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#31
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Ryanair ripoff
Martin wrote:
On Thu, 22 Jan 2009 13:17:28 +0100, Tom P wrote: Bartc wrote: "Tom P" wrote in message ... After booking a flight for 3 adults for a total of 201.60¤, the email confirmation arrived: PAYMENT DETAILS ********59.94 EUR Total Fare *******141.66 EUR Taxes, Fees & Charges ********30.00 EUR Passenger Fee: CC *******231.60 EUR Total Paid 30 Euros Passenger fee? For using a credit card? Is this still legal? I count on a Ryanair return trip from UK to Europe costing £50 (or £75 if checking baggage), plus whatever the 'fare' is. Then you don't get so many surprises. (This includes a credit card fee of £8 (£4 per leg). Probably this is also charged per passenger, which is a bit of a swindle as it is after all a single transaction, and a debit card fee would not be that much. But that's how Ryanair work) Quite my point. I fail to see how they they can apply a cc charge per passenger on a single cc transaction. They rely on you not going to court, but that doesn't stop you from complaining to the EU. On what basis would you complain? -- (*) of the royal duchy of city south and deansgate www.davidhorne.net (email address on website) "The fact is that when I compose I never think of and never have thought of meeting the listener." -George Perle |
#32
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Ryanair ripoff
On Thu, 22 Jan 2009 13:20:52 +0100, Martin wrote in post :
: On Thu, 22 Jan 2009 13:17:28 +0100, Tom P wrote: Bartc wrote: "Tom P" wrote in message ... After booking a flight for 3 adults for a total of 201.60¤, the email confirmation arrived: PAYMENT DETAILS ********59.94 EUR Total Fare *******141.66 EUR Taxes, Fees & Charges ********30.00 EUR Passenger Fee: CC *******231.60 EUR Total Paid 30 Euros Passenger fee? For using a credit card? Is this still legal? I count on a Ryanair return trip from UK to Europe costing £50 (or £75 if checking baggage), plus whatever the 'fare' is. Then you don't get so many surprises. (This includes a credit card fee of £8 (£4 per leg). Probably this is also charged per passenger, which is a bit of a swindle as it is after all a single transaction, and a debit card fee would not be that much. But that's how Ryanair work) Quite my point. I fail to see how they they can apply a cc charge per passenger on a single cc transaction. They rely on you not going to court, but that doesn't stop you from complaining to the EU. I'm pretty sure it used to be a per-card charge. I'll try and remember to check if I have the confirmation email at home still. -- Tim C. |
#33
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Ryanair ripoff
Tim C. wrote:
On Thu, 22 Jan 2009 13:20:52 +0100, Martin wrote in post : : On Thu, 22 Jan 2009 13:17:28 +0100, Tom P wrote: Bartc wrote: "Tom P" wrote in message ... After booking a flight for 3 adults for a total of 201.60¤, the email confirmation arrived: PAYMENT DETAILS ********59.94 EUR Total Fare *******141.66 EUR Taxes, Fees & Charges ********30.00 EUR Passenger Fee: CC *******231.60 EUR Total Paid 30 Euros Passenger fee? For using a credit card? Is this still legal? I count on a Ryanair return trip from UK to Europe costing £50 (or £75 if checking baggage), plus whatever the 'fare' is. Then you don't get so many surprises. (This includes a credit card fee of £8 (£4 per leg). Probably this is also charged per passenger, which is a bit of a swindle as it is after all a single transaction, and a debit card fee would not be that much. But that's how Ryanair work) Quite my point. I fail to see how they they can apply a cc charge per passenger on a single cc transaction. They rely on you not going to court, but that doesn't stop you from complaining to the EU. I'm pretty sure it used to be a per-card charge. It's been a per person charge for some time, at least in the UK, but it wasn't so expensive. I took 6 of my students to Dublin for around £2.50 each in June, and that was the card charge. -- (*) of the royal duchy of city south and deansgate www.davidhorne.net (email address on website) "The fact is that when I compose I never think of and never have thought of meeting the listener." -George Perle |
#34
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Ryanair ripoff
Tom P wrote:
Bartc wrote: "Tom P" wrote in message ... After booking a flight for 3 adults for a total of 201.60¤, the email confirmation arrived: PAYMENT DETAILS ********59.94 EUR Total Fare *******141.66 EUR Taxes, Fees & Charges ********30.00 EUR Passenger Fee: CC *******231.60 EUR Total Paid 30 Euros Passenger fee? For using a credit card? Is this still legal? I count on a Ryanair return trip from UK to Europe costing £50 (or £75 if checking baggage), plus whatever the 'fare' is. Then you don't get so many surprises. (This includes a credit card fee of £8 (£4 per leg). Probably this is also charged per passenger, which is a bit of a swindle as it is after all a single transaction, and a debit card fee would not be that much. But that's how Ryanair work) Quite my point. I fail to see how they they can apply a cc charge per passenger on a single cc transaction. They can charge exactly what they want. Just like some airlines charge exactly what they want for fuel surcharges and taxes and fees. Just like the fact that a 500ml bottle of San Pellegrino costs £1.39 at the WH Smith in my local train station, but at the Sainsburys in the same station it costs 55p. They charge what they can get away with. It's not rocket science- the airlines play these games to a) try and confuse consumers and b) make it look as though they are the victims of evil airports, governments and oil companies. Luckily- it's very easy to beat them at their game. When you book a ticket, calculate the _total_ cost and don't compartmentalise the different parts of the airline 'fare.' -- (*) of the royal duchy of city south and deansgate www.davidhorne.net (email address on website) "The fact is that when I compose I never think of and never have thought of meeting the listener." -George Perle |
#35
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Ryanair ripoff
"Tim C." wrote in message .. . On Thu, 22 Jan 2009 13:20:52 +0100, Martin wrote in post : : On Thu, 22 Jan 2009 13:17:28 +0100, Tom P wrote: Bartc wrote: "Tom P" wrote in message ... After booking a flight for 3 adults for a total of 201.60¤, the email confirmation arrived: PAYMENT DETAILS ********59.94 EUR Total Fare *******141.66 EUR Taxes, Fees & Charges ********30.00 EUR Passenger Fee: CC *******231.60 EUR Total Paid 30 Euros Passenger fee? For using a credit card? Is this still legal? I count on a Ryanair return trip from UK to Europe costing £50 (or £75 if checking baggage), plus whatever the 'fare' is. Then you don't get so many surprises. (This includes a credit card fee of £8 (£4 per leg). Probably this is also charged per passenger, which is a bit of a swindle as it is after all a single transaction, and a debit card fee would not be that much. But that's how Ryanair work) Quite my point. I fail to see how they they can apply a cc charge per passenger on a single cc transaction. They rely on you not going to court, but that doesn't stop you from complaining to the EU. I'm pretty sure it used to be a per-card charge. It did, but that was before Ryanair were told that they couldn't exclude compulsory charges from the headline price. So they simply increased the optional charges up to rip-off levels, knowing that most people can't actually avoid them. Ryanair's whole MO is centred around being able to advertise the fare at 1 penny and adding things on to make the price that you pay 50 pounds. Given that IME Ryanair are almost always the lowest total cost anyway (assuming you are happy to fly to the out of the way airport), I don't understand what they think this achieves. tim |
#36
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Ryanair ripoff
On Thu, 22 Jan 2009 12:38:03 +0000, David Horne wrote in post :
: Tim C. wrote: On Thu, 22 Jan 2009 13:20:52 +0100, Martin wrote in post : : On Thu, 22 Jan 2009 13:17:28 +0100, Tom P wrote: Bartc wrote: "Tom P" wrote in message ... After booking a flight for 3 adults for a total of 201.60¤, the email confirmation arrived: PAYMENT DETAILS ********59.94 EUR Total Fare *******141.66 EUR Taxes, Fees & Charges ********30.00 EUR Passenger Fee: CC *******231.60 EUR Total Paid 30 Euros Passenger fee? For using a credit card? Is this still legal? I count on a Ryanair return trip from UK to Europe costing £50 (or £75 if checking baggage), plus whatever the 'fare' is. Then you don't get so many surprises. (This includes a credit card fee of £8 (£4 per leg). Probably this is also charged per passenger, which is a bit of a swindle as it is after all a single transaction, and a debit card fee would not be that much. But that's how Ryanair work) Quite my point. I fail to see how they they can apply a cc charge per passenger on a single cc transaction. They rely on you not going to court, but that doesn't stop you from complaining to the EU. I'm pretty sure it used to be a per-card charge. It's been a per person charge for some time, at least in the UK, but it wasn't so expensive. I took 6 of my students to Dublin for around £2.50 each in June, and that was the card charge. I might be imagining it but I seem to remember it was about GBP10 per card. -- Tim C. |
#37
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Ryanair ripoff
David Horne, _the_ chancellor (*) wrote:
Martin wrote: On Wed, 21 Jan 2009 11:18:02 +0000, (David Horne, _the_ chancellor (*)) wrote: [] Ironically, Ryanair while having a laugh at the law, is closer to it than some other airlines, many of which have no way of paying for the ticket for free. As a matter of principle I don't use Amsterdam (Maastricht) or Amsterdam (Charleroi) ) Oddly, while Ryanair usually fly from nowhere to nowhere, my recent trips with them have all been from where I was leaving (Manchester or Liverpool) to where I was going- Madrid, Dublin, Riga, Marseilles, Alghero, _Treviso_! Weeze is definitely the exception for recent trips... Have you tried Air Berlin? They seem to be cheap. I'll try any carrier if they're cheap! They've never suited me on routes from Manchester when I've tried them. For instance, the early March trip to Bonn- similarly 'easy' from either Paderborn or Weeze, but Air Berlin is 108 euro, Ryanair 32... . . that Ryanair 32€ will have trebled by the time you get the bill though. And cheaper from Weeze to travel to Bonn... Air Berlin are a good bargain on some routes, very expensive on others. The STN-DUS round trip is now about 350€ - if I book STN-DUS a month in advance, it goes down to 108€. Interestingly, their taxes and fees are 6 euros compared to nearly 50€ pp that Ryanair charges. T. |
#38
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Ryanair ripoff
Tom P wrote:
David Horne, _the_ chancellor (*) wrote: Martin wrote: On Wed, 21 Jan 2009 11:18:02 +0000, (David Horne, _the_ chancellor (*)) wrote: [] Ironically, Ryanair while having a laugh at the law, is closer to it than some other airlines, many of which have no way of paying for the ticket for free. As a matter of principle I don't use Amsterdam (Maastricht) or Amsterdam (Charleroi) ) Oddly, while Ryanair usually fly from nowhere to nowhere, my recent trips with them have all been from where I was leaving (Manchester or Liverpool) to where I was going- Madrid, Dublin, Riga, Marseilles, Alghero, _Treviso_! Weeze is definitely the exception for recent trips... Have you tried Air Berlin? They seem to be cheap. I'll try any carrier if they're cheap! They've never suited me on routes from Manchester when I've tried them. For instance, the early March trip to Bonn- similarly 'easy' from either Paderborn or Weeze, but Air Berlin is 108 euro, Ryanair 32... . . that Ryanair 32¤ will have trebled by the time you get the bill though. I've never not known exactly what I was paying to Ryanair. -- (*) of the royal duchy of city south and deansgate www.davidhorne.net (email address on website) "The fact is that when I compose I never think of and never have thought of meeting the listener." -George Perle |
#39
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Ryanair ripoff
Martin wrote:
On Thu, 22 Jan 2009 12:33:40 +0000, (David Horne) wrote: Martin wrote: On Thu, 22 Jan 2009 13:17:28 +0100, Tom P wrote: [] Quite my point. I fail to see how they they can apply a cc charge per passenger on a single cc transaction. They rely on you not going to court, but that doesn't stop you from complaining to the EU. On what basis would you complain? A credit card transaction doesn't cost any supplier the amount that Tom was charged. And Ryanair's response to any legal action would be to laugh. They don't claim they are passing on the exact cost of the transaction. A CC transaction cost is the same whether it is one or 50 booked at the same time and whether the ticket is a single or a return. http://www.eubusiness.com/Transport/airline-tickets.02 "Clear Pricing: the price first advertised on a website should be a final "price" Misleading indication of price We've been through this already in the thread. The first price is a final price, depending on how you pay, your nationality and whether you have luggage. I don't think Ryanair would lose sleep over that one. Additional charges not indicated initially a taxes 42% of cases, booking fee 21%, credit card charges 13% ." The Ryanair price advertised on their front page includes tax. -- (*) of the royal duchy of city south and deansgate www.davidhorne.net (email address on website) "The fact is that when I compose I never think of and never have thought of meeting the listener." -George Perle |
#40
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Ryanair ripoff
Martin wrote:
On Thu, 22 Jan 2009 12:48:43 +0000, (David Horne) wrote: Tom P wrote: Bartc wrote: "Tom P" wrote in message ... After booking a flight for 3 adults for a total of 201.60¤, the email confirmation arrived: PAYMENT DETAILS ********59.94 EUR Total Fare *******141.66 EUR Taxes, Fees & Charges ********30.00 EUR Passenger Fee: CC *******231.60 EUR Total Paid 30 Euros Passenger fee? For using a credit card? Is this still legal? I count on a Ryanair return trip from UK to Europe costing £50 (or £75 if checking baggage), plus whatever the 'fare' is. Then you don't get so many surprises. (This includes a credit card fee of £8 (£4 per leg). Probably this is also charged per passenger, which is a bit of a swindle as it is after all a single transaction, and a debit card fee would not be that much. But that's how Ryanair work) Quite my point. I fail to see how they they can apply a cc charge per passenger on a single cc transaction. They can charge exactly what they want. No they can't they can charge what a CC transaction costs if that is what they itemise the cost as. They don't itemise it as the transaction cost. They call it a fee. It's the same thing as a 'fuel surcharge' in that regard, and that's why they can make the figure whatever they want. Just like some airlines charge exactly what they want for fuel surcharges and taxes and fees. Just like the fact that a 500ml bottle of San Pellegrino costs £1.39 at the WH Smith in my local train station, but at the Sainsburys in the same station it costs 55p. They charge what they can get away with. No they can't. The EU offers consumer protection against this sort of practice. What sort of practice? Ryanair are imposing a fee. They're not claiming it's the real cost. You as a consumer can buy the ticket or not. The EU is already taking action against airlines like Ryanair. The guy thinks he is above the law. He isn't. It's not rocket science- the airlines play these games to a) try and confuse consumers and b) make it look as though they are the victims of evil airports, governments and oil companies. Luckily- it's very easy to beat them at their game. When you book a ticket, calculate the _total_ cost and don't compartmentalise the different parts of the airline 'fare.' It's more effective to let the EU give them a fine they won't forget in a hurry. They haven't managed to do so thus far. I find it easy enough to calculate the total cost. Ryanair are doing what most other airlines do nowadays- i.e. compartmentalising costs. -- (*) of the royal duchy of city south and deansgate www.davidhorne.net (email address on website) "The fact is that when I compose I never think of and never have thought of meeting the listener." -George Perle |
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