LONG)
Peg,
Love that reference to STNG (Star Trek Next Generation) the Gem's "crystalline entity" style tree! Brian On 1/24/2009 11:41 AM Peg Caldwell-Ott scrawled with a big red tube of lipstick: We would not be surprised if the Norwegian Pearl also featured a weird sculpture in her atrium too--and perhaps by the same artist. Many cruise lines like to patronize a single artist to feature in a particular area, especially on sister ships, which the Pearl and the Gem are--both Jewel Class. Unfortunately, we did not make note of the artist's name for the Gem's "crystalline entity" style tree! However, we were surprsied that the piece really "grew" on us (literally!!) from one sailing to the next, separated by a year!! PegNDerek On Sat, 24 Jan 2009 09:49:29 -0500, Rosalie B. wrote: Peg Caldwell-Ott wrote: The Ship: (2) The second is her "weird" furnishings, especially those in the Spinnaker Lounge (forward lounge on Deck 13) and those in the Atrium (Deck 7). Once again, those who focused on the "new and different" failed to note that these pieces take up only a small portion of each room, so that chairs shaped like silver bowling pins, bright yellow zig-zags, and dark green curly-cues are located only at the back of the Spinnaker lounge (where they function primarily as conversation pieces-we've never seen anyone ever actually sit on them!!), and those in the Atrium, are interspersed with more comfortable lounge chairs and banquettes. The only art work that is truly glaring, including to us, is the crystal "tree" in the atrium, which looks very much to us like the "Crystalline Entity" of Star Trek: The Next Generation fame! Set in an atrium, that is largely dark blue, with a bumpy purple ceiling (created presumably to resemble a large outcrop of Amethyst-Minerals being the theme of the Midships section of the vessel), and a large Wii wall on the forward side beyond the bar, this is definitely an oddity, but one that we rather appreciate-especially seeing it the second time around in 2008!! On the Pearl there was a glass sculpture by Chihuly in the atrium. Was this what it was? |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Review: Carnival Conquest out of Galveston - December 2008 (Long) | D Ball[_2_] | Cruises | 27 | January 22nd, 2009 02:29 PM |
Review: Carnival Conquest out of Galveston - December 2008 (Long) | Susette | Cruises | 0 | January 21st, 2009 03:32 PM |
Review: Carnival Conquest out of Galveston - December 2008 (Long) | Warren[_1_] | Cruises | 0 | January 17th, 2009 12:05 AM |
Norwegian Jewel - Review - 11-Feb-2006 Sailing (LONG) | Greg | Cruises | 6 | March 27th, 2006 08:19 PM |
GGC-2005 Norwegian Spirit Review--Warning- LONG! | Jean O'Boyle | Cruises | 30 | May 3rd, 2005 04:45 AM |