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Air NZ crew heads home alone after LA suicide
Air NZ crew heads home alone after LA suicide
25.02.2004 By LOUISA CLEAVE Thirteen Air New Zealand cabin crew members were flown home from the United States without their passengers after witnessing a suicide on their way to work. Passengers booked on flight NZ3 from Los Angeles to Auckland on Sunday were put on other Air New Zealand flights after the incident, said Ed Sims, general manager international airline. The crew was in a minibus on the way to LAX when a person jumped off an overbridge and landed on their vehicle. The person then fell on the highway into the path of traffic. Mr Sims said the crew went to assist but the person was dead and they were "faced with a horrific scene". The highway was closed while emergency services removed the body and the crew assisted before continuing to LAX, he said. The pilots had travelled separately to the airport. Air New Zealand said it was notified "within minutes" of the incident and a chief medical officer liaised with the crew, their in-flight service director and the airport manager. Some staff were visibly shaken, said Mr Sims. "Although some of them said they were okay to undertake their shift on NZ3, it was possible delayed shock might set in. Therefore, the airline was not prepared to put their wellbeing and customer service delivery and safety at risk." The decision was made to fly the Boeing 747-400 back to Auckland with only the 13 crew and in-flight service director on board. An airline spokesman said the cost of flying the aircraft home without passengers would have been "up to $50,000". Mr Sims said the passengers due to fly on NZ3 would have experienced delays of up to four hours. http://www.nzherald.co.nz/storydispl...ection=general |
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