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#11
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Sue Alitalia for my lost bags?
On Apr 16, 6:55*pm, wrote:
Hi guys, Alitalia lost one of my bags four months ago while traveling from Boston to Cairo. I filed a claim when it was lost. I have been trying to contact them for the last four months but they never answer their phones. The only response I got back was by email saying that they will settle my claim after 100 days from the day my bag was lost. Now it's 120 days, and I received nothing. The bag is worth more than 1000 dollars. Also I have travel insurance but they are refusing to give me anything until Alitalia settles the claim. I decided to go to the small claim court in Boston, but I need to list the defendant's name, what should I write? Thanks Try checking with the State of Mass to see if they have a "process agent" on file for them. If that doesn't work than check with the airport authority to see who legally represents them at Logan. Also who sold you the ticket? If they're local than you might be able to sue them. And don't expect to receive full compensation. The airlines liability for lost luggage is set by treaty and is calculated in some cases by weight rather than value. Also, airline tariffs allow them to exclude many article. |
#12
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Sue Alitalia for my lost bags?
On Apr 17, 11:20*am, PeterL wrote:
On Apr 16, 3:55*pm, wrote: Hi guys, Alitalia lost one of my bags four months ago while traveling from Boston to Cairo. I filed a claim when it was lost. I have been trying to contact them for the last four months but they never answer their phones. The only response I got back was by email saying that they will settle my claim after 100 days from the day my bag was lost. Now it's 120 days, and I received nothing. The bag is worth more than 1000 dollars. Also I have travel insurance but they are refusing to give me anything until Alitalia settles the claim. I decided to go to the small claim court in Boston, but I need to list the defendant's name, what should I write? Thanks Try one of those consumer problem solvers. *Maybe your newspaper has one. *Check one of those travel magazines. BTW you are not going to get anywhere near $1,000 for one loss bag. What kind of bag is it and why is it that expensive? *Maybe that's why it go stolen. *Check your ticket to see the limits they put on loss bags.- Hide quoted text - - Show quoted text - I published an article in the consumers affairs. And filed many complaints. The bag had a lot of new clothing for my kids, gifts for the family in Cairo and our camcorder. Everything was brand new except the camcorder was like two years old but rarely used. I bought travel insurance before the trip but they are refusing to pay anything until the airlines give me any kind of settlement. They lost our bag, and they have insurance that covers their a??es, why are they pushing me to drop my rights?! |
#13
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Sue Alitalia for my lost bags?
On Apr 17, 4:55*pm, traveler wrote:
On Apr 16, 6:55*pm, wrote: Hi guys, Alitalia lost one of my bags four months ago while traveling from Boston to Cairo. I filed a claim when it was lost. I have been trying to contact them for the last four months but they never answer their phones. The only response I got back was by email saying that they will settle my claim after 100 days from the day my bag was lost. Now it's 120 days, and I received nothing. The bag is worth more than 1000 dollars. Also I have travel insurance but they are refusing to give me anything until Alitalia settles the claim. I decided to go to the small claim court in Boston, but I need to list the defendant's name, what should I write? Thanks Try checking with the State of Mass to see if they have a "process agent" on file for them. *If that doesn't work than check with the airport authority to see who legally represents them at Logan. *Also who sold you the ticket? *If they're local than you might be able to sue them. *And don't expect to receive full compensation. *The airlines liability for lost luggage is set by treaty and is calculated in some cases by weight rather than value. *Also, airline tariffs allow them to exclude many article.- Hide quoted text - - Show quoted text - Can you explain what you mean by "process agent"? Alitalia has an office in Logan airport. |
#14
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Sue Alitalia for my lost bags?
On Apr 17, 6:35*pm, wkhedr wrote:
On Apr 17, 4:55*pm, traveler wrote: On Apr 16, 6:55*pm, wrote: Hi guys, Alitalia lost one of my bags four months ago while traveling from Boston to Cairo. I filed a claim when it was lost. I have been trying to contact them for the last four months but they never answer their phones. The only response I got back was by email saying that they will settle my claim after 100 days from the day my bag was lost. Now it's 120 days, and I received nothing. The bag is worth more than 1000 dollars. Also I have travel insurance but they are refusing to give me anything until Alitalia settles the claim. I decided to go to the small claim court in Boston, but I need to list the defendant's name, what should I write? Thanks Try checking with the State of Mass to see if they have a "process agent" on file for them. *If that doesn't work than check with the airport authority to see who legally represents them at Logan. *Also who sold you the ticket? *If they're local than you might be able to sue them. *And don't expect to receive full compensation. *The airlines liability for lost luggage is set by treaty and is calculated in some cases by weight rather than value. *Also, airline tariffs allow them to exclude many article.- Hide quoted text - - Show quoted text - Can you explain what you mean by "process agent"? Alitalia has an office in Logan airport.- Hide quoted text - - Show quoted text - Out of State corporations are usually required to register with the State before conducting business. They have to name a person within the State who can receive legal process. That's the person that you send the papers to. |
#15
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Sue Alitalia for my lost bags?
On Fri, 17 Apr 2009 15:35:03 -0700 (PDT), wkhedr
wrote: Can you explain what you mean by "process agent"? Alitalia has an office in Logan airport. The registered agent for service of legal process, should be publicly listed with your Secretary of State. |
#16
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Sue Alitalia for my lost bags?
Side comment: I have just returned from a four flight sequence of
Alitalia(2 over, 2 back), but all I suffered were the latest "schedule" of my life. I had heard stories. I checked NOTHING 8-) -- Mary Loomer Oliver (aka Erilar) You can't reason with someone whose first line of argument is that reason doesn't count. --Isaac Asimov Erilar's Cave Annex: http://www.chibardun.net/~erilarlo* |
#17
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Sue Alitalia for my lost bags?
On Apr 17, 11:20*am, PeterL wrote:
On Apr 16, 3:55*pm, wrote: Hi guys, Alitalialost one of my bags four months ago while traveling from Boston to Cairo. I filed a claim when it was lost. I have been trying to contact them for the last four months but they never answer their phones. The only response I got back was by email saying that they will settle my claim after 100 days from the day my bag was lost. Now it's 120 days, and I received nothing. The bag is worth more than 1000 dollars. Also I have travel insurance but they are refusing to give me anything untilAlitaliasettles the claim. I decided to go to the small claim court in Boston, but I need to list the defendant's name, what should I write? Thanks Try one of those consumer problem solvers. *Maybe your newspaper has one. *Check one of those travel magazines. BTW you are not going to get anywhere near $1,000 for one loss bag. What kind of bag is it and why is it that expensive? *Maybe that's why it go stolen. *Check your ticket to see the limits they put on loss bags.- Hide quoted text - - Show quoted text - Just an update about my case. I went to the small claim court and a hearing was decided this month. Alitalia sent me a check for more than my claim one week before the hearing. |
#18
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Sue Alitalia for my lost bags?
Yawn
"wkhedr" a écrit dans le message de ... On Apr 17, 11:20 am, PeterL wrote: On Apr 16, 3:55 pm, wrote: Hi guys, Alitalialost one of my bags four months ago while traveling from Boston to Cairo. I filed a claim when it was lost. I have been trying to contact them for the last four months but they never answer their phones. The only response I got back was by email saying that they will settle my claim after 100 days from the day my bag was lost. Now it's 120 days, and I received nothing. The bag is worth more than 1000 dollars. Also I have travel insurance but they are refusing to give me anything untilAlitaliasettles the claim. I decided to go to the small claim court in Boston, but I need to list the defendant's name, what should I write? Thanks Try one of those consumer problem solvers. Maybe your newspaper has one. Check one of those travel magazines. BTW you are not going to get anywhere near $1,000 for one loss bag. What kind of bag is it and why is it that expensive? Maybe that's why it go stolen. Check your ticket to see the limits they put on loss bags.- Hide quoted text - - Show quoted text - Just an update about my case. I went to the small claim court and a hearing was decided this month. Alitalia sent me a check for more than my claim one week before the hearing. |
#19
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Sue Alitalia for my lost bags?
Runge16 wrote;
Yawn What part of rec.*TRAVEL*.europe have you *always* failed to understand??? And Runge you are *definitely* in the Top 10 posters who have ruined this NG over the years! OP Thanks for the update and I'm glad everything worked out for you. I've heard the horror stories over the years about dealing with Alitalia over lost luggage, so your tip about (US) Small Claims Court will be helpful to others in a google search. Regards, Walter |
#20
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Sue Alitalia for my lost bags?
Hullo poetic thing !
rec.travel.air is there for that sort of stuff, but I suppose you enjoy all the great OT stuff our little bald posters never fail to post here... Thank you for your appreciation and hope you find your paradise which is definitely not around here ! "Poetic Justice" a écrit dans le message de ... Runge16 wrote; Yawn What part of rec.*TRAVEL*.europe have you *always* failed to understand??? And Runge you are *definitely* in the Top 10 posters who have ruined this NG over the years! OP Thanks for the update and I'm glad everything worked out for you. I've heard the horror stories over the years about dealing with Alitalia over lost luggage, so your tip about (US) Small Claims Court will be helpful to others in a google search. Regards, Walter |
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