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#31
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Great Celebrity customer service
On Apr 4, 1:27*am, peter wrote:
You still haven't explained why your wonderful TA - who will be out of business within three years - *didn't get the lousy $100 OBC for you and why you had to spend time on the call. My TA *is* wonderful, and with every booking, he saves me time and money, provides exemplary service and tells a good joke. As stated in my original post, I didn't call them--they called me. I simply took the opportunity to express negative feedback over the onboard future cruise booking operation. The customer service rep handled it then and there...eliminating the need for me or my TA to call them. |
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