Cruise ship designer talks about his influence on the industry

On 9/17/2010 12:48 AM, Ari Silverstein, C.T.A. wrote:

Holy ****. We did a Dawn repositioning in 2003, Miami to NYC, looking
at the map they gave to us to commemorate. It was service and problem
free. Same with our 2005, I had heard NCL had some issues in Hawaii
but had no idea they were so screwed to the hilt. Thanks for the
update, we were looking at an NCL for next month.

I have friends who did their Hawaii and reported unbelievably horrid
things like their cabin being filled with dirty linens from other
cabins. These people only cruise Carnival and were appalled by the
Hawaii cruise with NCL.

My cruise was from Seattle to the Inside Passage in Alaska.

The crew was not American. The majority were Eastern Europeans and none
of them had ever had the slightest training in guest relations.






--
Janet Wilder
Way-the-heck-south Texas
Spelling doesn't count. Cooking does.