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#1
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My cruise has disappeared!
On Wed, 08 Sep 2004 16:20:26 GMT, "Ammonium"
wrote: I called Celebrity this morning after their 24/7 call center opened up at 8:30 edt, and I was told that the cruise still exists and has just sold out. Hi, As you discovered neither Royal Caribbean or Celebrity have 24-hour call centers. OTOH, Carnival Cruises does have 24-hour call centers but not the other Carnival brands. Cruise lines often take sold out sailings out of their public displays. I am glad it worked out for you. ;+) Best regards, Ray LIGHTHOUSE TRAVEL 800-719-9917 or 805-566-3905 http://www.lighthousetravel.com |
#2
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On 09/08/2004 12:33 PM Ray Goldenberg scrawled with a big red tube of
lipstick: On Wed, 08 Sep 2004 16:20:26 GMT, "Ammonium" wrote: I called Celebrity this morning after their 24/7 call center opened up at 8:30 edt, and I was told that the cruise still exists and has just sold out. Hi, As you discovered neither Royal Caribbean or Celebrity have 24-hour call centers. OTOH, Carnival Cruises does have 24-hour call centers but not the other Carnival brands. Cruise lines often take sold out sailings out of their public displays. I am glad it worked out for you. ;+) Best regards, Ray LIGHTHOUSE TRAVEL 800-719-9917 or 805-566-3905 http://www.lighthousetravel.com I'm not that familiar with the other cruise lines, but on HAL they have special pages for guests who have already booked a cruise. To gain entry you have to key in your booking number and some other information. Then you can see updates to your itinerary if any and book excursions or request special services. Am I mistaken in thinking that other cruise lines offer similar to their guests? -- ________ To email me, Edit "xt" from my email address. Brian M. Kochera "Some mistakes are too much fun to only make once!" View My Web Page: http://home.earthlink.net/~brian1951 |
#3
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On Wed, 08 Sep 2004 20:38:35 GMT, Brian K
wrote: Am I mistaken in thinking that other cruise lines offer similar to their guests? Hi Brian, You are correct. Many of the major cruise brands offer on-line access. Best regards, Ray LIGHTHOUSE TRAVEL 800-719-9917 or 805-566-3905 http://www.lighthousetravel.com |
#4
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At least on their website HAL appears to mark categories "closed" on sold
out cruises and then doubles or triples the listed prices to reinforce the point. -- DG in Cherry Hill, NJ "Ray Goldenberg" wrote in message ... On Wed, 08 Sep 2004 16:20:26 GMT, "Ammonium" wrote: I called Celebrity this morning after their 24/7 call center opened up at 8:30 edt, and I was told that the cruise still exists and has just sold out. Hi, As you discovered neither Royal Caribbean or Celebrity have 24-hour call centers. OTOH, Carnival Cruises does have 24-hour call centers but not the other Carnival brands. Cruise lines often take sold out sailings out of their public displays. I am glad it worked out for you. ;+) Best regards, Ray LIGHTHOUSE TRAVEL 800-719-9917 or 805-566-3905 http://www.lighthousetravel.com |
#5
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That's correct -- on Celebrity, if the original poster has her booking
ID number she can go register on the Celebrity web site, fill in her documentation, book excursions, etc. Jeff Brian K wrote: I'm not that familiar with the other cruise lines, but on HAL they have special pages for guests who have already booked a cruise. To gain entry you have to key in your booking number and some other information. Then you can see updates to your itinerary if any and book excursions or request special services. Am I mistaken in thinking that other cruise lines offer similar to their guests? |
#6
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I called Celebrity this morning after their 24/7 call center opened up at
8:30 edt Never said to contact the call center, which most likley is out sourced to a company working out of a warehouse in Ohio. If I was as worried as you appeared in your post, I would have called the main office, where ever it is. They ARE open 24/7. "Anything that doesn't kill you,,,,,,,just hurts a hell of a lot" JLP20 |
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