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#1
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The problem with airlines!!
I know with the subject this could go anywhere, but just need to
vent. I have a flight home from TX to UT in about a month. My plans have changed so I wanted to try and make it home a few days earlier. Well, called united and sure we can change your flight for only $100 plus the difference in the fare. I told them they were crazy and after yelling for a bit they were able to bring it down from $180 to $150. Just a note I could by a one way fare for just a little over $200 on their website. So at this point not saving me a whole lot of money. So I asked them if I could call a few hrs ahead of time of the flight I am interested in and if they have seats available let me switch to that one and pay them like $50. Now they were able to get more money out of me + they now have my seat available to sell at full price which will probably be ridiculous because it will only be a few days away. I even said that I would try and do it on a flight that had at least 10 to make sure they had room for any last second travelers. There reply was, the only option we have is the $100 plus the fare difference. It just doesn't make sense to me. Those seats are going to be empty anyways. It makes more sense to me to fill them and try and sell my seat and hey if they don't sell my seat they aren't out anything because I already paid for it or they made $50 becasue of the change fee or whatever they call it. Just a note. Delta is the same way except if you want to change a flight sameday the do us a favor and only charge $50 whereas I believe United wasn't going to charge. I am not for sure on that because my flight is the first one out so it wasn't even an option. Sorry this is so long but it is no wonder the airlines are claiming bankruptcy. They try and weasel every last cent out of us and have NO desire to help out their customers. With that said i will NEVER fly on United again. Last note, as I was reading on united they are going to be changing the check in baggage policy. They are only going to allow 1 check in bag uness you are one of their special members. If you want to add on a second they arre going to charge $25. Just another way they are trying to get us for everything we are worth. |
#3
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The problem with airlines!!
On Mar 26, 6:40*pm, James Robinson wrote:
wrote: Sorry this is so long but it is no wonder the airlines are claiming bankruptcy. *They try and weasel every last cent out of us and have NO desire to help out their customers. *With that said i will NEVER fly on United again. Guess what: *In spite of your suspicions that airlines are gouging you, they really aren't making much of a profit. *They also want to lock you in, and they don't want you jumping from one airline to another at the last minute. *United is no worse than the other legacy carriers. If you want more flexibility in changing tickets, fly Southwest. I understand they are not making a whole lot, so it seems like the solution I mention above would work in their favor. I pay them $50 to change my ticket to fly out the day that I want (calling only a few hrs before the flight leaves to make sure they have an available seat). Not losing money there, in fact they are making $50 on me plus the can sell the seat on my original flight. Seems like a win, win to me. Thanks for the advice on Southwest, I will certainly look in to that. |
#4
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The problem with airlines!!
On Mar 26, 6:51*pm, (John Kulp) wrote:
A typical rant of an uniformed passenger. *Basically, he obviously bought a cheap advanced fare subject to the very conditions he is now moaning about. *If he didn't want that, he could have bought an restricted fare. *He didn't want to do that so he bought the cheapo one and wants it treated like a higher price restricted one. *That's all that's going on here. I may not know everything about the airlines I do know that a refundable economy ticket for my itinerary was only $1100. I could by three of the economy tickets I purchased for that amazing price. All I am saying is that sometimes plans change don't try to take every last cent I have to make a change. Please tell me what is wrong with my solution. A one way ticket for my flight home is currently at $217. You add that to the $50 I pay them to change my ticket they just made $267 that would not normally have made. That scenario is considering that my flight home is full. Which right now the flight I want has a lot more seats available then my flight home. So I ask you how is the airline losing in this situation. Even if they don't sell my seat they just made $50 more than they otherwise would have. I also should state that I don't have to be home early, so I don't have to leave early. Last point with the above scenario, they will still make their money off of people who want a confirmed seat. So I appreciate the post from you, the informed passenger. |
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The problem with airlines!!
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#6
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The problem with airlines!!
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#7
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The problem with airlines!!
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#8
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The problem with airlines!!
And if they allowed people to do that, why would anyone buy an unrestricted ticket at the higher price? That is a good point. But I really wonder how many people buy the unrestricted tickets anyway. |
#9
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The problem with airlines!!
You just described the bargain you made if I read this post right. Airlines sell discount non-refundable, non -changeable tickets to fill a certain quota of seats. *They have these restrictions. *You liked that price so you took it with the conditions that UA explained to you when you tried to change it. *You can see them before you buy the ticket. *The problem with your solution is you want to get out of the bargain you made when you bought the ticket at the price you did. Stick with it and you will still have it. *Don't and you pay the penalties you outlined. *What do you expect? *A free lunch. *When you buy something at a discount---particularly a deep discount--it almost always comes with conditions like these. *What's the mystery?- Hide quoted text - I am not sure where you are getting deeply discounted ticket. It is not like I got my ticket at priceline or hotwire I purchased it from united. I understand your point that I purchased the ticket non refundable etc. However, when I called to change the best they could offer (at first) was a whopping $30 discount from what I could purchase a one-way ticket on their website. At the end they finally agreed to a $50 or $60 discount. So, my problem is that they will be able to sell my ticket and if they sold it as a one way ticket they would make $370 because I wanted to change the day I go home. I really don't think they need to make $370 for a one way ticket. That is all I am saying. If you are jumping for joy if you wanted to change part of your flight and the airline is going to charge another $150 so they can make a total of $370 off of your change, then be my guest. I think it is a ripoff and chose not to do it. I guess it is a good think I don't have to. Unfortunately that is who they take advantage of, is the people that don't have a choice. And if I would have paid the $150 more the least they could do is give me a free lunch |
#10
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The problem with airlines!!
On Wed, 26 Mar 2008 19:08:53 -0700 (PDT), wrote:
And if they allowed people to do that, why would anyone buy an unrestricted ticket at the higher price? That is a good point. But I really wonder how many people buy the unrestricted tickets anyway. Those that want to be able to change them at any time. |
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