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Vodafone SIM cards



 
 
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  #11  
Old March 11th, 2009, 10:07 PM posted to rec.travel.europe
Runge14[_2_]
external usenet poster
 
Posts: 171
Default Vodafone SIM cards

No one cares
no one laughs
no one even chuckles.
Duh.

"Martin" a écrit dans le message de
...
On Wed, 11 Mar 2009 14:54:25 +0100, "Tim C." wrote:

On Wed, 11 Mar 2009 13:41:12 +0100, Martin wrote in post :
:

On Wed, 11 Mar 2009 12:55:35 +0100, "Tim C." wrote:

On Wed, 11 Mar 2009 12:48:20 +0100, Martin wrote in post :
om :

with great difficulty, on Vodafone's website.

which vodafone site? .com, .de, .co.uk. ....?

almost certainly )

It was the site offering a Vodafone CALL HOME prepaid SIM card that you
can use
almost anywhere in the world and be charged at the local rate/minute.
That's why
I said the conditions applied everywhere.
http://www.vodafone.nl/english/prepa...=14182_exp_ldb

I AM NOT RECOMMENDING THIS CARD!!!!


Afaict that product isn't offered in Germany: although you can top it up
there of course. So I suspect conditions my well be different for the
"equivalent German product" ie CallYa.

http://www.vodafone.de/privat/callya.html
CallYa is only 5 cents a minute!

I am only guessing as I still can't
find any info on cancelling the cards on the .de site.


I couldn't find the T&C on the German site

They're as bad as
RyanAir at information dissemination.


I'm thinking of complaining to the Dutch Telecoms watchdog OPTA, if I can
find
out how to do it )
--

Martin


  #12  
Old March 12th, 2009, 03:27 PM posted to rec.travel.europe
Tom P[_4_]
external usenet poster
 
Posts: 225
Default Vodafone SIM cards

Tim C. wrote:
On Wed, 11 Mar 2009 08:26:38 +0100, Wolfgang Schwanke wrote in post :
:

Martin wrote in
:

Vodafone expires after 6 months. Pocketing the credit is theft IMO.

I think it varies among countries because different regulations apply.
According to a court ruling some time ago in Germany, they may not
pocket the credit, but they may still expire the SIM if there is no
activity for some amount of time.


How does that work? Does the credit just evaporate? Or can the customer
reclaim it when they reactivate/buy a new card?


Googling around, there appear to be several references to a series of
high court decisions going back to 2006 ruling that pocketing the
prepaid credit is in breach of German law, and T&C clauses to the
opposite effect are invalid.

In the case of Vodafone, the customer should send his CallYa SIMcard
together with a letter of notice and his bank account number to service
centre.
Reference: http://preview.tinyurl.com/bhlsw5

T.


  #13  
Old March 12th, 2009, 03:37 PM posted to rec.travel.europe
Tim C.[_5_]
external usenet poster
 
Posts: 920
Default Vodafone SIM cards

On Thu, 12 Mar 2009 15:27:13 +0100, Tom P wrote in post :
:

Tim C. wrote:
On Wed, 11 Mar 2009 08:26:38 +0100, Wolfgang Schwanke wrote in post :
:

Martin wrote in
:

Vodafone expires after 6 months. Pocketing the credit is theft IMO.
I think it varies among countries because different regulations apply.
According to a court ruling some time ago in Germany, they may not
pocket the credit, but they may still expire the SIM if there is no
activity for some amount of time.


How does that work? Does the credit just evaporate? Or can the customer
reclaim it when they reactivate/buy a new card?


Googling around, there appear to be several references to a series of
high court decisions going back to 2006 ruling that pocketing the
prepaid credit is in breach of German law, and T&C clauses to the
opposite effect are invalid.

In the case of Vodafone, the customer should send his CallYa SIMcard
together with a letter of notice and his bank account number to service
centre.
Reference: http://preview.tinyurl.com/bhlsw5

T.


Make it awkward, so no-one does it. Nice trick

--
Tim C.
  #14  
Old March 12th, 2009, 07:17 PM posted to rec.travel.europe
Tom P[_4_]
external usenet poster
 
Posts: 225
Default Vodafone SIM cards

Martin wrote:
On Thu, 12 Mar 2009 15:37:30 +0100, "Tim C." wrote:

On Thu, 12 Mar 2009 15:27:13 +0100, Tom P wrote in post :
:

Tim C. wrote:
On Wed, 11 Mar 2009 08:26:38 +0100, Wolfgang Schwanke wrote in post :
:

Martin wrote in
:

Vodafone expires after 6 months. Pocketing the credit is theft IMO.
I think it varies among countries because different regulations apply.
According to a court ruling some time ago in Germany, they may not
pocket the credit, but they may still expire the SIM if there is no
activity for some amount of time.
How does that work? Does the credit just evaporate? Or can the customer
reclaim it when they reactivate/buy a new card?
Googling around, there appear to be several references to a series of
high court decisions going back to 2006 ruling that pocketing the
prepaid credit is in breach of German law, and T&C clauses to the
opposite effect are invalid.

In the case of Vodafone, the customer should send his CallYa SIMcard
together with a letter of notice and his bank account number to service
centre.
Reference: http://preview.tinyurl.com/bhlsw5

T.

Make it awkward, so no-one does it. Nice trick


Vodafone pockets evidence and you never hear any more from them?

Maybe Vodafone needs a good hard slap from the EU. Maybe they should money into
customer service and forget about subsidising F1 racing.

What right have they to terminate a SIM card that you have paid for, without
compensation, and which still has credit on it?


I guess you should send the SIMcard and the notice letter as registered
mail, and insure it. If Vodafone claims they never got it, firstly you
can trace the mail and secondly you claim on the insurance.

T.




  #15  
Old March 13th, 2009, 10:48 PM posted to rec.travel.europe
Runge14[_2_]
external usenet poster
 
Posts: 171
Default Vodafone SIM cards : martin tries the Guinness for the longest useless OT thread


"Martin" a écrit dans le message de
...
On Wed, 11 Mar 2009 08:26:38 +0100, Wolfgang Schwanke
wrote:

Martin wrote in
m:

Vodafone expires after 6 months. Pocketing the credit is theft IMO.


I think it varies among countries because different regulations apply.
According to a court ruling some time ago in Germany, they may not
pocket the credit, but they may still expire the SIM if there is no
activity for some amount of time.


Vodafone changes terms and conditions retroactively. When I bought the
first
Vodafone SIM cards there was no condition that the cards had to be kept
active.
Some other SIM cards do not expire. We have a Virgin SIM card that wasn't
used
for more than 2 years and it is still active. We mislaid the phone that it
was
in and found it recently. O2 SIM cards haven't expired so far either.
--

Martin


 




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