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Beware of booking with Ski Weekends, Board Breaks & Freedom2Travel
After spending nearly £3000 for a ski weekend for my stag trip, it was
very disappointing to experience a few issues with the provider SkiWeekends. AKA Ski Weekends/BoardBreaks/Freedom2Travel/euro-study-tours.co.uk Putting aside minor annoyances like scruffy accommodation, cold cooked breakfast and a surprise checkout time of 8am for a 3pm departure we were very concerned about the lack of attention to health and safety. The transport they provided to the lift was dangerous, and their recommended path to the lift was an extremely hazardous iced path. When I challenged the MD (B Jones), he initially denied the complaints and said the paths were cleared regularly, he also said the French Chef would not serve hot food etc. He also said he would sue if I shared my views publicly. But after seeing my photographs he offered a mere £70 to compensate us for the cold breakfasts. I am genuinely astounded the MD of SkiWeekends did not take customer service, health and safety or customer feedback more seriously. And I suggest anyone looking for a safe & enjoyable break avoids SkiWeekends/Board Breaks/Freedom 2 Travel/ euro-study-tours.co.uk (ATOL Number: 6624) |
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