British Airways, "No Show" Rip off. Demand a refund of the tax.

My recent incident with British Airways is outrages and I'm sure it
must be criminal.

I couldn't make the flight on a non-refundable ticket from Miami to
London . $696
I was a "No Show", and expected to loose the money.

When discussing my options with B.A. I was informed that my only other
choice was a full fare ticket, $1,400.
Never once was I informed that I was entitled to a refund on the tax
portion of the un-used ticket.

It wasn't until I researched that I discovered that I was entitled to
a refund on the tax portion of the unused ticket, $327 and had to
fight my way through their system to claim it.
Minus the outrages $20 service fee of course, and the fact that I will
have to wait six weeks for it to be processed.

My complaint is that I think this is a deliberate policy by B.A, not
to inform the public that they are entitled to this refund. If I
hadn't have researched I wouldn't have known.
I think this is deliberately deceitful, underhanded and defiantly not
honest trading. If it's in the small print I still haven't found it.

It should be printed on the ticket and clearly stated as is their "non
refundable" policy, or even automatically refunded without having to
ask.

Exactly how much money is being stolen by B.A. from un-informed
travelers?
As an observation, "It's my money", not B.A.s, they are merely acting
as tax collectors and have no right to keep it.

It would be interesting to see on their accounting how this money is
justified and itemized seeing as they pay the taxes on an actual
"passengers traveled" and not "passengers booked" basis.

If you are a "NO SHOW" demand a refund of the tax portion of your
ticket.

Full details of the booking available if you would like them.

On Nov 11, 10:37 pm, "Capt. Del" wrote:
My recent incident with British Airways is outrages and I'm sure it
must be criminal.

I couldn't make the flight on a non-refundable ticket from Miami to
London . $696
I was a "No Show", and expected to loose the money.

When discussing my options with B.A. I was informed that my only other
choice was a full fare ticket, $1,400.
Never once was I informed that I was entitled to a refund on the tax
portion of the un-used ticket.

It wasn't until I researched that I discovered that I was entitled to
a refund on the tax portion of the unused ticket, $327 and had to
fight my way through their system to claim it.
Minus the outrages $20 service fee of course, and the fact that I will
have to wait six weeks for it to be processed.

My complaint is that I think this is a deliberate policy by B.A, not
to inform the public that they are entitled to this refund. If I
hadn't have researched I wouldn't have known.
I think this is deliberately deceitful, underhanded and defiantly not
honest trading. If it's in the small print I still haven't found it.

It should be printed on the ticket and clearly stated as is their "non
refundable" policy, or even automatically refunded without having to
ask.

Exactly how much money is being stolen by B.A. from un-informed
travelers?
As an observation, "It's my money", not B.A.s, they are merely acting
as tax collectors and have no right to keep it.

It would be interesting to see on their accounting how this money is
justified and itemized seeing as they pay the taxes on an actual
"passengers traveled" and not "passengers booked" basis.

If you are a "NO SHOW" demand a refund of the tax portion of your
ticket.

Full details of the booking available if you would like them.

Tonight a U.S. tv news network has a piece about BA flying some empty
planes betweeen the UK and the US, because of crew shortage
situations.

The airline simultaneously is claiming increasing fuel expense forces
it to increase its fares.

Should BA be embarrassed, fined, condemned, and perhaps the absurdity
of the tres cher wasted fuel just be sloughed-off by everybody as a
business decision catch 22?

My answer to the semi terrific rhetorical question: Yes, all of the
above.

If other airlines sometimes do similar ****e, then I can't be too
shocked.

The current water shortage in the atlanta area brings to mind the
following true incident:

A few years ago a new house was being built next to my house, and the
contractor or sub contractor apparently broke a live main water pipe,
which--I swear--flowed water into both yards, zillions of gallons of
fresh water for a couple of days, until i called the secretary of the
county boss (title?) to beg/complain, aftrer calls to the seemingly
unconcerned county water department by others were apparently ignored.

If anyone is angered by both of the above, join the club.

I suppose nearly everybody reading this has at some time observed
equal or worse wastes of fuel and water.

On 13 Nov, 04:23, Robert Cohen wrote:
On Nov 11, 10:37 pm, "Capt. Del" wrote:





My recent incident with British Airways is outrages and I'm sure it
must be criminal.

I couldn't make the flight on a non-refundable ticket from Miami to
London . $696
I was a "No Show", and expected to loose the money.

When discussing my options with B.A. I was informed that my only other
choice was a full fare ticket, $1,400.
Never once was I informed that I was entitled to a refund on the tax
portion of the un-used ticket.

It wasn't until I researched that I discovered that I was entitled to
a refund on the tax portion of the unused ticket, $327 and had to
fight my way through their system to claim it.
Minus the outrages $20 service fee of course, and the fact that I will
have to wait six weeks for it to be processed.

My complaint is that I think this is a deliberate policy by B.A, not
to inform the public that they are entitled to this refund. If I
hadn't have researched I wouldn't have known.
I think this is deliberately deceitful, underhanded and defiantly not
honest trading. If it's in the small print I still haven't found it.

It should be printed on the ticket and clearly stated as is their "non
refundable" policy, or even automatically refunded without having to
ask.

Exactly how much money is being stolen by B.A. from un-informed
travelers?
As an observation, "It's my money", not B.A.s, they are merely acting
as tax collectors and have no right to keep it.

It would be interesting to see on their accounting how this money is
justified and itemized seeing as they pay the taxes on an actual
"passengers traveled" and not "passengers booked" basis.

If you are a "NO SHOW" demand a refund of the tax portion of your
ticket.

Full details of the booking available if you would like them.

Tonight a U.S. tv news network has a piece about BA flying some empty
planes betweeen the UK and the US, because of crew shortage
situations.

The airline simultaneously is claiming increasing fuel expense forces
it to increase its fares.

Should BA be embarrassed,

They are well beyond that. They are disconnected to the point of
autism.