Continental, the airline without a heart

"John Kulp" wrote in message
...

Because, they weren't OBLIGATED to do it, that's why. Anyone is free
to give away anything they want whenever they want if they want. But
they certainly aren't obligated to do it, that's for sure.

Nobody said anything about being obligated. The writer's words and their
tone showed that she expected a kindness or consideration and was
disappointed. Nothing more.

On Tue, 18 Nov 2008 21:36:40 -0500, "Sancho Panza"
wrote:


"John Kulp" wrote in message
...

Because, they weren't OBLIGATED to do it, that's why. Anyone is free
to give away anything they want whenever they want if they want. But
they certainly aren't obligated to do it, that's for sure.

Nobody said anything about being obligated. The writer's words and their
tone showed that she expected a kindness or consideration and was
disappointed. Nothing more.



Baloney. She was very clear about expecting a free upgrade to
business class pure and simple and is defaming a company because she
didn't get it. She's just trying to use her husband's condition and
being in business class as a means to obfuscate her real intention.
Did you not notice that she said nothing about ranting against the
insurance company who was the one that actually forked over the money
for the ticket? Did you not notice that she said nothing about paying
for the upgrade herself? Nothing. Nada. She wanted a free lunch
pure and simple, didn't get, and decided to defame the company that
wouldn't grant her charity. Tell me, if you are in the hospital using
insurance and your policy pays for a semi-private room instead of a
private one, if you're going to rant at anyone, do you rant at the
hospital who gives those to paying clients or the insurance company
that won't pay for it?

On Nov 19, 3:36*am, "Sancho Panza" wrote:
"John Kulp" wrote in message

...

Because, they weren't OBLIGATED to do it, that's why. *Anyone is free
to give away anything they want whenever they want if they want. *But
they certainly aren't obligated to do it, that's for sure.

Nobody said anything about being obligated. The writer's words and their
tone showed that she expected a kindness or consideration and was
disappointed. Nothing more.

Quite. This discussion has made the 'business reason' for treating
people in a civilised way perfectly clear. Nutters who think that
being decent to people is 'socialist' and thus have some sort of
peculiar view of business as occupying a non-human realm are best kept
to working in the military or prison service - and they are a bit of a
menace there.

Businesses that survive, survive on the trust and loyalty of their
customers. To some extent they can ignore this and try to run on a
price/performance basis only, but they only last as long as there are
new suckers. Giving a service is more than just offering X for price Y
and neither more nor less - as any genuine business person will tell
you. You'll find that even pile-em-high and sell-em-cheap retailers
actually do offer a service, even if it is poor compared to a higher
end operation - if they don't, even they don't last, because they can
be undercut by a retailer that is just as cheap, but nicer.

I, as a result of this story, would certainly choose another airline
if on a route where this airline operated and had an alternative
choice - as, I'm sure, would many others who heard the story. It might
be irrational of me, but that doesn't mean that the airline wouldn't
lose the business.

On Tue, 18 Nov 2008 19:13:44 -0800 (PST), Peter Brooks
wrote:

On Nov 19, 3:36=A0am, "Sancho Panza" wrote:
"John Kulp" wrote in message

...

Because, they weren't OBLIGATED to do it, that's why. =A0Anyone is free
to give away anything they want whenever they want if they want. =A0But
they certainly aren't obligated to do it, that's for sure.

Nobody said anything about being obligated. The writer's words and their
tone showed that she expected a kindness or consideration and was
disappointed. Nothing more.

Quite. This discussion has made the 'business reason' for treating
people in a civilised way perfectly clear. Nutters who think that
being decent to people is 'socialist' and thus have some sort of
peculiar view of business as occupying a non-human realm are best kept
to working in the military or prison service - and they are a bit of a
menace there.

Tell you what ace, go give her your money for an upgrade you twit.
Was she decent to the FAs, haranging them through the trip? And while
your at it trying to impose your screwball mores on every else at
their expense, find out a. why the insurance company wouldn't pay for
it though she didn't rant about that, b. why she didn't pay herself,
the cheapskate and c. any law anywhere that requires any business to
give their services and products away you crackpot.


Businesses that survive, survive on the trust and loyalty of their
customers. To some extent they can ignore this and try to run on a
price/performance basis only, but they only last as long as there are
new suckers. Giving a service is more than just offering X for price Y
and neither more nor less - as any genuine business person will tell
you. You'll find that even pile-em-high and sell-em-cheap retailers
actually do offer a service, even if it is poor compared to a higher
end operation - if they don't, even they don't last, because they can
be undercut by a retailer that is just as cheap, but nicer.

What a bunch of socialist bull****. None of them survive by giving
their services or products away to everyone coming along with some sob
story that idiots like you want them to do. And you're so dumb to
think anyone should follow your crackpot views. If that were the
case, there would be laws requiring it wouldn't there? For which
there are exactly none, because sane people realize you go bankrupt,
treat your paying passengers unfairly, get FAs fired and all the rest
your screwball views would do.


I, as a result of this story, would certainly choose another airline
if on a route where this airline operated and had an alternative
choice - as, I'm sure, would many others who heard the story. It might
be irrational of me, but that doesn't mean that the airline wouldn't
lose the business.



You moron. Airlines and other businesses have long since learned that
they don't lose customers by not giving them freebies. Not giving
some screwball with a sob story who has no compunction in getting
others fired to fulfill her screwball desires deserves exactly what
she got--which was nothing. Nevermind that you have no idea whether
any of the prattle she posted is in any way accurate. You're too
stupid to even question why she didn't rant at the insurance company
that wouldn't pay for business class for her in this little tale of
hers. It doesn't bother your miniscule brain that she is defaming a
company here which has no obligation whatsoever to give her anything
free. But you certainly are stupid enough to buy her nonsense hook,
line and sinker aren't. Naive twit.

On Nov 19, 5:40*am, (John Kulp) wrote:
On Tue, 18 Nov 2008 19:13:44 -0800 (PST), Peter Brooks


You moron.

Mmm, some rather perceptive projection, methinks.

*Airlines and other businesses have long since learned that
they don't lose customers by not giving them freebies.

I wonder why you're both so misanthropic and so very cross - maybe you
were a Pan Am supporter. I'm sure they followed your ethos. Doing
well, aren't they.

It could, of course, be something else, piles perhaps? You're not a
bus or taxi driver are you?

John Kulp wrote:

Baloney. She was very clear about expecting a free upgrade to
business class pure and simple and is defaming a company because she
didn't get it. She's just trying to use her husband's condition and
being in business class as a means to obfuscate her real intention.
Did you not notice that she said nothing about ranting against the
insurance company who was the one that actually forked over the money
for the ticket? Did you not notice that she said nothing about paying
for the upgrade herself? Nothing. Nada. She wanted a free lunch
pure and simple, didn't get, and decided to defame the company that
wouldn't grant her charity. Tell me, if you are in the hospital using
insurance and your policy pays for a semi-private room instead of a
private one, if you're going to rant at anyone, do you rant at the
hospital who gives those to paying clients or the insurance company
that won't pay for it?

I think the "baloney" is coming from you. What part of they wouldn't
permit me to visit him in the first class cabin didn't you get. At no
time did I ever ask for a free upgrade. I just wanted to sit near my
husband in the empty seat that was in the cabin.

How about you take Continental to task for telling my husband to remove
his oxygen and visit me in the tourist cabin because I was not, under
any circumstances, medical (to help him with his insulin pump) or other
wise permitted into the first class cabin.

If you find this practice to be humane, then it's because you suffer
from the same lack of humanity as Continental.

I really feel sorry for people like you who have nothing to inject into
a conversation other than your own evil-minded opinions. I think you
might want to consider getting a real life.

PLONK
--
Janet Wilder
Bad spelling. Bad punctuation
Good Friends. Good Life

On Tue, 18 Nov 2008 22:10:25 -0800 (PST), Peter Brooks
wrote:

On Nov 19, 5:40=A0am, (John Kulp) wrote:
On Tue, 18 Nov 2008 19:13:44 -0800 (PST), Peter Brooks


You moron.

Mmm, some rather perceptive projection, methinks.

Enough to know that companies don't give away their products and
services because dimwits like you think they should. Have your's do
that and see how long you're flying in any class.


=A0Airlines and other businesses have long since learned that
they don't lose customers by not giving them freebies.

I wonder why you're both so misanthropic and so very cross - maybe you
were a Pan Am supporter. I'm sure they followed your ethos. Doing
well, aren't they.

I'm not some mindless twit like you that hate airlines no matter who
they are, what their quality is, etc. etc. because you are so screwed
up in some morals you want to impose on everyone else. You or this
crackpot could care less that she wasn't entitled to anything she
wanted, didn't give a hoot that the FAs would have been fired has they
done what she wanted, was too cheap to PAY for what she wanted or
anything else. Rest assured that airlines or any other businesses
aren't going to pay any attention at all to your mindless blathering.


It could, of course, be something else, piles perhaps? You're not a
bus or taxi driver are you?

Yes, it's something else you idiot. I'm not in the camp of morons
like you and her that think they're entitled to free products and
services because they want them and are too cheap to pay for them.

On Wed, 19 Nov 2008 07:13:24 -0600, Janet Wilder
wrote:

John Kulp wrote:

Baloney. She was very clear about expecting a free upgrade to
business class pure and simple and is defaming a company because she
didn't get it. She's just trying to use her husband's condition and
being in business class as a means to obfuscate her real intention.
Did you not notice that she said nothing about ranting against the
insurance company who was the one that actually forked over the money
for the ticket? Did you not notice that she said nothing about paying
for the upgrade herself? Nothing. Nada. She wanted a free lunch
pure and simple, didn't get, and decided to defame the company that
wouldn't grant her charity. Tell me, if you are in the hospital using
insurance and your policy pays for a semi-private room instead of a
private one, if you're going to rant at anyone, do you rant at the
hospital who gives those to paying clients or the insurance company
that won't pay for it?

I think the "baloney" is coming from you. What part of they wouldn't
permit me to visit him in the first class cabin didn't you get. At no
time did I ever ask for a free upgrade. I just wanted to sit near my
husband in the empty seat that was in the cabin.

What do you think that is you mindless twit. You don't get into a
premiium cabin unless you PAY for it. Part of what those that pay for
it are paying for is to keep people just like you out of their space.
Nevermind that the FAs would have been fired for allowing you to. You
only care about your own selfish, cheap wants.


How about you take Continental to task for telling my husband to remove
his oxygen and visit me in the tourist cabin because I was not, under
any circumstances, medical (to help him with his insulin pump) or other
wise permitted into the first class cabin.

Let's start with I don't believe one word of this blather. Oxygen
containers on planes are completely portable and you can take them
anywhere. That's how they got on planes in the first place. I have
seen plenty of them on planes, including ones that people bring on
themselves. This is a load of crap. And if he had a nurse with him,
she would certainly have known how to handle an insulin pump, as does
the patient himself. And nevermind that you made no allegations about
insulin causing any problems, which you certainly would have ranted
about if you thought you could. Too bad they could have verified that
crap isn't it? This is just your fiction trying to justify your
selfish, cheap actions.


If you find this practice to be humane, then it's because you suffer
from the same lack of humanity as Continental.

It's a pack of lies, is what it is. FAs are given medical training in
the first instance and if something dire is really going on, they
divert the plane so the passenger can get the medical care they need.
And I hate to tell you, but I was on a flight on CO to Copenhagen from
Newark a couple of weeks ago in BusinessFirst (guess what I PAID for
it). A passenger in economy did get ill and they moved him up to an
empty BusinessFirst seat and gave him oxygen from--guess what--a
portable oxygen tank which he took off the plane with him when we
landed in Copenhagen. CO had called ahead and Danish medical
personnel got on the plane to check him and take him to a hospital
before we got off. That's how they really handle medical situations
you twit, not the fictional nonsense you posted trying to make them
look bad.


I really feel sorry for people like you who have nothing to inject into
a conversation other than your own evil-minded opinions. I think you
might want to consider getting a real life.

And you can try apologizing to the FAs you tried to get fired and to
CO for defaming him with you selfish, cheap crap too, you lying
crackpot. Right after you write to the insurance company and rant at
them for not paying for your cheap ass to go into business on
completely phoney pretenses.


PLONK
--
Janet Wilder
Bad spelling. Bad punctuation
Good Friends. Good Life

On Nov 19, 6:28*pm, (John Kulp) wrote:
On Tue, 18 Nov 2008 22:10:25 -0800 (PST), Peter Brooks

Rest assured that airlines or any other businesses
aren't going to pay any attention at all to your mindless blathering.

I do bow to your superior knowledge of how mindless blathering is
received - you are quite clearly an expert!

I'm surprised you don't have piles, though, you might need to see a
quack. If there is no obvious organic cause ( psoriatic arthropathy
perhaps?) for your state then you might have borderline personality
disorder or even early onset Alzheimer's disease. There's no cause for
alarm, but, as a bit of friendly advice, have a check up and mention
your irritability and misanthropy.

On Wed, 19 Nov 2008 10:38:33 -0800 (PST), Peter Brooks
wrote:

On Nov 19, 6:28=A0pm, (John Kulp) wrote:
On Tue, 18 Nov 2008 22:10:25 -0800 (PST), Peter Brooks

Rest assured that airlines or any other businesses
aren't going to pay any attention at all to your mindless blathering.

I do bow to your superior knowledge of how mindless blathering is
received - you are quite clearly an expert!

I'm surprised you don't have piles, though, you might need to see a
quack. If there is no obvious organic cause ( psoriatic arthropathy
perhaps?) for your state then you might have borderline personality
disorder or even early onset Alzheimer's disease. There's no cause for
alarm, but, as a bit of friendly advice, have a check up and mention
your irritability and misanthropy.

This is exactly the kind of mindless blathering I was talking about.
Having been shown to be a complete fool trying to justify some selfish
idiot's lust for a free lunch she was too cheap to pay for and totally
willing to have airline staff getting fired if they had complied, all
while knowing nothing at all about how airlines function he is reduced
to a fixation on my ass where he is desperately trying to plant his
head.