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#31
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Questions Regarding Norwegian & Carnival's Tipping Policies
I have traveled quite a bit in my 78 years.Mostly by air, hotels,
etc,but we managed to take about a dozen cruises in between.Mostly Celebrity or Royal Caribbean.I refuse on principal to have a gratuity put on my bill anyplace.be it a restaurant, a hotel or a cruise ship.That idea defeats the whole purpose of a tip in the first place.It no longer is a voluntary recognition of superior service,but it simply increases the cost of whatever commodity is involved.Indeed, some institutions submit that in addition to the automatic add-on, additional recognition will be apprciated. Indeed!.Unless we take a stand with cruise ships doing this, it is only a matter of time before everyone who provides any type of service will join in and we will find this charge included in all hotels,restaurants, barbershops,taxis,bars, nightclubs, you name it.I say stop it at its source.... |
#32
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Questions Regarding Norwegian & Carnival's Tipping Policies
In 21 completed cruises I altered my tip (cabin steward) once. When we
boarded our cabin was filthy. The filth included countertops not wiped down from previous cruise, dirt, sand & dust on the shelves (it looked like weeks worth of dust), clothes left under the bed, condoms left behind in the nightstand, bathroom - well lets just say it wasn't clean. Including towels replaced as new with obvious B O stench. We called the Pursers desk to complain they sent the Cabin Steward and his boss and we showed them everything. I asked that the cabin be fully cleaned right down to changing the sheets on the beds. As I had my doubts that was even done. During the week it didn't improve much. This was the cruise I decided to carry Lysol Wipes on every cruise. Even after speaking to the cabin steward twice (I gave him a couple of chances) I gave him the tip his service deserved. I will say It wasn't the recommended amount. I had the pursers desk adjust it. This is where they wanted to know why I was adjusting it. I told them. Then I told the head purser. They adjusted it. |
#33
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Questions Regarding Norwegian & Carnival's Tipping Policies
"Tom K" wrote:
"Rosalie B." wrote in message .. . I don't see what is dishonest. They don't have automatic tips. The default is paying tips with cash. As a convenience to many who wanted to put the tips on their account rather than pay tips with cash they have an optional opt-in method to do that. If you have the tips put on your account you can still give and additional amount over that in cash in the envelopes. And many do that. The reciprocal of being honest about the tips is not to be dishonest, but to be confusing. I think RCI's method is a kluge between the old style tipping with cash at the end of the cruise and the service charge type of tipping. I think that makes it unnecessarily complicated. It's not complicated at all. You can either tip in cash, or if you find it more convenient, you can put it on your on-board-account to be paid by credit card later. This eliminates the need to worry about that extra cash all week. Now... what's so complicated about that? I just don't like the whole envelope thing that they do in lieu of cash, and see no reason for it. If you give cash, you get the envelope and give cash. If you pay by credit card, why do you need to have an envelope and vouchers and the whole bit? --Tom |
#34
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Questions Regarding Norwegian & Carnival's Tipping Policies
Charles wrote:
In article , Rosalie B. wrote: The reciprocal of being honest about the tips is not to be dishonest, but to be confusing. I think RCI's method is a kluge between the old style tipping with cash at the end of the cruise and the service charge type of tipping. I think that makes it unnecessarily complicated. It is not complicated. And it is not a kludge. It was added as an option beyond the traditional cash in envelopes method for customers who asked for a way to put the charges on their account instead of paying cash. It is a convenience for customers and it is optional. And yes, you can give extra over the recommended amount, but you can't adjust the tips downward unless you give all cash. I don't see a problem with that. They came up with a simple way that is not complicated to accommodate the request of some customers for a non cash option. It is a way to do it without lines at the pursers desk and having complicated book keeping. In twenty-eight cruises I have never had a reason to tip less than the suggested amounts. Not once. But if you feel like you need that option then tip with cash. I have never tipped less than the suggested amount either (even when service hasn't been that good), and have sometimes given more. Although of course I have less cruises than you do. But the time that you have to decide whether you want to tip with a credit card is fairly early in the cruise. Do you know by then if you are going to tip less in cash, and if you bring cash for tips, expecting to tip less than the recommended amount, aren't you being somewhat negative about the service that you expect? It just seems to be that it would be better for the workers if people were automatically charged for the tips, and if they wanted to tip less that the pax should have to jump through some significant hoops in order to do that including justifying what they were doing. |
#36
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Questions Regarding Norwegian & Carnival's Tipping Policies
In article ,
Rosalie B. wrote: I just don't like the whole envelope thing that they do in lieu of cash, and see no reason for it. If you give cash, you get the envelope and give cash. If you pay by credit card, why do you need to have an envelope and vouchers and the whole bit? There is still the feedback loop to the person and also a chance to talk to them and thank them. I think giving them the voucher is just to reinforce the fact that the money is tied directly to their actions. If they get the money in one fell swoop, then I think there is a good chance that you loose the cause and effect and some of the reasons to do a good job. |
#37
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Questions Regarding Norwegian & Carnival's Tipping Policies
"Kurt Ullman" wrote There is still the feedback loop to the person and also a chance to talk to them and thank them. If we receive good service from someone, we try to get them a gift to show our appreciation. We had a great cabin steward and we found out that she smokes Marlboro Lights so while on St. Martin, we bought her a carton. It cost $11 and was well appreciated. -- George Leppla http://www.CruiseMaster.com May 12, 2008 - 5 nt New Orleans http://www.cruisemaster.com/fantasy.htm October 26, 2008 Sleazy 5 http://www.cruisemaster.com/sleazy5.htm Feb. 8, 2009 Solstice Valentine http://www.cruisemaster.com/solstice.htm |
#38
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Questions Regarding Norwegian & Carnival's Tipping Policies
George, We also found out that liquor and wine can be taken by the crew
for their personal use. On several trips we found out that our cabin stewards drank so we gave them liquor to have. They said that would cut down on their expenses in the crew bar and it was just nice to have access to a drink in their cabin. |
#39
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Questions Regarding Norwegian & Carnival's Tipping Policies
In article ,
"George Leppla" wrote: "Kurt Ullman" wrote There is still the feedback loop to the person and also a chance to talk to them and thank them. If we receive good service from someone, we try to get them a gift to show our appreciation. We had a great cabin steward and we found out that she smokes Marlboro Lights so while on St. Martin, we bought her a carton. It cost $11 and was well appreciated. Cool and thoughtful. But thevast majority of the feedback is still in the tip. I also think that the voucher is a good way to do it. BTW: I have never got around to asking, but which is easier for the person: The voucher or changing all that money into something that can be wired or sent home? How much does the cruiseline do in this regard? |
#40
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Questions Regarding Norwegian & Carnival's Tipping Policies
"RICK DAVIS" wrote George, We also found out that liquor and wine can be taken by the crew for their personal use. On a Carnival cruise we stopped in Belize and our cabin steward was from there. He wasn't going ashore but he told us his favorite beer was "Belican" so we brought him back a 6-pack. No problem getting it through security. -- George Leppla http://www.CruiseMaster.com May 12, 2008 - 5 nt New Orleans http://www.cruisemaster.com/fantasy.htm October 26, 2008 Sleazy 5 http://www.cruisemaster.com/sleazy5.htm Feb. 8, 2009 Solstice Valentine http://www.cruisemaster.com/solstice.htm |
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