Iceland volcano: Will your travel insurance pay out?

Source: http://www.guardian.co.uk

Mike Bignall

...Why were some passengers put up in hotels while others weren't? The
events of the past week have shown the fault lines between established
airlines and low-cost carriers in the way they treat consumers....

Full Story

http://www.guardian.co.uk/money/2010...urance-pay-out

On Sun, 25 Apr 2010 08:35:12 +0100,
wrote:

..Why were some passengers put up in hotels while others weren't? The
events of the past week have shown the fault lines between established
airlines and low-cost carriers in the way they treat consumers....

HSBC say they will pay out.
--
Mike
Flying a couple London/New York just once equals
a whole years driving in a medium car in carbon terms.

"Mike" wrote in message
...
On Sun, 25 Apr 2010 08:35:12 +0100,
wrote:

..Why were some passengers put up in hotels while others weren't? The
events of the past week have shown the fault lines between established
airlines and low-cost carriers in the way they treat consumers....

HSBC say they will pay out.

HSBC say they will pay out what (and why)?

tim

On Mon, 26 Apr 2010 11:01:01 +0100, "tim...."
wrote:

..Why were some passengers put up in hotels while others weren't? The
events of the past week have shown the fault lines between established
airlines and low-cost carriers in the way they treat consumers....

HSBC say they will pay out.

HSBC say they will pay out what (and why)?

out of goodwill, they says it's act of god but they will meet annual
policy holders losses, I'm afraid I didn't read it all as I do not
have a claim.
--
Mike
Flying a couple London/New York just once equals
a whole years driving in a medium car in carbon terms.

"Mike" wrote in message
...
On Mon, 26 Apr 2010 11:01:01 +0100, "tim...."
wrote:

..Why were some passengers put up in hotels while others weren't? The
events of the past week have shown the fault lines between established
airlines and low-cost carriers in the way they treat consumers....

HSBC say they will pay out.

HSBC say they will pay out what (and why)?

out of goodwill, they says it's act of god but they will meet annual
policy holders losses, I'm afraid I didn't read it all as I do not
have a claim.

Oh you mean to people with their travel insurance. I thought that perhaps
you were talking about their credit cards (under S75)

tim

On Mon, 26 Apr 2010 11:12:10 +0100, "tim...."
wrote:

Oh you mean to people with their travel insurance. I thought that perhaps
you were talking about their credit cards (under S75)

Ahhhh, sorry, should have made that clearer!
--
Mike
Flying a couple London/New York just once equals
a whole years driving in a medium car in carbon terms.

On Mon, 26 Apr 2010 09:26:36 +0100, "Mike"
wrote:

..Why were some passengers put up in hotels while others weren't? The
events of the past week have shown the fault lines between established
airlines and low-cost carriers in the way they treat consumers....

HSBC say they will pay out.

And budget airlines Mike?

On Mon, 26 Apr 2010 17:34:19 +0100,
wrote:

HSBC say they will pay out.

And budget airlines Mike?

they don't usually!
--
Mike
Flying a couple London/New York just once equals
a whole years driving in a medium car in carbon terms.

wrote:
On Mon, 26 Apr 2010 09:26:36 +0100, "Mike"
wrote:

..Why were some passengers put up in hotels while others weren't? The
events of the past week have shown the fault lines between established
airlines and low-cost carriers in the way they treat consumers....

HSBC say they will pay out.

And budget airlines Mike?

There are two different situations. One is where a passenger has booked
a flight with the airline. In the case of force majeure such as a
natural disaster like the volcano, the passenger is entitled to a refund
or free rebooking, but not much else. The rules are covered by European
legislation:
http://ec.europa.eu/transport/passengers/air/air_en.htm

If the flight is taking place as part of a package tour, then the
passenger has a contract with the tour operator, not the airline. It
then all depends what is in the small print in the contract with the
tour operator.
However, the tour operator can simply cancel the contract, citing force
majeure.

On Tue, 27 Apr 2010 18:15:25 +0200, Tom P wrote:


However, the tour operator can simply cancel the contract, citing force
majeure.

A lose, lose, situation for the pax?