Orbitz lost ticket & won't reissue

I purchased round trip tickets last March 20th. I went through Orbitz and was
only offered the paper ticket option. They were to be here by now but weren't
so I called Orbitz. I was informed Orbitz had mailed them, and could not
reissue or remail and so I need to repurchased these round trip, coast to coast
tickets.

They want me to send the old tickets back and THEN they will mail me new
ones....duh.

Does anyone have a suggestion on how to get Orbitz to remail these tickets?

I did speak with a Delta customer service rep (Airline the flights were made
on) and they seemed to think I could just take in paper itinery and be reissued
at the time of boarding??? But I don't feel comfortable waiting until the very
last minute.

Donna