Should I e-mail the cruise line in praise of my waiter?

The waiter on my last cruise was particularly good. He
seemed to understand my preferences in food. I followed
his recommendations of what to order and was always
pleased with his selections. Will it benefit him if I
e-mail RCI praising him?

The best most immediate praise you can give any employee is in your
comment card. I think a hand written letter would carry a little more
weight then an e-mail in securing his future and growth with the line.
Just becaue you took the extra time to go the extra mile. You could
include your e-mail address so they know you took the extra time. Just
my opinion.

"RICK DAVIS" wrote in message
...
The best most immediate praise you can give any employee is in your
comment card. I think a hand written letter would carry a little more
weight then an e-mail in securing his future and growth with the line.
Just becaue you took the extra time to go the extra mile. You could
include your e-mail address so they know you took the extra time. Just
my opinion.


Not sure about a hand written letter in today's world. I know at work I
check e-mail constantly. But sometimes don't check my snail mail more than
once a week or so (because nothing ever comes except free trade magazines).
I'm thinking a hand written letter could easily go unread.

--Tom

Tom K wrote:
"RICK DAVIS" wrote in message
...
The best most immediate praise you can give any employee is in your
comment card. I think a hand written letter would carry a little more
weight then an e-mail in securing his future and growth with the line.
Just becaue you took the extra time to go the extra mile. You could
include your e-mail address so they know you took the extra time. Just
my opinion.


Not sure about a hand written letter in today's world. I know at work I
check e-mail constantly. But sometimes don't check my snail mail more than
once a week or so (because nothing ever comes except free trade magazines).
I'm thinking a hand written letter could easily go unread.

Tom, I hate to disagree with you, but I think a letter would mean more
then an email. When we wrote a letter to Pricess about our Beam problem,
we also included praise for many other things about the cruise. Our
comments were passed on to the appropriate departments. I don't know if
the same would of been done if we had sent an email instead.

sue

On Apr 7, 11:09 am, "Tom K" wrote:
Not sure about a hand written letter in today's world. I know at work I
check e-mail constantly. But sometimes don't check my snail mail more than
once a week or so (because nothing ever comes except free trade magazines).
I'm thinking a hand written letter could easily go unread.

--Tom

Tom, I see your point. I just think in todays world e-mail is
very easy. Taking
the time to hand write a company (especially to give praise) means you
took
the time to care and show intrest. Thats why I suggested including
the e-mail
address to show it could have been done that way. Does a hand written
letter
carry any more weight than an e-mail? Not sure. It was just a
suggestion.
I don't disagree that your method would be wrong. I do know for a
fact that hand
written letter are copied and shared with the employees on the ship.
Just the same
as comment cards are. Its a huge bonus for any employee to be
mentioned by
name in any positive letter.

Rick

"Odysseus" wrote in message
m...
The waiter on my last cruise was particularly good. He
seemed to understand my preferences in food. I followed
his recommendations of what to order and was always
pleased with his selections. Will it benefit him if I
e-mail RCI praising him?


Praise sent in any form would be helpful to him

Sue and Kevin Mullen wrote:


Tom K wrote:

"RICK DAVIS" wrote in message
...

The best most immediate praise you can give any employee is in your
comment card. I think a hand written letter would carry a little more
weight then an e-mail in securing his future and growth with the line.
Just becaue you took the extra time to go the extra mile. You could
include your e-mail address so they know you took the extra time. Just
my opinion.


Not sure about a hand written letter in today's world. I know at work
I check e-mail constantly. But sometimes don't check my snail mail
more than once a week or so (because nothing ever comes except free
trade magazines). I'm thinking a hand written letter could easily go
unread.


Tom, I hate to disagree with you, but I think a letter would mean more
then an email. When we wrote a letter to Pricess about our Beam problem,
we also included praise for many other things about the cruise. Our
comments were passed on to the appropriate departments. I don't know if
the same would of been done if we had sent an email instead.

sue

It seems very simple to me, send both.
Mary