Too advanced for comfort?

United Airlines have decided to pull the plug on the multi-million
dollar advanced baggage handling system in DIA. It was the very same
system that was partially responsible for the hold-up of the airport's
opening date.

According to the AW&ST, UA pointed their fingers at the software
problems.

Does anyone know the name(s) of the company or companies who developed
and implemented this so-called advanced baggage handling system?

wrote:
United Airlines have decided to pull the plug on the multi-million
dollar advanced baggage handling system in DIA. It was the very same
system that was partially responsible for the hold-up of the airport's
opening date.

According to the AW&ST, UA pointed their fingers at the software
problems.

Does anyone know the name(s) of the company or companies who developed
and implemented this so-called advanced baggage handling system?


This is why so much IT work is being outsourced to India, American
programmers just can't get the job done. And I'll guarantee that this
buggy software causing the problems was developed here in the U.S.

Super_Duper wrote:

This is why so much IT work is being outsourced to India, American
programmers just can't get the job done. And I'll guarantee that this
buggy software causing the problems was developed here in the U.S.

The primary reason so much work is being outsourced to India is price,
not quality. Have you seen reports that software created in India is
better than in the US? The reports I have seen are generally related to
the price of Indian vs American engineers..

Does anyone know the name(s) of the
company or companies who developed
and implemented this so-called advanced
baggage handling system?

BAE Automated Systems.

Tim.

In article . net, Super_Duper writes:
wrote:
United Airlines have decided to pull the plug on the multi-million
dollar advanced baggage handling system in DIA. It was the very same
system that was partially responsible for the hold-up of the airport's
opening date.

According to the AW&ST, UA pointed their fingers at the software
problems.

Does anyone know the name(s) of the company or companies who developed
and implemented this so-called advanced baggage handling system?


This is why so much IT work is being outsourced to India, American
programmers just can't get the job done. And I'll guarantee that this
buggy software causing the problems was developed here in the U.S.

Speaking as a long-time programmer/analyst, this isn't the cause of the
problem. There are shelves of books on the market that explain all the factors
that cause IT projects to run over budget, over schedule and just plain fail.
A few that I've personally run into a

* bad estimates of exactly how long a task will take - analyst, not programmer
* requirements keep changing - indecisive customers and project managers who
can't say no
* internal politics - seriously there are often people within an organization
that do anything they can to sabotage a project and try not to get caught doing
it

Getting back on topic, you need to google the DIA baggage system to
find and read the "autopsies" that were published analyzing why the baggage
system was a failure, before you spout off. There were hardware issues that
also impacted the project, which have nothing to do with programmers - along
with many of the other standard software causes.

Sharon

"Lurker at Large" wrote in message

Getting back on topic, you need to google the DIA baggage system to
find and read the "autopsies" that were published analyzing why the
baggage
system was a failure, before you spout off. There were hardware issues
that
also impacted the project, which have nothing to do with programmers -
along
with many of the other standard software causes.

I'm sure Mr Troll knew this.

Just how hard can the software for a baggage handling system be
to write?
What's it got to do, get the info from the tag, look up in a database
what gate that flight is on and set the route at the next junction.

It's trivial. The mechanicals: reading the tag from any one of a million
orientations - presumably it has to be read at every fork, and making
sure that bags don't get stuck on conveyors (whatever) plus the human
part of keeping the flight database correct when gates are changed
are a thousand times harder.

tim

To

Nomen Nescio wrote in


Not to mention the fact that Indian workers are not allowed to spend
their workdays on the Internet trolling newsgroups on company time and
harassing other posters and preying on children and running illegal
green card scams like some American employees.

Idiot.

http://groups-beta.google.com/group/...sg/5a5a6acaf4a
70129



Actually, there's probably a small group of American employees who may fit
in this category. But most American programmers are professional, creative,
and of high quality.

Indian programmers are cheap, relatively. It's more like "you get what you
pay for". For instant, a bank in the US farmed out some important coding to
India. Months later, the bank had to rehired the American they had laid off
to fix the bugs created by the Indian programmers, resulting in a much
higher cost than the stupid bank had planned for!

For the cost of living in India, the programmers are enjoying the up-scale
living while their American counterparts are defaulting their mortgage and
cutting meals on their families. All thanks to the greed *******s like
Earthlink and Bank of America. It's the American corporations that screw
their own people. I am not sure what it really means when the American
companies fly the American flags on the front lawn of their headquarters
while "outsourcing" the much needed jobs leaving the American people out in
the cold. What worse is the very family that have lost their jobs because
of the corporate greed also lost their kids in the battles in Iraq.

Perhaps the worst terrorists are the American corporations - not whatever
bin Forgotten figure these corporations dreamed up to keep the American
people under control, with the help of their servants George idiot Bush and
Dickhead Cheney.

Back on topic, the problem with DIA baggage handling system mainly due poor
design and again, greed - not software problem!

RR Indian programmers are cheap, relatively. It's more like "you get what
RR you pay for". For instant, a bank in the US farmed out some important
RR coding to India. Months later, the bank had to rehired the American
RR they had laid off to fix the bugs created by the Indian programmers,
RR resulting in a much higher cost than the stupid bank had planned for!

I think that today's outsourcing fashion is really nothing but usual
corruption and opportunity to commit fraud until cought. Here's a real
example of how it works.

I know a guy who works for Allstate. His department has launched a "pilot"
project of outsourcing to India. Here's what it looks like:

3 Indian programmers are working in India.
2 other Indian programmers are working here in US, as an "interface".

Obviously, Allstate hired them not directly, but through consulting company.
They pay $30/hour for 3 programmers in India, and $40/hour for two others.

Obviously, this "team" creates not much except total crap (with some
predictable "help" from the locals, 'cause after all nobody wants to lose
the job should the pilot project succeeded). The job of our guy is to
actually rewrite the crap. Initially, he was supposed to be laid off (like
several others), but in the last moment Allstate retained him as a
consultant (previously, he had a permanent position).

It's easy to see who really gets the money. Not Allstate, obviously, and not
even their shareholders.

I'm pretty sure this fraud more or less correctly reflects the outsourcing
business in all companies. Plus-minus. After all, I think by this time
almost everyone at least once had a pleasure to talk to outsourced tech
support person, or customer support person, who is hardly capable (or, more
likely, hardly allowed) to say anything beyond "we apologize for the
inconvenience this issue might have caused to you". In most cases,
outsourcing "support" is total abuse. Could outsourced programming (or
anything else, for that matter) be much different? can outcourced
production, i.e. Chinese-made junk, be compared to the decent products that
were made in USA and Europe 1-2 decades ago? It's pretty much the same
balance.



regards