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#11
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luggage Safety?
It is possible that this could happen but we have never been on a cruise
that had "hundreds of kids" so I guess that we are lucky that we have never lost a bag. -- DG in Cherry Hill, NJ "JLP20" wrote in message ... Has anybody had them stolen or just things missing from them ? A few years back there was a thread about a cruise that had hundreds of kids running the halls the entire trip. It was stated that the last night, many bags were thrown overboard for "fun". I all have wondered at how easy it would be for anyone with a balconey to do this type of theft. Snag a couple of bags within 30 feet of your door. After midnight, simply toss the bag and contents over the rail. In my own mind I discounted the scenario, who would be stupid enough to pack valuable items in the luggage rather than carry them off. "Anything that doesn't kill you,,,,,,,just hurts a hell of a lot" JLP20 |
#12
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luggage Safety?
Howie,
I know that you and Eileen spread the wealth when it comes to your cruise choices and that we have been exclusive to HAL since 1996, but even though we traveled as a group in 1996 and 1997, and with Heidi from 1999 on, we have never had a problem with HAL Customer Service. They bent over backwards to provide hearing aids in 1999. They have never failed to give us the dining room table that we have chosen well ahead of time. They have met us when we boarded to assist us in finding the assigned area onboard where Heidi relieves herself. They provided Danni with a gluten free menu last year when we needed it, and allowed her to see the next day's menu the preceding night so she could choose. I am sorry if you had a problem, but never did. -- DG in Cherry Hill, NJ "Howie" wrote in message ... What a bummer! I know I sound like a broken record on rtc, but HAL is the worst when it comes to real customer service [read as dealing with serious customer problems]. Howie |
#13
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luggage Safety?
Dick, those are not problems but rather special needs. Howie's
referring to things like cabins with no functioning air conditioner. Try and get help with THAT kind of thing from HAL! Eileen Dick Goldhaber wrote: Howie, I know that you and Eileen spread the wealth when it comes to your cruise choices and that we have been exclusive to HAL since 1996, but even though we traveled as a group in 1996 and 1997, and with Heidi from 1999 on, we have never had a problem with HAL Customer Service. They bent over backwards to provide hearing aids in 1999. They have never failed to give us the dining room table that we have chosen well ahead of time. They have met us when we boarded to assist us in finding the assigned area onboard where Heidi relieves herself. They provided Danni with a gluten free menu last year when we needed it, and allowed her to see the next day's menu the preceding night so she could choose. I am sorry if you had a problem, but never did. -- DG in Cherry Hill, NJ "Howie" wrote in message ... What a bummer! I know I sound like a broken record on rtc, but HAL is the worst when it comes to real customer service [read as dealing with serious customer problems]. Howie |
#14
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luggage Safety?
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#15
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luggage Safety?
We just came back from a west Caribbean cruise by Carnival Victory, we never
carried our own luggage and never had / heard any problem ( loss or damage), The only problem is sometimes you will have to wait couple of hours to get your luggage. I was very happy with it. "Asya Kamsky" wrote in message ... In article , C L wrote: We are going (hopefully) on a cruise for our 20th anniversary next year and are booking it soon.Since our 1st cruise back in 2000 something has been on my mind and wonder if anybody in this NG has ever had a problem with putting your luggage outside your room the night before debarkation.How safe are the bags?Has anybody had them stolen or just things missing from them ? In 2001, on our only Holland America cruise (Zaandam) our three bags were stolen from the hallway even though they weren't matched, and they were put there at separate times throughout the evening. The cruiseline refused to take any responsibility even though it seemed very likely an inside job, imo, so we had to take up the claim with our homeowners. But a lot of stuff wasn't easily replacable not because it was valuable per se, but because it's hard to find new "favorite" things, clothes, shoes, etc. Never had problems before or since, but we carry always carried our stuff off since then except twice when it wasn't practical as there were more bags than us (two week cruise). -- Asya Kamsky |
#16
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luggage Safety?
Well, maybe it's just the luck of the draw that we've had problems with
HAL's customer service when there's been a problem. The Veendam was our first HAL ship, if I remember correctly. Oh, I loved that ship and that special HAL pampering thing! Eileen RTCReferee wrote: On our Veendam cruise last summer, there were some intermittent problems with toilets not flushing, apparently. Twice HAL employees came to the door and asked if we were having problems. I started to answer "no," but then checked and sure enough, our toilet wouldn't flush. We hadn't just used it, but I certainly appreciated that they stopped by and alerted us to the situation. The toilets were fine within 5-10 minutes of their notice each time. They were being pro-active, and I thought that was cool, though it would be nice if the toilets were all functioning well in the first place. By the way, according to my calendar, the Veendam should have just emerged from drydock five days ago, with a new Neptune Lounge and Pinnacle Grill. |
#17
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luggage Safety?
Eileen Garland wrote:
The Veendam was our first HAL ship, if I remember correctly. Oh, I loved that ship and that special HAL pampering thing! Our first HAL cruise was on the Noordam and we loved that ship, all the nooks and crannies and turnaround staircases. If she were to sail close to home before leaving the fleet, we'd cruise on her one last time, but I'm not so sure I want to fly to Europe for the opportunity, even though the prices aren't bad and some of the itineraries are very good. Has anyone here been on the Noordam lately or planning to go this summer? |
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